Hello Everyone,

This is Coco from Zoom Docs Product team. We are always looking for ways to improve Zoom Docs, and your feedback is crucial in making Zoom Docs more user-friendly and powerful. 📪 Tell us about your journey with Zoom Docs!

What we are eager to know:

1. What features of Zoom Docs do you find most helpful? 
2. Were there any difficulties or issues you've encountered while using Zoom Docs?
3. What information or content would you need to help you use Zoom Docs more effectively?
4. If you’re intrigued, we’d love to have you on board—don’t hesitate, jump right in!

Your input is diamond💠 Please feel free to share your feedback in the comments—we’re listening!

Coco

Zoom Docs Product team

I am a product manager on a mission to mine gold from user feedback✨. We held a Zoom meeting called 'Internal Zoom Docs Office Hour,' where our PM team engaged with Zoomies, answered their questions about the product, and most importantly, discussed their thoughts on it.

I use the AI Companion in Zoom Docs (found in the slash menu or by hovering to the left of each line) to generate new content from meetings. Here’s how I do it:

1. Select 'Create from meeting.'
2. Choose the meeting I need.
3. Input the following prompts:

'List the following 5 points in a table with headers in a row:

1. From an office hour, list all feedback, the people who left the feedback, and whether it includes any customer feedback.
2. List all attendees from the Zoom Docs team.
3. Put all questions raised by the audience into an FAQ.
4. What questions did the Zoom Docs PMs ask?
5. Give me quick metrics: number of audience members, number of Docs PMs, number of pieces of feedback.'

The results are presented in a simple table. After cross-checking with my personal notes, I found the accuracy to be very high, requiring only minor amendments. This saves me at least 1-2 hours of work! I then copied and pasted the information directly into a large data table I maintain that lists information from all office hours. This data table helps me easily track the output for each session and provides various views of the data.

Tips:

• Ensure Docs AIC is enabled and AIC for the meeting is on.
• During the meeting, introduce the Docs PM team so it's easy for the AIC to identify team members.
• Clearly identify customers during the meeting to help AIC differentiate them more easily.

Let me know what you think of this approach!

Soph
Zoom Docs PM