Zoom Phone: can't get rid of "call may be recorded" prompt on one number

[Hex30]

Please help.  When a call is made or picked up from just one phone number under my account, it triggers the prompt "This call may be recorded for quality assurance."  I have no call recording enabled on any account, so please don't direct to the instructions to turn off the toggles for recording and ad hoc recording. Has anyone experienced or does anyone know how to disable?  Again, it's only happening on one phone number line.

[sparrow]

Using Zoom app or desk phone?

[Hex30]

either.  it's tied to the number, not the device.  when i change the outgoing number to one of the other numbers, the recording doesn't happen.

[Tsatsii]

Hi @Hex30 , we are experiencing this issue now with our FL 941 numbers. Were you able to resolve this?

[Hex30]

Either.  It's tied to the phone number, not the device.  On either device, if I switch the outgoing number, the recording isn't triggered.