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Recent Activity

How does Zoom Room "Display room occupancy status" work?

Is there any documentation for this?

There are so many more settings now, why can't they have links to documentation?

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How to restrict audio devices in settings?

Here's a common situation:User in Zoom Room joins meeting from laptop and then room. Despite large "Do not Join from laptop" sign.Audio feedback chaos ensues.Zoom user goes to settings on Zoom controller and changes speaker. Room audio is now coming ... Show more

Here's a common situation:

  • User in Zoom Room joins meeting from laptop and then room. Despite large "Do not Join from laptop" sign.
    Audio feedback chaos ensues.
  • Zoom user goes to settings on Zoom controller and changes speaker. Room audio is now coming out of the projector instead of room speakers.
  • User then changes microphone input. Room no has no functional microphone.
  • User leaves the mess for the next confused user.
  • This is a university so there are thousands of users. Training is not an option.
  • I don't have local access to the room. It's a long drive.

I'd love to be able to restrict audio devices from Room Profile page. I can select audio devices and fix it remotely, but I can't restrict choices remotely.


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Resolved! Can Zoom Docs be organized into folders?

Hi. I've been enjoying using Zoom Docs. As I think ahead to a more pervasive use, I'm missing the possibility to: 1. Organize the docs into folders (i.e., by client of project). 2. I want a way to collect a set of documents into groups that I can qui... Show more

Hi. I've been enjoying using Zoom Docs. As I think ahead to a more pervasive use, I'm missing the possibility to: 

 

1. Organize the docs into folders (i.e., by client of project). 

 

2. I want a way to collect a set of documents into groups that I can quickly access (like Dropbox Paper). 

 

If any of these features are available, I have yet to find them. 

 

Thanks!


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Slack zoom integration redirects to facetime or other calling application

With the recent change in the slack zoom integration UI observed from couple days, I see the UI for slack zoom intregration have some bug. When clicking numbers or the meeting ID triggers facetime app or any other calling application opening. can som... Show more

With the recent change in the slack zoom integration UI observed from couple days, I see the UI for slack zoom intregration have some bug. 
When clicking numbers or the meeting ID triggers facetime app or any other calling application opening. 

can someone help me suggesting some settings or possibility available to get previous format back?

Thanks 

 


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Zoom & FB Live

I have had a zoom pro account for 4 years. Up until last Fall, I was able to go FB Live to a private group page, however that changed. I am not able to do so. Suggestions would be appreciated.

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How to bulk download of all recordings in the account

Hi,

My Zoom account is going to be deleted in few month by my organization.

I would like to download all of my recordings since they are very important to me.

Is there a way to do it in one click? (instead of one by one) (I have 2 hundreds)

 

Thanks

Ravit

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Resolved! Bulk download from cloud recording to an external storage device

Hi there, 

 

Am looking to see whether its possible to do a bulk download of recordings to an external hard drive, I know you can do it  form here https://marketplace.zoom.us/apps/5jjvtAZIQy-m-XkbchJMHg but looking for a direct download. 

 

Many thanks. 

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Resolved! Automatically download Zoom Phone recordings

Has anyone had any luck figuring out how to automatically download Zoom Phone call recordings? A lot of companies that work with sensitive data have to keep local recordings and Zoom has failed to implement an SFTP automation. I know Zoom has an API,... Show more

Has anyone had any luck figuring out how to automatically download Zoom Phone call recordings? A lot of companies that work with sensitive data have to keep local recordings and Zoom has failed to implement an SFTP automation. I know Zoom has an API, but I'm not a developer.


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Otter.ai

A guy wanted to information interview with me so I sent him a Zoom link. As he was entering, it showed his name with otter.ai after it then his login. We got talking about where the third person was for the meeting and then I forgot all about it. I l... Show more

A guy wanted to information interview with me so I sent him a Zoom link. As he was entering, it showed his name with otter.ai after it then his login. We got talking about where the third person was for the meeting and then I forgot all about it. 

 

I later got an email from otter saying the "live recording" had been posted. WTF? I assumed the guy had recorded it without my permission (I'm in a two-consent state). He called me and said "I have no idea what you're talking about." 

 

So, I now know what otter.ai is and does - makes transcripts and recordings. All well and good. But how the heck did a plug-in (or whatever it is) run when neither of us have ever heard of it or triggered it? The only app I have (and don't even use) is Timer. And how do I prevent this in the future? 


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technical support tickets keep getting closed and marked as solved instantly

my technical support tickets keep getting closed and marked as solved instantly with no comment or anything, what is that? I cant get access to the live chat support, my tickets are ignored and marked as solved, how am i supposed to report a problem ... Show more

my technical support tickets keep getting closed and marked as solved instantly with no comment or anything, what is that? I cant get access to the live chat support, my tickets are ignored and marked as solved, how am i supposed to report a problem with this kind of system????

My issue is that a meeting recording keeps crashing while trying to convert it. I've tried all the troubleshooting steps to no avail, reporting the issue doesnt seem to be a thing and neither does getting any support. Not impressed at all. Won't be surprised if this post gets deleted too.


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