I've got a recurring event in OnZOOM. My participants are advising me that they're only getting a reminder for the first meeting after they register, but they don't get one 24-hours before the rest of the series. Is just the one reminder 24-hours before the first class only, the way OnZOOM event reminders supposed to function or is there a problem with OnZOOM where the participants should be getting one before every class but it's not going out like its supposed to? 

I've created a disclaimer for my OnZOOM classes, but I had to create it in the ZOOM admin settings. The disclaimer is showing up for all my meetings, not just OnZOOM. Is there a way to include a disclaimer specific to OnZOOM only? Or do I need to create a 2nd admin account just for my OnZOOM paid classes? Is that a possibility? 

When speakers or attendees try to launch the in progress zoom event, the blue "Launch Zoom" button is not working. When the  "Launch Zoom" button is clicked, a blank white screen pops up. The only way to join the event is by clicking "Skip and Join In-Progress Session" in small letters under the button.  Is this a fault in one of our settings? 

Hi!

I've tried to upload a waiting room logo 60x60 up to 400x400, as either .jpg or .png, about 36KB in size. It uploads the image but ultimately doesn't save it, instead giving an error message, "Invalid parameters." Any thoughts? Ty!

Greetings~  Would someone be kind enough to assist me in navigating the OnZoom registration?  I am a new Host attempting to sign up for an OnZoom offering, but am unable to register for the event once I sign in.   The registration button is only "gree" if I'm not signed in, once signed in the "green" registration opton disappears.  Please advise.  Thank you!

we've been sending out a registration link with little problem, but a few users have been put into a waiting room instead of the registration page. we've tested the link both before and after a sample user has registered and we can't duplicate the error. but, it has happened to at least 3 people in one day, so far. any clues? thanks!