Hi, I am creating a multi-session event and there will be eight different ticket types (Early bird/standard; standard/low income; and virtual/in-person). Is it possible to duplicate an existing ticket, including its customised registration questions, or do I have to fill out every field (including 9 custom registration questions) for all eight ticket types?

Thanks

Hey ihr Lieben, ich nutze bereits viele Jahre Zoom und haben auch immer Musik im Hintergrund gehabt.

Seit April habe ich Probleme in einem Meeting meine Musik im Hintergrund abzuspielen. Ich wechsle zwischen Mac und dem normalen PC und habe teilweise auch Mikrofone ausprobiert. Natürlich habe ich bereits unter Audio die Einstellung gesetzt, dass die Hintergrundgeräusche sehr laut aufgenommen werden aber es funktioniert einfach nicht mehr. Was kann ich tun?

Kurz:

Ich rede im Meeting und möchte auch Musik spielen dabei bzw. wenn ich leise bin ABER es kommt bei den Teilnehmern immer nur abgehackt an oder nur kurz der Start der Musik. 

Danke für eure Hilfe.

Lg

I am trying to get a client's domain verified and I have searched for hours and can't seem to find any good documentation or answers on what actually needs to be changed in his DNS to get the domain verified, specifically the CNAME record. It just simply states:

Create a CNAME that maps your domain to events-branding.zoom.us.

That is so vague and not helpful. What is the NAME and VALUE that should be added to the CNAME Record?

Hi all,

I'm trying to make Zoom Events hub the single access area for all of our events, however as we all know, registering, paying for and attending a Paid event is only allowed in certain countries.  

Question: Can I provide a Free ticket to a paid event to people outside of the list of countries and they will have no issues attending and having the same experience?  Example, if someone in Botswana, Africa wanted to attend  and paid my company directly (not via zoom) and I issue the individual with a free ticket - would this enable them to attend?

Thanks

I am setting up an event with 7 ticket types and each ticket has the same 10 questions.

I can not see a way to set up a template ticket.  I have scoured the community questions and find that others have had this problem but there seems to be no answers.

Sometimes the instructions are go to links/event access and customise questions, then click create.  There is no create option.

I'm super frustrated by this.

I tried registering for the Quizlet event, but one field was State/province. 

Since I live in the UK, there are no states (like in the US) or Provinces (like in Canada),

Therefore, I couldn't register (of course, it doesn't accept English counties!

So, it should be made clear that customers not from the US or Canada will have no access to Zoom webinars, events, or anything requiring filling in the State/Province field.

Any help or information you can give me will be appreciated.

Hello!
Our work conference is limited to pre-registered participants (by csv upload) who have been forwarded access via an emailed link directly from the Zoom Events platform.

After testing we noticed you can forward the sent email (link) to an outside person and they can self-register by accessing the join button and requesting a code.

How do I delete this self-registered option?

Thanks 🙂

Hello,

OnZoom has been great for months. 

Recently some participants told me they could not sign up for my event. When they go to pay for a ticket (drop-in or for the entire series) they get an error message that simply says, "An error was encountered while processing your request."

I tried purchasing a ticket using another Zoom account, and I got the same error right at the point of submitting the payment.  I've also tried creating special tickets for the participants using discounted and free email-invite tickets. Those don't work either. 

One participant is registered for the entire series. He registered last month when I originally posted the event at OnZoom. He can log in just fine, but I'm losing drop-in participants. 

Anyone have similar issues? Any ideas about how to remedy the issues is greatly appreciated.

Thank you!