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Unassigned Number Treatment

JasonSipcom
Newcomer
Newcomer

‎2022-05-31 02:39 PM

Hi All

 

Is there anyway to configure how unassigned numbers are treated? 

 

Ideally i want unassigned numbers for a particular site to route the the auto-receptionist of that site, however this does not seem to be possible. 

 

Alternatively i cant find any settings or articles on how to add like a audio prompt or anything that will change the current behaviour of the call just dropping in the event a user calls a unassigned number. 

 

Thoughts anyone??

 

Many Thanks

Jason

1 REPLY 1

Brian_T
Explorer
Explorer

‎2022-06-03 03:24 PM

I recently had a similar scenario. What I ended up doing was creating an "Other" site and an "Other" Auto-Receptionist and pointed it to my main Auto-Receptionist. Then I assigned all of the Unassigned numbers to the "Other" Auto-Receptionist.