Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Resolved! How to download registration emails before the Webinar start?

I have a webinar with 400 people and I want to send them an email with some material before the event. How can i download all the registered emails?

 

Best regards, 

C

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Created Zoom webinar through Zoom events platform trouble with India registering

Hello, I'm in the US and have created a Zoom webinar in the Zoom Events platform. Have received an email from a customer in India that they can not register for the webinar. Can someone help? I can't easily find the country settings in the Zoom event... Show more

Hello, 

I'm in the US and have created a Zoom webinar in the Zoom Events platform. 

 

Have received an email from a customer in India that they can not register for the webinar. 

 

Can someone help?  I can't easily find the country settings in the Zoom events platform to even check what the country settings are - and definitely can't easily find how to change those settings. 

Thanks all


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Resolved! Interpretation in usage reports

Is it possible to generate a usage report that shows whether interpretation was used in a meeting/webinar/event?

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Unable to open local recordings

I am trying to open some saved local recordings from my personal room from 2021 and 2022. I can see them in my recordings and when I click on them I get an error message saying: Invalid Link You must sign in with the same Zoom Account on the web to o... Show more

I am trying to open some saved local recordings from my personal room from 2021 and 2022.  I can see them in my recordings and when I click on them I get an error message saying: 

 

Invalid Link

 

You must sign in with the same Zoom Account on the web to open this  Link.

Error code: 124 

 

But this is my only Zoom account... 


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Resolved! Using the webinar API without creating a marketplace application

Hi together, I've built a custom Zoom integration for a customer of mine. It has already implemented OAuth and needs to use the webinar API to add registrants via API. Creating, verifying, and publishing a whole app for the marketplace is not feasibl... Show more

Hi together,

 

I've built a custom Zoom integration for a customer of mine. It has already implemented OAuth and needs to use the webinar API to add registrants via API.

 

Creating, verifying, and publishing a whole app for the marketplace is not feasible, as the integration is custom-built.

 

How can I use the webinar API for my customer?

 

Thank you!

 

Best, Max


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Zoom Events Templates

I set two hubs and three events up for a client this week. They have an in-depth registration form for all their events, which I created in the 'Customise Registration Questions' feature. I knew in the Zoom Events hub, you can set up 'template events... Show more

I set two hubs and three events up for a client this week. They have an in-depth registration form for all their events, which I created in the 'Customise Registration Questions' feature. I knew in the Zoom Events hub, you can set up 'template events' that are hub-specific, but I couldn't work out how that template could be used in other hubs. 

 

It looked like we would have to set up a very lengthy registration form every time they had an event in a new hub. It was then great to discover that you 'Duplicate' an event in a hub and then 'transfer to another hub'. Problem solved!  Thought I would share to hopefully save others time! 

 

 


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Gathering and displaying Events

Hi, I seem unable to find this feature, so I will assume I'm blind or it does not exist. I'd like to gather and display collected data from the Events that happens during a call within Contact Center. Specifically what IVR menu options a caller selec... Show more

Hi,

 

I seem unable to find this feature, so I will assume I'm blind or it does not exist.

 

I'd like to gather and display collected data from the Events that happens during a call within Contact Center. Specifically what IVR menu options a caller selects while in the flow.

I know I can see this on each engagement individually, but I do not see a option to look at this data on several engagements throughout a timeframe.

 

Does this option exists, and if it does not, are there any ways to work around this?


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Andbody ask question, but only the admin will see the question.

l bought webinar licence. 

l want to anybody ask question but only admin see this message. how can l do?

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How do I rearrange the order of registration questions?

I am setting up a webinar and want to adjust the order of the registration questions. I'm using default and custom questions. Is there a way to do this?

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Panelists having issues joining Zoom Webinar Practice Sessions

I've added panelists to Zoom Webinar sessions (including members of my internal team), who have been experiencing issues joining the practice session. We have confirmed that panelists are signed into their Zoom accounts, and attempting to access the ... Show more

I've added panelists to Zoom Webinar sessions (including members of my internal team), who have been experiencing issues joining the practice session. We have confirmed that panelists are signed into their Zoom accounts, and attempting to access the event from the Zoom account connected to their panelist status.

 

The workaround we've found that helps give panelists direct access is by "resending" their panelist notification that provides a unique link to join (however, the "Join Webinar" button doesn't always do this correctly - They have to access the link "If the button above does not work, paste this into your browser:". 

 

This seems to be a glitch/issue with Zoom. Can anyone confirm if we are doing something wrong? We have found the workaround with the panelist reminder email, but hope to have a more seamless panelist experience (where individuals can just join with their Zoom account, having been added in advance).

 

Thank you so much!


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