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What are Zoom Mail and Calendar?

The Zoom Mail and Calendar Clients allow you to view and manage your emails, as well as schedule and manage your calendar events, directly from the Zoom desktop client, further centralizing all your meeting, phone, chat, whiteboard, email, and calendar needs in one application. If you're still looking for support, browse our Zoom Mail and Calendar support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Receiving Google Calendar invites for repeating events through zoom

Hi, My team created an event for our weekly team meeting through Zoom (connected to Google Cal). Yesterday we added a new employee, and we all received 30+ emails about the meeting (one email per week until 2025). How can we stop this? We only want t... Show more

Hi, 

 
My team created an event for our weekly team meeting through Zoom (connected to Google Cal). Yesterday we added a new employee, and we all received 30+ emails about the meeting (one email per week until 2025). How can we stop this? We only want to have 1 email be sent with the updated employee and not have to receive a million emails for the recurring events. 
 
Thanks in advance

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Resolved! Zoom & calendar integration

We added new licensed users for our Zoom Pro account and has completed the recommended Zoom and Calendar integration set-ups, but his status has not updated. He is not appearing on the official Zoom account list and cannot be set as the main host for... Show more

We added new licensed users for our Zoom Pro account and has completed the recommended Zoom and Calendar integration set-ups, but his status has not updated. He is not appearing on the official Zoom account list and cannot be set as the main host for meetings via Google calendar. How do we update their accounts?


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Outlook iOS integration

Whenever I try to add a zoom meeting to an invite, it wants to email me a verification. Problem is that I’m in my email program (Outlook) have a new invite window open. If I close that to go look at the verification email, I have to start over again,... Show more

Whenever I try to add a zoom meeting to an invite, it wants to email me a verification.  Problem is that I’m in my email program (Outlook) have a new invite window open.  If I close that to go look at the verification email, I have to start over again, which requires a new code from email.  Endless loop of pain and frustration.  It renders the integration useless.  Can the verification be shut off?  Also, I’m a “pro” user, and can’t get technical support?  What!?!?!?  


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Microsoft 365 calender(Company) integrated with zoom stopped syncing

Hi, I used to take my zoom calls through samsung galaxy fold 5 as my Microsoft 365 calender(Company) integrated with zoom.Today onwards Calender stopped syncing and it is showing calender is disconnected. I reconnected the calender with company crede... Show more

Hi, 

I used to take my zoom calls through samsung galaxy fold 5 as my Microsoft 365 calender(Company) integrated with zoom.

Today onwards Calender stopped syncing and it is showing calender is disconnected. I reconnected the calender with company credential at end it is given message that request access to adminstrator. once I did that , I got messge "Request for access to Zoom received" on official email. There is no clarity on which adminstrator it went in for approval.

Now I am unable to access my zoom calls from my mobile zoom app. I have latest zoom app download on my mobile. Also through desktop I did the same process as described above with same result. Due to the unnecessary addition of authentication issue , zoom is now unusable through mobile. Let me know if there is any resolution. 

 

 

 

 


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Upcoming Zoom Workplace Live Demo Webinar

In this interactive webinar, our Zoom expert will walk you through the basics of Zoom Workplace; an open collaboration platform with AI Companion designed to address the challenges faced by modern businesses. Bring your questions! We’ll have time at ... Show more

In this interactive webinar, our Zoom expert will walk you through the basics of Zoom Workplace; an open collaboration platform with AI Companion designed to address the challenges faced by modern businesses. 

 

Bring your questions! We’ll have time at the end of the session for Q&A!

 

Date/Time: August 28 at 10 a.m. PT | 1 p.m. ET 

Register Now: Reimagine Teamwork with Zoom Workplace | Zoom

 

Discover other live demos hosted by Zoom specialists here!


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White screen when signing in VIA SSO

We currently use the Zoom integrated app for outlook so that users can create Zoom meetings on their IOS devices. However when they attempt to sign in some users get a white screen after signing into the 365 SSO page. I can't recreate this on a test ... Show more

We currently use the Zoom integrated app for outlook so that users can create Zoom meetings on their IOS devices. However when they attempt to sign in some users get a white screen after signing into the 365 SSO page.  I can't recreate this on a test device i have. SSO works fine otherwise. I can sign in via SSO on desktop apps, my test iPad, and on the website. Has anyone ever seen an issue like this?


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Wanting to change email to one assigned to my free zoom account

Hello I have been using my work email address with Alma for the Pro zoom account for the past few years. However, Alma stopped offering the Pro zoom account as part of their membership services so as a result they have updated my zoom account to the ... Show more

Hello

 
I have been using my work email address with Alma for the Pro zoom account for the past few years.  However, Alma stopped offering the Pro zoom account as part of their membership services so as a result they have updated my zoom account to the free / basic version. 
 
   Since Alma still has my work email address tied to the free / basic zoom account, I created a new pro zoom account with my personal email address.  I would like to have my business email address get connected to the Pro zoom account but I am not able to do that on my own because that work email address is already in use with my free zoom account. 
 
Do I just delete my free zoom account so that my work email is freed up to then be added to my pro zoom account?  
 
Thank you,

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Ending annoying email notification/pop-ups in zoom workplace

All of a sudden my old reliable Zoom account became "Zoom Workplace" and my emails are listed and I'm getting very annoying pop-ups every time I receive an email (all day!!!) which I can't turn off. How do I detach Zoom from my emails and how do I st... Show more

All of a sudden my old reliable Zoom account became "Zoom Workplace" and my emails are listed and I'm getting very annoying pop-ups every time I receive an email (all day!!!) which I can't turn off.  How do I detach Zoom from my emails and how do I stop the pop-ups?


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Resolved! New view fron July 2024 update

With the July 2024 update, the calendar view on the right hand side of the window is constant and I'm not seeing a way to remove this. Anyone know how to remove/disable this from the view?

 

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Time zone errors with calendar invitations

Zoom version: Version: 5.16.10Apple devices: latest OS'sMy devices have their clocks set to Australian Eastern Standard Time (switching to Australian Eastern Daylight Time for summer) - ie +10 or +11 hours in relation to UTC.Zoom preferences pick up ... Show more

Zoom version: Version: 5.16.10

Apple devices: latest OS's

My devices have their clocks set to Australian Eastern Standard Time (switching to Australian Eastern Daylight Time for summer) - ie +10 or +11 hours in relation to UTC.

Zoom preferences pick up this time setting.

I receive Zoom meeting invitations from various sources which display the meeting time in the email.

But when recorded in Zoom and my Apple Calendar the times are recorded as UTC - ie 10 or 11 hours later than local time.  eg today an invitation for 9:30 on Saturday was recorded for 10:30pm on Friday.

It appears that the Zoom invitations lack time zone information for Apple to use in processing the invitation in my devices.

Any comments?


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