Zoom Events
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What are Zoom Events?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform. Explore the Zoom Community's Recent Activity below to join the Events conversation and connect with other members. If you're still looking for support, browse our Zoom Events support articles or start a new discussion below!

Recent Activity

Uploading Attendees to Zoom Event on Backend as Admin

Hello! I am hosting a hybrid (in-person and virtual) event and so I am having attendees purchase tickets through our own registration platform. For those that select that they will be attending virtually, we will need to share the Zoom events link fo... Show more

Hello! I am hosting a hybrid (in-person and virtual) event and so I am having attendees purchase tickets through our own registration platform. For those that select that they will be attending virtually, we will need to share the Zoom events link for them to join. What is the best way to get them registered on the backend of the Zoom Event now that we have their information from our registration platform? 


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Zoom Events: How can I import registrants into my Zoom Event?

PLEASE HELP! I have been collecting registrations via my website and need to get my registrants links to join the event. 

I will do whatever I need to - Is there a way to upload a CSV or manually add Zoom Event registrants? 

 

 

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Recording

Is there a reason I cant see the recording I saved to the Cloud last week? How do we retrieve the recording?

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Lost video content

I am teaching as a guest lecturer at another institution and was prompted to switch my account. Foolishly I didn't read the fine print and all my video content (about 20 one-hour long videos) were transferred to the new account. Neither institution c... Show more

I am teaching as a guest lecturer at another institution and was prompted to switch my account. Foolishly I didn't read the fine print and all my video content (about 20 one-hour long videos) were transferred to the new account. Neither institution can now access  the videos. I don't want to have to redo then all and they must be in the cloud somewhere. Can anyone help me recover them? 


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Accessing a Zoom conference lobby using mobile or tablet - is it possible?

We will be running a conference using Zoom Events and a number of attendees will be accessing via mobile or tablet. I can access the Lobby easily from desktop but cannot get to the lobby on other devices, it shows a "The event has not started" messag... Show more

We will be running a conference using Zoom Events and a number of attendees will be accessing via mobile or tablet. I can access the Lobby easily from desktop but cannot get to the lobby on other devices, it shows a "The event has not started" message. This page https://support.zoom.us/hc/en-us/articles/4421725743373-Getting-started-with-Zoom-Events-conference-lobby seems to suggest that the lobby CAN be accessed prior to the event on mobile devices running the latest client (which I am).

 

Is there a way to do this or have I misinterpreted?


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Resolved! Free ticket option for Zoom Events

I am creating an event for my organization that needs to offer a free ticket to only specific people (it's complicated because of requirements of their employer). Is there a way to easily this? I know there isn't a promo code option yet and that I co... Show more

I am creating an event for my organization that needs to offer a free ticket to only specific people (it's complicated because of requirements of their employer). Is there a way to easily this? I know there isn't a promo code option yet and that I could create a free ticket, but is there a way to limit who can select that option beyond just saying it is for a specific organization?


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Resolved! How can I get the page where I can set up Lobby/Agenda/Sponsors/Expo page? Couldn't find it

I'm testing Zoom Events and have created Hub and events, but we're having trouble finding the page where I can set up Agenda/Lobby/Sponsors/Expo, etc. Can anyone tell me how to find this page? Thanks!

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Resolved! Zoom Events Cloud Recording Settings

Is there an option for adjusting the resolution on cloud recording with a Zoom Event?

 

At the moment our recordings are 640p, we have HD enabled within our Zoom account?

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Can I import attendees in zoom events?

Hi,

I use my own registration / payment platform.

If I am going to use Zoom Events, can I import the attendee registrations from my platform into zoom events?

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Scheduling events more than 29 days in advance

Just starting out with Zoom Events. Can anyone advise why I am unable to schedule a paid conference more than 29 days in advance? We want to open our booking options for a conference in September 2022. Thanks in advance.

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