cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Cannot email from zoom app, cannot copy text, attendees won’t populate

floop
Newcomer
Newcomer

I am using the Zoom workplace app on iOS with a paid subscription, both updated to latest versions. I have three related issues, all related to how hard it is to add attendees to zoom events in the scheduler. 

1. when I try to email an invite, I have to manually enter the addressee, despite having contacts and having emailed the same addresses before. 

2. Most important: the send button on the “add attendee” email is greyed out, and nothing I do can make it become operational. I use the Gmail app on my phone and don’t have the Apple mail app. Is this the issue? This issue means I can’t send invites from the Zoom app on my phone, which is where I need to do it from. 

3. as a last resort, I copy the invite so I can paste it into an email in gmail, but it loses its formatting and becomes a wall of text.  undoing that is tedious and time consuming. 

Can anyone help? How do I open a support ticket? This email/attendee issue hasn’t been functional since I have had the Zoom app. 

0 REPLIES 0