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Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Market and host interactive experiences with the Zoom Events all-in-one virtual event platform. Explore the Zoom Community's Recent Activity below to join the Events conversation and connect with other members. If you're still looking for support, browse our Zoom Events support articles or start a new discussion below!
I am unable to share my screen when I join from my browser. This is the first time I've ever had this issues and my co workers are experienceing the same issue. When panelists join from the app, they are able to. Was there a Zoom update that limits the ability to share screens from the browser?
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Hi, I saw some discussions on this but nothing too recent - We're hosting a conference-style event and want to give our own employees the ability to attend without paying the registration fee. Is it possible to set up a "coupon code" feature? We know we could set a "free" ticket option but we don't necessarily want it to be known to the public we're offering this.
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Hi all, I need to create events across different regions for which the language in all outreach should be localised. Usually this is either German or English. Buttons and standard event info, for example, are not editable and should be translated based on the language of each event. All I seem to be able to do is change my entire account's language. Can anyone help?
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We hold a meeting 5x per year. Meeting invites are sent to our mailing list via Mailchimp. We also produce flyers to encourage those not on our mailing list to attend. We also post the flyer on Facebook and Instagram. Over the last 5 years of hosting these events, we have never had more than 100 people register. For our February event we have over 350 "people" register. Our audience is typically those that reside in the SF Bay Area. I suspect that many of these "people" are not real because 117 of them registered BEFORE we advertised the meeting and many of them are from outside California - plus a few from outside the United States. I think that there is a glitch in Zoom's system but cannot speak with a live support person. I have gone back and forth with service tickets - but that process has not been helpful. I also noticed that previous meetings of this type are no longer available in the past meetings view (other past meetings do show up). Finally, I am unable to obtain a report of the registrations. My request returns a "no data" when clearly with over 350 people registered there should be data to report. The event is Sat Feb 17th any ideas/help will be greatly appreciated.
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Hi everyone. I have a payment function on Zoom. Setting my profile picture is never a problem, but: When I join a meeting where I have to register with a link, my profile picture is never displayed. Of course, I can change it by logging in. But can't I do it beforehand? The aim should be that no matter how and where I take part in a meeting, the profile picture should always be visible. Unfortunately, this is not the case. Does anyone have any ideas? Thank you very much.
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We have Zoom Events Unlimited | 500, but host a one-off yearly event with up to 3,000 attendees. We were advised to purchase Zoom Events Pay-Per-Attendee for 3,000 attendees, however we're not sure how to actually use this... We have created hubs but they both have attendee limits of 500, not the 3,000 that we were hoping for. How do we go about creating a hub using the PPA plan? Thank you!
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Could you please help me to download zoom recordings for disabled users. Upon checking I am not able to find user's recording in the user management section. can you please help.
I have an issue with preregistration emails from Zoom Events. The Join and View Event links that are available to be added to the preregistration email are not working. Instead of using the join link for the preregistered attendee, they are pointing generically to https://zoom.us/. I see nothing anywhere in the settings where I can edit this. I also can't find any articles that cover this situation. Thoughts?
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I had a zoom pay per attendee license, and have switched to a zoom unlimited 100 attendees license as it suits my needs better. The issue being it tells me I need to create a new hub but i cannot get into the old one now and have several events scheduled in the coming days - I need to be able to duplicate these events into the new one but cannot access them? Has anyone got any suggestions on this?
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