We have just rolled out Emails for Zoom Contact Center - we are a fairly small/mid size company and were using gsuite for most of our operations. Our customer service team is used to some functionalities from the delegated inbox/gmail that are missing - especially with previewing documents and images without having to download them as well as being able to actually download inline/embedded images within the email.

Is this something Zoom is working on and does anyone know how to escalate or add to that feature request. 

I have a Zoom account for my own business, so I know how to manage Zoom Docs—including saving and accessing them—if I set up the meeting.

During a meeting on another company's Zoom account, I created a new Zoom Doc - I was first asked if I wanted to sign in to my account - I replied "yes" and signed in to my company's Zoom account. I designated the Doc as "private" (I wonder if that was my mistake). I forgot to copy the Doc and save it on my computer. It seems that the Doc I created no longer exists. I thought it would be saved to my Zoom account (since I signed in, as described above), but the Doc is not in my account.

Thanks for any insights you can provide.

~ Mark

P.S. I read this Zoom article:  Managing Zoom Docs; I'm using Zoom desktop for Windows, Version: 6.5.3 (7509); Windows 11 Pro, Version 10.0.26100 Build 26100.

Hi,

I really enjoyed the new Zoom Docs feature—it's a great companion for Zoom meetings!

That said, I’d like to share the content of a Zoom doc via email with my team to keep everyone in the organization on the same page, keeping the same layout as it appears in the Docs.

Is there any way to do this?

Hello Zoom community! 👋

I’ve recently been exploring Zoom Docs and I’m really impressed with the direction it's taking — blending real-time collaboration with structured, document-based workflows. The clean interface, integration with Zoom Meetings, and the ability to collaborate live makes it a promising tool for both teams and educators.

One idea I wanted to bring into the discussion is how user customization and control can take tools like Zoom Docs to the next level. For comparison, I’ve been using a third-party launcher called Bloxstrap for Roblox. It’s not part of the official Roblox client, but what makes it powerful is the level of control it offers users — from performance settings to UI behavior.

This got me thinking:
🔹 Could Zoom Docs eventually offer more modular controls or custom themes to suit different team needs?
🔹 Would integration with third-party plugins or automation tools enhance the experience?
🔹 How important is user-level customization when it comes to document collaboration?

I’d love to hear your thoughts. Do you see value in Zoom Docs becoming more customizable like Bloxstrap is for its community? Or is simplicity and minimalism the key strength of this platform?

Looking forward to hearing your insights and use cases!

Best,
Hassan