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Porting numbers away from Zoom- Need BTN


Good Day, Trying to port a chunk of numbers from Zoom to Microsoft Teams. Teams requires a BTN (main billing number of the voice account). I opened a ticket with Teams support and they say they do not use BTN (everyone should have this). So what have others done to get around porting numbers away from Zoom?


Community Champion | Customer
Community Champion | Customer

Hey, @sljnortech,


Take a look at this Zoom Support article on porting numbers away from Zoom:


It looks to me like you obtain the PIN as described in the article and provide that as your BTN to Teams. If not, then I’d  suggest asking Teams for guidance on exactly what number from Zoom you need. 

Ray - / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !