Zoom AI Companion
cancel
Showing results for 
Search instead for 
Did you mean: 

What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Zoom AI companion

I am trying to find the answers to couple of questions regarding AI companion that I read from the following article - https://support.zoom.us/hc/en-us/articles/16269138857229-How-Zoom-IQ-free-trial-features-handle-your-data- 1. How long does Zoom st... Show more

I am trying to find the answers to couple of questions regarding AI companion that I read from the following article - https://support.zoom.us/hc/en-us/articles/16269138857229-How-Zoom-IQ-free-trial-features-handle-your-data-

 

1. How long does Zoom store audio transcripts for non-recorded meetings that are stored temporarily in order for Zoom to provide the service and support to customers?

 

2. When temporary transcripts are generated how long are they stored for and how do we know when they are deleted?

 

3. Are the temporary transcripts/audio transcripts only stored in the US data centers, if not what are the other locations where they are stored?

 

4. What other data used/created by AI companion does Zoom temporarily store?

 

5. How do we confirm that any data temporarily retained by 3rd parties is destroyed and what data are they retaining?


Show less

reply-icon Latest Reply - 

AI Meeting Summary

I received a meeting summary following a meeting, but hadn't activated the AI Companion. How did that happen? 

reply-icon Latest Reply - 

Deleting a Meeting Summary

Hello, I turned on Meeting Summary to have notes for someone who was not at a meeting, and I forgot to tell remaining participants until later in our meeting. Someone is concerned about potentially sensitive information, and would like it deleted. Ca... Show more

Hello, I turned on Meeting Summary to have notes for someone who was not at a meeting, and I forgot to tell remaining participants until later in our meeting. Someone is concerned about potentially sensitive information, and would like it deleted. Can you help me with this? Thank you.


Show less

reply-icon Latest Reply - 

Ai on Paid Account

I have a pro account and on my admin I have follwed and took this step: https://support.zoom.us/hc/en-us/articles/19011861649165#h_01H9H14D22KSBC1V40RR3A4TAJ Log in to and update your Zoom client: Go to your Zoom client and make sure you’re logged in... Show more

I have a pro account and on my admin I have follwed and took this step: 

https://support.zoom.us/hc/en-us/articles/19011861649165#h_01H9H14D22KSBC1V40RR3A4TAJ

 

  1. Log in to and update your Zoom client: Go to your Zoom client and make sure you’re logged in. Also check to make sure your client is updated (minimum version 5.16.0 required). >> Done 

  2. Go to your web portal account settings (click “Settings” in the left panel) and look for the AI Companion tab. For features that have user-level settings, you’ll be able to turn each capability on and off.  >> I do not see this option? Anything I can do?

Show less

reply-icon Latest Reply - 

Unable to run Zoom from the desktop icono

Yesterday night when I wanted to run Zoom I tried it clicking the icon on the desktop ( as usual) but since then I haven´t been able to run Zoom again. I have unistall and install Zoom several times but it doesn´t run either.What can you tell me abou... Show more

Yesterday night when I wanted to run Zoom I tried it clicking the icon on the desktop ( as usual) but since then I haven´t been able to run Zoom again. I have unistall and install Zoom several times but it doesn´t run either.

What can you tell me about it. (12-10-2023)


Show less

reply-icon Latest Reply - 

Resolved! Hide Meeting Summary notification?

Has anyone found a way to hide the pop up that provides notification to everyone on a call that Meeting Summary is turned on?

 

I understand why this may not be possible, but I would like to know if it is/.

reply-icon Latest Reply - 

How do you update to the most recent version of Zoom?

How do you update to the most recent version of Zoom?  The Screen changed and there is no option for updates anymore.

 

reply-icon Latest Reply - 

Resolved! Is the AI Companion always listening?

Hello,

I am part of an IT team that is very big on security and privacy. What was questioned was, let's say Admin approves of the AI Companion, if the host does not enable the features during a meeting is the Companion still listening? 

 

 

reply-icon Latest Reply - 

Zoom AI used on a Recorded Meeting

I have recorded a meeting today.  How do I use Zoom AI to generate a summary of the recorded meeting?

reply-icon Latest Reply - 

Resolved! AI Companion 508 Compliance

Zoom has a VPAT but looks like the last update was March 31, 2023 and this AI companion as I am understanding came out after that. I want to make sure - is the AI companion 508 compliant? Does having a VPAT completed mean all features of Zoom are 508... Show more

Zoom has a VPAT but looks like the last update was March 31, 2023 and this AI companion as I am understanding came out after that. I want to make sure - is the AI companion 508 compliant? Does having a VPAT completed mean all features of Zoom are 508 compliant?


Show less

reply-icon Latest Reply -