Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Voicemail Email Notifications

I have 2 users that I gave access to my account's voicemail. I want one of the users to receive email notifications of the voicemail transcription. However, I don't want the second user to get emails when I receive a voicemail. The only solution that...

jagg789 by Listener
  • 2 replies

Resolved! Porting phone number from Grasshopper to Zoom

Hello, I currently use for my desk phone and would like to port it over to Zoom. 1) Should I purchase the Zoom phone service first before doing the port, or do I need to call Zoom and indicate that I'd like to port the number before I...

Resolved! Hashed Owner Extension Numbers in CallLog

Seeing hashed owner extension numbers in CallLog. Which type of calls result in hashed or blank owner extension number values? Planned on using the field as a key lookup against client HR file for assignments, but not seeing consistent extension numb...

kalel by Listener
  • 2 replies

Resolved! How to share call queues between sites

Hello, I've got a US startup with a branch office in France. I've got a US local number, a US toll-free number, and a French number. I want it so that when someone calls a US number, the greeting is in English, saying to push 1, 2 or 3 for English, F...

uncaged by Listener
  • 4 replies

Resolved! zoom phone user license

I've struggled a bit with the concept of a licensed user. We are a small business and only use zoom phone, we don't use meetings. We have incoming / outgoing phone numbers, call queues, Auto receptionist and voicemail. QUESTIONWhat would happen if I ...

Resolved! Zoom Phone Additional License

Hi everyone!I am a new Zoom admin and here is my situation:We have our Zoom Phone account set up including main numberUS/CA unlimited calling plans are assigned to users with their own numbers.We are in need to add more US/CA Unlimited Calling plans ...

проблеми з мікрофоном

Доброго дня, я скачую різні версії зум, але мікрофон всеодно не працює без навушників. Як можна виправити цю проблему?

k5 by Listener
  • 1 replies

Resolved! Zoom contacts on Polycom phone

Here is what I am trying to accomplish. Sync Zoom subscribers to the Corporate directory on the VVX 250’s and the VVX450 with the VVX EM350.I would like for the receptionist with the VVX EM350 to be able to click one of the 30 buttons to ring a phone...

roadhole by Listener
  • 3 replies