Hi all!
Who can help me regarding the meetings recorded on Zoom?

How to make the meetings be recorded in higher quality, even if they are saved in mp4 when I watch them, these videos are not high quality anyway, especially the shaded screen looks bad.

Another question is that when I share the screen, namely a portion of the screen, a video with me is automatically placed in the upper right part of the recorded meetings (see screen 2 of a recorded video). Even if I put it in different places of the screen during the meeting (see screen 1 during the recording) anyway in the recorded video it shows me in the upper right.

How to solve these problems?

Thank you very much!

Andrian

I set up a survey to show post-webinar and we have tested it. It does not appear in the attendees browser after the webinar ends. How do I get it to show in the browser straight away?

It does come to them via email but not until 1 hour after the webinar - this is too long a gap - is there any way to make the survey email send out sooner after the webinar?

When I set up the survey there is no option to select browser/email as is suggested in one of the help pages.

Update: When they did receive the survey email they then had to additionally get some kind of verification code. Very surprised and disappointed by this poor survey process provide by Zoom. Now we are using a different free survey website to send it out immediately after the webinar.

お世話になります。

先日ウェビナーを開催させていただきました。

登録者人数は127名です。

リアルタイム視聴は35名でした。

ウェビナーは録画しておりました。

その際に、ウェビナー登録時において、正しいメールアドレスにて登録されているものの、zoomからのメールが届かない方がいらっしゃいました。

その点についてなのですが、

zoom登録時、リマインドメール、終了後のメールのうち、3つとも届かないというケースにつきましては、すでにご案内等がありますように、迷惑メールフォルダに入っている可能性があるということがあるかと思いますが、多くの場合で、迷惑メールフォルダにもメールはありませんでした。

• 複数名からの問い合わせがあり、複数名で迷惑メールフォルダにも発見できませんでした。
• gamil、携帯電話、iphoneなど、メールの種類は様々でした。

また、登録時とリマインドメールは届いているものの、イベント終了後のメール（1日後配信に設定）のみが届かないというケースも複数名で確認できました。

こちらのケースも、

• 複数名からの問い合わせがあり、複数名で迷惑メールフォルダにも発見できませんでした。
• gamil、携帯電話、iphoneなど、メールの種類は様々でした。

という状況でした。

このような場合、

（１）すべてのzoomからのメールが届かず、迷惑メールフォルダにも届いていない場合はどのような状況でしょうか？またその原因はどのようなものでしょうか？また、その対策はどのようにすればよろしいのでしょうか？

（２）また、登録時やリマインドメールは届いているものの、イベント終了後のメールのみが届かないというのは、どのような状況でしょうか？またその原因はどのようなものでしょうか？また、その対策はどのようにすればよろしいのでしょうか？

以上についてご教示をお願い致します。

I added a person to be a Speaker at my Zoom Events Webinar via the Speaker quick join option. This was great as he previously had issues logging in and the quick join meant he didn't have to log in. However, he did not have access to the Backstage area of the webinar. Me and the other Speakers (panellists) from my organisation did have access, but not this one Speaker from a different organisation. I had tried to add him the normal way but the invite email would not send. I tried making him a Co-Host but this did not help. How do I give this Speaker access to Backstage while also being quick join?

(I have re-posted this as the answer given to my previous version of this question was not relevant and I haven't had any other responses. This is not in reference to the speaker (audio) hardware on my computer.)

We've had a huge response to our AI MEETING for Career Center professional where we are featuring a different AI expert each week of July to discuss strategies they could use generative AI to provide scalable career and professional development to students.  However with 450 people registered for the meeting, I'm worried about issues of attendees opening microphones and other ways that large of a meeting will cause, so we would like to convert it to a webinar.  I realize you can convert, but every time I click to convert, nothing happens.  Can you convert a reoccurring MEETING to a reoccurring WEBINAR?    If not, do you know what the cost is to add additional seats for a meeting.  If 60 percent show up, we should be fine to stay below our 300 biz limit.  Thanks for feedback