Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity


I am looking for document isn't it necessary to claim domain while turning on Zoom BYOC just like we it for Microsoft Teams direct routing. Looking for a good document to start with.

Unassigned Number Treatment

Hi All Is there anyway to configure how unassigned numbers are treated? Ideally i want unassigned numbers for a particular site to route the the auto-receptionist of that site, however this does not seem to be possible. Alternatively i cant find any ...

Canadian CNAM

Incoming calls on Zoom Phone in Canada are not displaying Caller ID Name in most instances for incoming calls from Canadian numbers. CNAM works differently in Canada and is transmitted with the call instead of a CNAM database lookup. Any other Canadi...

chassey by Listener
  • 2 replies

Signing in issue on Android

HiNot sure if posting in the right area. If it needs to move please do.I have been on and off zoom user for about 2 years as the need shows up. But.... up till now my PC or laptop has gotten me through. Now there are some meetings I want to attend an...

PinMan3 by Listener
  • 2 replies

Error: Unable to connect to server (code: 1201503)

Hi! I was on a call when I lost the person I was talking to and the error Unable to connect to server (code: 1201503) showed. I have updated my Zoom, uninstalled and reinstalled, restarted my laptop and it still shows the same error. Please help me!

ankhgal by Listener
  • 0 replies

Creating an "Admin lite" role

I want to create an "Admin lite" role for our receptionist that will allow them to export everyone's DID and Extension for a printable phone list. This should be View only. They will also be the one responsible for entering company holiday hours and ...