Hi, 

I couldn't find an answer for this already so I apologize if this has already been asked and resolved. 

I just used Meeting Summary with AI Companion for the first time, and the email of the summary that was sent to my participants spooked them out. They have insisted that I delete the summary, which I am fine with doing. 

However, I cannot figure out how to access the summaries, much less delete them. I tried to follow the instructions given here under "How to manage meeting summaries" (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058013&fbclid=IwZXh0bgNhZW0CMTAAAR1uwQ3MfKnTsXreA4CSEyhvgJdaaVQyrggsKg5Ih_-9Nya-a2e40NFu_iY_aem_oiiiS9CHMk1y_mYM00Styg), but the instructions are outdated.

I navigated to the "AI Companion" page under Settings (https://us06web.zoom.us/profile/setting?tab=aicompanion) but I cannot access any of the AI Companion settings. They are all grayed out and say "Locked by admin." I click on the little V. icon for more information and got a message that says "This feature is only available with version 5.14.2 or later," but I am running version 5.17.11.

Who is this "admin" that is locking these settings, and how can I unlock them? I signed up for the pro account this evening for myself only. I am not affiliated with any work or school organization. And I would like to delete this meeting summary ASAP.  

Hello All.

I recently activated the Zoom AI Companion. However I only received a report for a Zoom meeting that I scheduled.  And the report was fantastic!  Most of my appointments we route students to enter the Zoom meeting via my Personal Meeting Room.  So far the AI Companion has not generated a report for any meeting that is held in my Personal Meeting Room. Is there a set up structure to allow for this to happen?

Our whole team (on a Business/Business Plus/Enterprise Plan) is having issues with the Meeting Summary not being generated. Out of 4 meetings in a day, 1 or 2 may be missing the summary, even though they are hosted by the same person from the same account. There does not seem to be a pattern (as in, it's not always the first meeting, nor always the last or at particular times) but it's extremely frustrating. I've submitted a support ticket, but has anyone else experienced this? It has been happening to more team members in the last couple of days. 

I created a Zoom app and followed all the necessary procedures. However, whenever I create a meeting for a user, it always prompts for permissions. Even after granting all the permissions, it still shows the prompt every time. How can I avoid this scenario?