Park music
Where is the setup location for music on hold for Parked calls. Found all the spots to set m
Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse BackgroundsAutomatically generate meeting notes and action items with AI Companion.
Zoom named a Leader in the 2023 Gartner®️ Magic Quadrant™️ for UCaaS, Worldwide for the fourth year in a row.
Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!
Where is the setup location for music on hold for Parked calls. Found all the spots to set m
We use dial by first name within our Zoom phone setup. We are trying to find a way to flip the order the system presents two staffers with the same first name. Basically, we have a Mary Jones and Mary Smith. Jones is a back-office worker while Smith ...
Ive been trying to get to the zoom calls for the past couple weeks and nothing has been going on. Seeing if anyone is out there to help or assist me. I have most of the connection together but unknown in other spot of completing it.
Hello, We are trying to set a global default ringtone for these devices. I have created a provisioning template and tried using the following variables. None of them led to it setting a default ringtone. I have tried looking at Poly's other documenta...
I have an Auto Receptionist setup as a basic Call Tree: Opt 1 sales, opt 2 support etc. During after business hours we want the support calls to go to an external 800 number, i.e. +18005551234. When dialing the extension afterhours to have the caller...
I have a basic zoom plan and have a zoom meeting scheduled. I want to send out a SMS reminder for the zoom. Can I do this or do I need to upgrade my plan?
When I'm on a call from the direct line, a call will blast through from the queue and interrupt my current call. I cannot find any setting to fix this issue.
Is there a way to stop this? Super frustrating when you're typing a paper only to constantly have the cursor jump away.
Hello- Looking for a way to see who is on the phone in live time. I have the Real Time Analytics and I can see how many people are on from the dashboard. Also if I do into specific queues, I can see who in that queue is on- but is there a way I can s...
Hello,I'm newbie in the community and this message may be missplaced (appologies in advance!)We're working to settle a SIP TLS trunk from our infraestructure with Zoom but couldn't find a list of valid Certificate Authorities (CAs) and this is a requ...