Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Transcripts enabled but no transcripts created

I have enabled transcripts in my Zoom Pro account (iMAC OS Sonoma 14.5) but I only get audio and video files. No VTT file. I have integration with Practice Better which is supposed to take the transcript and create the notes after my client sessions.... Show more

I have enabled transcripts in my Zoom Pro account (iMAC OS Sonoma 14.5) but I only get audio and video files. No VTT file. I have integration with Practice Better which is supposed to take the transcript and create the notes after my client sessions. I have my settings the same as my colleague's but yet I still only get 2 files - audio and video.

 

Please advise,

 

Sybil


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Zoom Clip Transcription - where is it?

How do I activate this? I see in the roadmap notes that this exists but I cannot find any documentation on it.

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Thread and Device Assertion for Version Essayist

So far Community Support withheld as needed and Functions seem to be working well. 

AI Companion

In Meeting Summary I have a start time for meeting but I don't see an end time, is this a feature I have to turn on somewhere?  

I bill hourly and this would be a huge timesaver.

 

Thanks

Nancy

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Resolved! Issue with AI Companion Summaries in Zoom

Hi Everyone,I hope you're all doing well!Our company pays for Zoom, and part of the package includes the AI Companion feature.During meetings I host, I'm able to activate AI Companion, and other attendees also receive notifications that it's enabled.... Show more

Hi Everyone,

I hope you're all doing well!

Our company pays for Zoom, and part of the package includes the AI Companion feature.

During meetings I host, I'm able to activate AI Companion, and other attendees also receive notifications that it's enabled. However, I never receive an email summary, and when I log into Zoom Web > AI Companion, only old summaries are visible. It never generates summaries for meetings where AI Companion has been enabled.

Other people in our company receive AI Companion summaries without any issues.

I've checked the AI Companion settings, and they are enabled. Specifically:

  1. Send an email notification when sharing with users is enabled
  2. Share summary with: Only me (meeting host) is enabled
  3. Smart Recording with AI Companion:
    • Create with each recording:
      • Recording highlights
      • Smart chapters
      • Next steps

All AI Companion settings are locked by the admin.

My profile clearly shows that AI Companion is enabled for me. Can anyone suggest how to resolve this issue?

Best regards,

Steve




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Resolved! Turn off AI Companion Data Sharing

This blog post stated that is is possible to turn on Zoom AI features but disable sharing data to train the tool. However, the toggle to turn off data sharing shown in the "Account owners or administrators provide consent" section does not exist. Wha... Show more

This blog post stated that is is possible to turn on Zoom AI features but disable sharing data to train the tool. However, the toggle to turn off data sharing shown in the "Account owners or administrators provide consent" section does not exist. What is the process to turn off data sharing but still use the features?


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AI and transcripts

Can Zoom produce transcripts of recorded sessions after the fact?  Also, can Zoom AI take notes for me during a session? 

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AI Companion Issue

Can you recover the AI information in a meeting after you end the meeting?

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Resolved! Can the host stop participants from using AI Companion?

We generally love AI Companion for meeting summaries, but some users have meetings where they don't want AI Companion to be used at all. I have AI Companion set to not turn on automatically for the account. However, I am unclear if a participant can ... Show more

We generally love AI Companion for meeting summaries, but some users have meetings where they don't want AI Companion to be used at all. I have AI Companion set to not turn on automatically for the account. However, I am unclear if a participant can turn on AI Companion on their client without the host's permission. Is there a way to turn off AI Companion for specific meetings/webinars? 


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Zoom ASR captioning

Hi!I am a university student and interpreter. I am doing research on the accuracy of Zoom autogenerated captions - how they can help interpreters during the task, possible issues (like foreign names, abbreviations etc.) and such.I have produced an ex... Show more

Hi!

I am a university student and interpreter. I am doing research on the accuracy of Zoom autogenerated captions - how they can help interpreters during the task, possible issues (like foreign names, abbreviations etc.) and such.

I have produced an experimental speech that will be delivered by native speakers in 3 languages (English, Spanish and Czech). It contains high number of aforementioned units.

But, while most of the speech is as realistic as possible, some sentences were added just for the sake of adding more foreign names or numbers. They are still authentic, but might feel a little bit "out of place" for human listener. Zoom, at least to my knowledge, has never released anything talking about whether their ASR system uses Natural Language Processing or anything that would help me understand whether or not this might impact the accuracy of the output.

It is impossible to contact Zoom support unless I'm a paying customer and even at that, not with this kind of query. Anyone has any knowledge or links to point me towards?


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