Adding Q&A function to existing meeting

[hbradley]

We recently upgraded our Zoom account to allow us to have the Q&A box function. This has worked for new meetings but isnt possible for any meetings we already had scheduled in the account. Does anyone know how to add this in. The only reason we paid to upgrade was to use it for an upcoming meeting that we already had booked in.

[ExpertswhoJohn]

hi @hbradley 

Welcome to the community.
Yes, that is a problem, becuase the setting to allow Q&A (when available), is defined in the settings for a meeting.

So I suggest you go into the website and find the meeting and edit it.
I beleive that you can then edit the options section at the bottom to add the q&a feature to that meeting and I would hope that it is now available. I can not copy your exact situation, but I am confident it will work.
Here is the screen share of the part of the settings you need to edit.

All the best


John