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Cannot email from zoom app, cannot copy text, attendees won’t populate

floop
Newcomer
Newcomer

‎2024-09-05 01:59 AM

I am using the Zoom workplace app on iOS with a paid subscription, both updated to latest versions. I have three related issues, all related to how hard it is to add attendees to zoom events in the scheduler. 

1. when I try to email an invite, I have to manually enter the addressee, despite having contacts and having emailed the same addresses before. 

2. Most important: the send button on the “add attendee” email is greyed out, and nothing I do can make it become operational. I use the Gmail app on my phone and don’t have the Apple mail app. Is this the issue? This issue means I can’t send invites from the Zoom app on my phone, which is where I need to do it from. 

3. as a last resort, I copy the invite so I can paste it into an email in gmail, but it loses its formatting and becomes a wall of text.  undoing that is tedious and time consuming. 

Can anyone help? How do I open a support ticket? This email/attendee issue hasn’t been functional since I have had the Zoom app. 

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