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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Recent Activity

Raw Log from Chat window

We use the chat log to type in our communication due to attendees having difficulty with bandwidth and all the bells and whistles. The system used to (1) pull a raw log of the chat window including attendees and the communication texts which was very... Show more

We use the chat log to type in our communication due to attendees having difficulty with bandwidth and all the bells and whistles.  The system used to (1) pull a raw log of the chat window including attendees and the communication texts which was very helpful,

and (2) the new one sent me a log after the meeting - it flashed on the screen as if it downloaded into my computer, but I cannot find it at all. Is there something I can search on other than 'log'?  I need the log for the minutes.


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Questions about creating sub-pages in Docs

I noticed that sometime in December or January there was a change the zoom docs interface where the primary way to create sub pages moved from the insert menu to the left-hand side that shows all of the pages. While i think this is an improvement in ... Show more

I noticed that sometime in December or January there was a change the zoom docs interface where the primary way to create sub pages moved from the insert menu to the left-hand side that shows all of the pages.  While i think this is an improvement in terms of new users being able to understand what is happening with page permissions etc.  it makes it slower and harder for me in the way I use Zoom Docs. I would like for the insert menu to have a "link page" option where I can either 1)mention or embed an existing page OR 2)create a new sub-page based on a specific template. Alternatively if there was a way to script (automate) the process of creating a page and selecting a specific template (hopefully with awareness of certain environment variables in the system or parameters that I pass to it) this would give me and many others a powerful toolset within the Zoom platform. 
 
One example use case- I have "home" page for my IT leadership team on which I add links to each meeting agenda/meeting notes before, during, & after meetings.  I would like to be able to quickly create a sub-page with the permissions of the parent based on an established template and naming convention with as few clicks as possible.      


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Creating specific user reports

How would I create a report for a specific user showing details of calls and call duration.

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