cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Zoom AI Companion Personal Meeting Room

funk2515
New Member
New Member

Hello 

When I launch a meeting in my personal meeting room, I have to manually start the AI Companion, but that's not necessary when I create a new meeting.  

 

Recently, I've been receiving a pop-up asking if I want to start the AI Companion, which serves as a helpful reminder to begin or agree to use the companion. Unfortunately, I accidentally selected the option to stop seeing that pop-up message, and now I'm no longer receiving the reminders. I’ve checked the settings but can't find a way to turn the pop-up back on.  

 

I would appreciate any guidance on how I can restore the pop-ups. 

1 REPLY 1

funk2515
New Member
New Member

If anyone comes across this post needing help resolving this issue, I will add the solution below. I ended up reaching out to the support team, and Richard was able to help me resolve the issue. Unfortunately, the pop-up has gone away, but at least now the AI Companion starts automatically in my personal meeting room, so the pop-up is no longer needed. 

You can enable automatic AI summary for your Personal Meeting Room by following these steps:
1.) Sign in to the Zoom web portal.
2.) Go to Meetings > Personal Room.
3.) Edit the Personal Room settings.

4.) Under AI Companion, enable Automatically Start and select either Questions or Summary.
5.) Click Save.

 

For more information, you may visit this helpful support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058013.