When I return to a meeting on Zoom app calendar, I have the option to 'summarise the meeting' and ask 'what was discussed in the meeting' etc via the AI companion. But sometimes it says I do not have permission.

"Sorry, I cannot answer your question because you don't have the permission to access either the meeting transcript or the meeting summary."

It works on some meetings, and I am an admin and I have looked at all the permissions and cannot see anything obvious.

Any ideas?

I am an admin in my company account. I would like to switch off the "Meeting summary with AI Companion". Unfortunately, this is not possible. I get the message "Blocked by administrator". But I am the administrator. How can I switch off the summary with AI Companion? My ZOOM version is 6.4.0

I'm trying to set up Smart Recording with AI Companion but when I turn on the setting, I only have one option out of four that displays under 'create with each recording', what am i missing?

- we already use cloud recording

- our 'create audio' transcript is also checked on

Is this just a permissions thing?

Hello; We use Zoom AI Companion and our users community love the feature.  A user want to bring his laptop to a face-to-face meeting. start a zoom meeting to generate a meeting summary and tasks. The problem is that Zoom AI companion is not able to distinguish different attendees if they are coming from the same meeting participants setting in the same room. Is there a plan in the future to fix that? Can you share with me any articles related to this. 

Greetings, I'm setting up online zoom classes where I teach yoga, dance and rejuvenation exercises...so need music in background while I'm talking sometimes. Im using a Lenova PC laptop for zoom meeting, Samsung a-50 Android smart phone for spotify playlist for music, Samson wireless earset system and Audio Box USB96 for mixer for best sound quality....and headset to hear participants on zoom.

I'm figuring the best way to set it up and connect it all...and need help. I'm not a tech person. I've have 2 dif tech guys  telling me dif ways to set it up. The new tech guy is coming over soon. He says the other guy set it up too complicated...theres a much easier way.

Then he said zoom isnt set up to both play music while talking at same time...and also be able to hear if client has question. He says he needs to download a new program on my computer to help with that. He said my computer wasnt allowing the new program and that hes working around it. Hes coming over later today in a few hours to finish up. I dont feel comfortable going outside zoom program to do it all. Theres got to be a way inside zoom to set it all up.

I find that hard to believe because I bet many people teaching zoom classes that have music, talk and hear clients in 1 one setup. The basic zoom chat bar doesnt handle this more complicated question.. Can anyone help Thanks