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What are Zoom Events?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform. Explore the Zoom Community's Recent Activity below to join the Events conversation and connect with other members. If you're still looking for support, browse our Zoom Events support articles or start a new discussion below!

Recent Activity

Meeting link created during basic account

Hi....I created a zoom meeting whilst I had a basic account.  I have since upgraded to a PRO account.  Will the PRO meeting length (30 hours) apply to my meeting, or will I have to create a new meeting?

 

Thanks for your help!

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They can't hear me and I can't hear them

My Zoom meeting on my Macbook Pro doesn't allow the participants to hear me nor me to hear them.In System Preferences > Security and Privacy > Camera (and Microphone) Zoom is given access to camera and microphone. And when testing my audio on Zoom, b... Show more

My Zoom meeting on my Macbook Pro doesn't allow the participants to hear me nor me to hear them.

In System Preferences > Security and Privacy > Camera (and Microphone) Zoom is given access to camera and microphone. And when testing my audio on Zoom, both my mic and speakers work correctly.

 

But while in meeting it's dead silence for me and my participant...

 

What should I do?

 

Thanks!


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Zoom Polls

My pre-programmed Zoom Polls for upcoming meetings have disappeared! Anyone else encounter this?  I set them up ~2 weeks ago. Thx 😉

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Zoom Events Expo not working

Is anyone else having trouble getting the Zoom Expo feature to work properly?...I can send out an invite to a booth owner, but the booth owner isn't able to edit their booth early or conduct meetings etc...I have a ticket placed, but that was several... Show more

Is anyone else having trouble getting the Zoom Expo feature to work properly?...I can send out an invite to a booth owner, but the booth owner isn't able to edit their booth early or conduct meetings etc...I have a ticket placed, but that was several days ago and I'm not holding my breath...


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Wrong name keeps appearing

Hello I once had an account in the name of Bhajanajj I have since deleted that account and started a new one in the name of Hannah with a comletely different email addresshowever although in my account my name is set to Hannah, when I log into that a... Show more

Hello

 

I once had an account in the name of Bhajanajj

 

I have since deleted that account and started a new one in the name of Hannah with a comletely different email address

however although in my account my name is set to Hannah, when I log into that account it says on the screen that my name is bhajana

 

bhajana also shows up in the notifications my clients get from me saying Bhajana has opened a room

 

Thai doesn't make sense to me since the new account has never had the. name bhajana attached to it!!!

 

with my best wishes 

 

Hannah

 

how do I get this t change permanently to Hannah please?


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How does zoom compress the video so well?

Whenever I have to edit a recorded video and re-render, my file sizes are often 10x larger than the original mp4 file produced by zoom.Anyone have any idea how to get the same quality in that same footprint?I'm using CyberLink\PowerDirector\16.0Perha... Show more

Whenever I have to edit a recorded video and re-render, my file sizes are often 10x larger than the original mp4 file produced by zoom.

Anyone have any idea how to get the same quality in that same footprint?

I'm using CyberLink\PowerDirector\16.0

Perhaps that's the problem?

H264 1920x1080 30 fps (16 Mbps)

I get a 3.5 GB file, as compared to the original zoom mp4 file size of ~300 KB


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Does the post-event survey from zoom pull in full name and their email?

Does the post-event survey from zoom pull in full name and their email?

Addition of Video Into Actual Presentation

Hi Everyone, There's so many options to look at and it's confusing me. Looking at Zoom settings is like looking at a Cheesecake Factory menu. I'm just looking to learn how to insert a video of myself into my presentation like THIS guy did (see attach... Show more

Hi Everyone,

 

There's so many options to look at and it's confusing me.   Looking at Zoom settings is like looking at a Cheesecake Factory menu.

 

I'm just looking to learn how to insert a video of myself into my presentation like THIS guy did (see attached image). 

 

Do I need a green screen and an adjustment of some zoom setting for that to happen?  I think it looks great and far more interactive than just having a little black box of myself talking on the right side of the screen.

 

Any help is greatly appreciated.

Thanks-!

 

Mike


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Will Webcam image be out of sync with audio from another computer?

Hi. Thanks for taking my question. Can I use a movable webcam (no audio) attached to the host computer that is showing the speaker during their slideshow presentation and then use the speaker's computer slideshow and microphone during a share? Both c... Show more

Hi.  Thanks for taking my question. 

 

Can I use a movable webcam (no audio) attached to the host computer that is showing the speaker during their slideshow presentation and then use the speaker's computer slideshow and microphone during a share?  Both computers are in the same room and I can not attach the webcam to their computer.  

 

Will the webcam image be out of sync with the audio for remote attendees?

 

Thanks for you help.

 

Peter


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OnZOOM Host Forum Unanswered Backlog

I see that only 1 OnZOOM question was answered in April as of 4/21/2022. 4 questions were answered in all of March. None in February. 6 in January. That's 11 OnZOOM questions answered in all of 2022 as of 4/21. Conversely, in Unanswered OnZOOM questi... Show more

I see that only 1 OnZOOM question was answered in April as of 4/21/2022. 4 questions were answered in all of March. None in February. 6 in January. That's 11 OnZOOM questions answered in all of 2022 as of 4/21.

 

Conversely, in Unanswered OnZOOM questions, there are 13 that were submitted in April, 16 unanswered that were submitted in March,  and 19 in February.  That's 48 unanswered OnZOOM questions in 2022 as of 4/21. None of the 48 have any comments attached to the question. 

 

If this is a "host forum" where we're answering other host's questions, how do we get the answers so we can facilitate self-sufficiency? I've only been able to get one question answered through your OnZOOM support chat service and I have no idea where to email for OnZOOM technical support. I've gone through the documentation on line and it's lacking a lot of info. Like customer reminders only go out 24-hours before the "first" event in recurring events. Not 24-hours before every event. And customized waiting rooms only apply to ZOOM meetings, they don't carry through to OnZOOM events.  There is some overlap between ZOOM settings, admin and personal, that carry through to OnZOOM events, but not the majority. I assumed when I created an event in ZOOM and converted it into an OnZOOM by linking through OnZOOM that I was bringing the properties of the meeting with me. That is ABSOLUTELY not the case. 

Either more documentation is needed so we can find our own answers, or we need a dedicated tech rep to clean up the current backlog in the forum and who can also provide real-time answers to our current questions.  Actually, both would be nice. Once the users get to know the product better we can help out, but first you need to teach us how to fish.

OnZOOM is too good to be treated like the red-headed stepchild. We'll keep driving it over the competitors if you help give us the tools! 


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