Здравствуйте. Я столкнулся с проблемой увеличения количества участников конференции. 

Недавно мы начали создавать свое сообщество и нам нужно уже больше 100 участников.

Я хочу взять тариф для бизнеса чтобы расширить конференцию до 300 участников, но постоянно происходят сбои при попытке оплаты.

Что-то пошло не так при попытке повысить класс учетной записи. Убедитесь, что ваши данные для выставления счета актуальны, и что вы отключили все блокировщики всплывающей рекламы при оформлении подписки, поскольку они могут конфликтовать с recaptcha. Если проблема сохраняется, попробуйте другой браузер или обратитесь в Zoom за помощью по электронной почте или телефону: 1-(888)-799-9666, доб. 3.

Вот такое сообщение мне ни о чем не говорит, любые попытки получить обратную связь от человека не увенчались успехом, боты ничего не помогают.

Подскажите как решить проблему или как достучаться до поддержки чтобы пообщаться с живым человеком, а не с ботом.

Hello All, 

Does Zoom offer any type of General or Professional Certifications ?  I haven't been able to find anything. I work in my university's IT department and would like to be able to better help our Zoom users and if had some credentials

that would lend more to my perceived value to them.  I was thinking in the area of Meetings and Webinars. Maybe that is too rudimentary for Certifications but I thought i would at least ask. 

Thanks, Glenn

Hi there.

How do I set up weekly zoom call that people can sign up for for a fee?

Basically if I was hosting a weekly zoom meeting and I want to charge attendees $5 or a package for 6 months, 1 year... is there a way to do that on zoom or I would have to use a their party?

Thank you!

Hi guys, 

thanks for all of the help so far... just a few more questions before my event in a couple of weeks.

I've changed the workshop sessions which require breakout rooms from webinars to meetings.  Is there a way to add a waiting room for the meetings?  What's stopping people from arriving in the room before the speaker is ready?  I understand that with webinars you have backstage so you can get everyone ready before clicking start webinar, but I can't see that there's the same functionality with a meeting. 

Can you make an announcement to the lobby in an easier way than broadcasting from a session?  

Re breakout rooms, do I "the host" or an alternate host put people into rooms or does the speaker need to do it?

If you have multiple polls in one session, should you be able to just display one, and then the next one will automatically appear?  I've created a couple, but when I click polls in the practice session it comes up with the same one. 

We've recorded a Zoom meeting for a session, on the day do I just share my screen and press play?  Is there an easier way?

Thanks zoomies!

We're having an issue where webinar presenters are showing up as small squares when the webinar is viewed on a phone. I've verified this on both an iPhone13 and iPhone SE. What happens is a single presenter takes up the whole screen as expected. As soon as a second presenter joins both of the presenter screens go from 16:9 to 1:1 and there is empty space on about 1/3 of screen. If one of the presenters leaves, the single presenter who is remaining is still in a square and now about 2/3 of the screen is black. Everything looks fine in the desktop environment and on a tablet. Almost all of my users are joining from a phone though so this is a big problem. The picture attached shows what I mean.

I want to stop getting the spam emails from Zoom. <***********>

Is there a setting in my account that I can set to not get emails from Zoom?

I got an email stating the I registered for a webinar and a link to cancel registration.

This is annoying as it was a lie, I never registered and this is SPAM.

This is a continuing problem!