Branding Domain Verification failing

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Hi,

I'm trying to complete the branding domain configuration, but it keeps failing.

Zoom domain configuration

I followed the instructions in the zoom admin console, and my IT created the CNAME

and I can see that the CNAME is correct in dnschecker.org

DNSchecker.org

But it is still showing as failed.

Any idea why ?

0 REPLIES 0

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!