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How to Use our AI tools to generate content from my Post Zoom meetings?

⁉️ How can we use any Tools, AI Companion or whichever, to generate content from my previous, Post Zoom meeting when Admin did not select on transcript? Thank you YR. ⁉️We need to get transcripts generated from a previous zoom meeting we had. We unkn... Show more

⁉️ How can we use any Tools, AI Companion or whichever, to generate content from my previous, Post Zoom meeting when Admin did not select on  transcript? Thank you YR. ⁉️We need to get transcripts generated from a previous zoom meeting we had.  We unknowingly did not include this AI feature.   crazy sad 🤪🥲.  HELP!   Please advise ☀️⁉️


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Zoom Phone CTI integration with Salesforce - suppress the auto screen pop

Our company is using the Zoom Phone CTI integration with Salesforce, and we've encountered a behavior that we'd like to optionally suppress. When an incoming call is received, the Salesforce pane or record view automatically opens (screen pop behavio... Show more

Our company is using the Zoom Phone CTI integration with Salesforce, and we've encountered a behavior that we'd like to optionally suppress.  When an incoming call is received, the Salesforce pane or record view automatically opens (screen pop behavior). Some of our users find this disruptive and would prefer to disable it Is there a supported way to disable or suppress the auto screen pop behavior on inbound calls?  Either globally, per user, or through a configuration flag?

 

thanks!

 


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Unexpected Docs

Today, I received an email notification that I had an item in Docs. Upon checking, there are 2 items Shared With Me, but I am not expecting anything. One of these is encrypted and one is not. I have not downloaded them. I do not feel they are safe. T... Show more

Today, I received an email notification that I had an item in Docs. Upon checking, there are 2 items Shared With Me, but I am not expecting anything. One of these is encrypted and one is not. I have not downloaded them. I do not feel they are safe. The 'senders' are very generic: Accounts Payable and Account-Payable, but when I view the Docs, I can see Anonymous users also present. What are these Docs?


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Network status

Hi Zoom,I follow the network document : https://developers.zoom.us/docs/video-sdk/flutter/quality/then I receive no event links to network When connection lost => nothingWhen connection back => receive event EventType.onUserJoin but it's not network ... Show more

Hi Zoom,
I follow the network document : https://developers.zoom.us/docs/video-sdk/flutter/quality/
then I receive no event links to network  

  • When connection lost => nothing
  • When connection back => receive event EventType.onUserJoin but it's not network event

 

 eventListener.addListener(EventType.onUserVideoNetworkStatusChanged,
        (data) async {
      data = data as Map;

      ZoomVideoSdkUser? networkUser =
          ZoomVideoSdkUser.fromJson(jsonDecode(data["user"]));
      ZoomVideoSdkUser? mySelf = await zoom.session.getMySelf();
      if (networkUser.userId != mySelf?.userId) {
        // only track status for local user
        return;
      }

      final networkStatus = data["status"];
      switch (networkStatus) {
        case NetworkStatus.Bad:
          showSnackBar(
            snackBarType: SnackBarType.error,
            title: "Poor network quality".tr,
            message: "Move to an area with better connection".tr,
          );
          break;
        case NetworkStatus.Normal:
          showSnackBar(
            snackBarType: SnackBarType.warning,
            title: "Unstable network quality".tr,
            message: "Improve your network to prevent disruptions".tr,
          );
          break;
        case NetworkStatus.Good:
          showSnackBar(
            snackBarType: SnackBarType.success,
            title: "Optimal network quality".tr,
            message: "Enjoy a seamless consultation experience".tr,
          );
          break;
        case NetworkStatus.None:
          showSnackBar(
            snackBarType: SnackBarType.success,
            title: "No network".tr,
            message: "We have to end the call due to no network connection. Please try again later".tr,
          );
          break;
      }

    });

 Could you give me some advice for this?


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Previewing Docs and Images from Email Engagements

We have just rolled out Emails for Zoom Contact Center - we are a fairly small/mid size company and were using gsuite for most of our operations. Our customer service team is used to some functionalities from the delegated inbox/gmail that are missin... Show more

We have just rolled out Emails for Zoom Contact Center - we are a fairly small/mid size company and were using gsuite for most of our operations. Our customer service team is used to some functionalities from the delegated inbox/gmail that are missing - especially with previewing documents and images without having to download them as well as being able to actually download inline/embedded images within the email.

 

Is this something Zoom is working on and does anyone know how to escalate or add to that feature request. 

 

 


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recording

I start recording video but it records only the sound and first picture. It doesn't record the screen or picture or avatar - nothing. Just sound. I tried to reload zoom, relogin, uninstall zoom. Nothing helps

BYOC Migration to the common platform

Recently migrated to Zoom common platform. However the connection is not yet established with BYOC SBC. Available documents are checked and followed the instructions.

Docs Overview: sorting option?

On the overview page in my account all docs are listed but in random order.

Is it possible to sort them alphabetically or by date? That would be very helpful

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Exploring the Zoom Community: A Hub for Collaboration and Connection

In the digital age, staying connected is more important than ever, and the Zoom Community has become a valuable space for users to share experiences, seek support, and explore new ways to utilize the platform. Whether you're a business professional, ... Show more

In the digital age, staying connected is more important than ever, and the Zoom Community has become a valuable space for users to share experiences, seek support, and explore new ways to utilize the platform. Whether you're a business professional, educator, or casual user, the Zoom Community offers a collaborative environment where individuals can discuss best practices, troubleshoot technical issues, and discover innovative features. By fostering open discussions, this community helps users make the most out of their Zoom experience.

 

One of the most useful aspects of the Zoom Community is its accessibility through the official  . Here, users can join discussions, browse FAQs, and engage with both Zoom experts and fellow users. The website provides a structured space for learning, with dedicated sections for different topics such as meetings, webinars, integrations, and security. Whether you are a beginner looking for setup guidance or an advanced user seeking automation tips, the Zoom Community website serves as a one-stop resource for all your needs.

 

Beyond troubleshooting and technical discussions, the Zoom Community also plays a key role in shaping the future of the platform. Users can provide feedback, suggest new features, and stay updated on upcoming changes. With an active and supportive network, the Zoom Community website ensures that users not only find solutions but also contribute to the continuous improvement of Zoom’s services. Whether you're looking to enhance productivity, streamline communication, or simply connect with like-minded individuals, engaging with the Zoom Community is a great way to stay informed and empowered.


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Using zoom with Apple Music

I am using my Apple music playlist with my zoom classes and when I select advance share audio settings, the participants are not able to hear the music, but they can hear me through my AirPods. This seems to be happening each time there is a Zoom upd... Show more

I am using my Apple music playlist with my zoom classes and when I select advance share audio settings, the participants are not able to hear the music, but they can hear me through my AirPods. This seems to be happening each time there is a Zoom update.  Please help.


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