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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom chat function

Maudsley
Newcomer
Newcomer

‎2023-08-10 06:34 AM

Hi there, I was recently moderating on a course via Zoom, we had around 35 participants and all functions appeared to be running smoothly. 

One participant who hadn't engaged through the day, stated that his chat function was not working. The faculty and myself sent messages through the day with no replies, after several hours I received a chat message from the participants stating that his messages weren't sending through, is this a complication that has happened before? Is it something that can be looked into? The course was very important, he sent me a screenshot of the non-received messages, is there a way of clarifying the non-delivery of these messages? 

Many thanks, 

Aysh

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