I use Zoom to do math classes.
It is a method of solving problems with each other on the file after sharing math books with students.

Since last week, the handwriting I've been writing is fine, but there is an error in the handwriting written by the student, not in a place where the handwriting was taken, but in a different location.

Error letters are usually moved up to the left in a smaller size.
Both teachers and students tried it on iPad, and it's the latest version of Zoom.

I took pictures and videos, but I'm sad that they weren't attached.

Anyone know a solution?

And I want to complain about not being able to take classes for two weeks due to an error at ZOOM  headquarters, where should I contact them?

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I just started to play with Zoom docs. I have a few Word files (.docx) that I tried to import. All I get is an error message -- "Import failed. Try again." There's no explanation. What can I do about it?

I would include an image and a file if It was allowed in this platform.