I've had several payments received by Stripe for ticket sales to my event which opens this week but they don't show up in 'Orders' in the registration tab. Anyone else experiencing this? I have put a ticket in to support, just wondered if Zoomtopia was taxing their servers or something...

Hi 

I am setting up a paying event on Zoom Events, when asking the cost of my tickets, I can only charge in $, is there a way to change the settings in Euros, also I cannot change the location of my company, it is blocked to the USA, 

Is there someone who can help me?

Many thanks

Julien

I broadcast video by zoom (it's not screen sharing), with videos showing at 30 fps normally. But when I use slow motion videos the fps always drops to 11, 15, hurting the video display. Why does it happen? And what can I do to solve, always leave it at 30 fps?

Registrants all have the same screen name when being admitted to a Zoom meeting,. They all show up withthe  name of one of the meeting registrants., who wasn't on this  run-through today for a 250-person meeting that will take place tomorrow. I'll spare you the details, but it's not as simple as telling everyone after they're admitted to change their screen names. Googling indicates this is a known problem, but I'm not easily finding the resolution.  I saw somewhere that instead of starting the meeting, I should instead open the meeting by joining it through my desktop app. I tested that and it didn't make a difference. I'll be happy to learn the solution. Thank you. 

I've done a few events with the new custom name tag feature found in the 'change panelist appearance' feature . We noticed that the name tags do not show up in the audience view and it also doesn't show up recorded on cloud recordings. However, it DOES show up on local recordings. Is anyone else having a similar issue?

Comment modifier le mail de confirmation reçu par le participant lorsque qu'il s'est inscrit au webinaire programmé ? En effet, ce mail automatique mentionne l'adresse mail de la personne ayant créé le webinaire et je souhaite que celle-ci reste anonyme.

Hello,

In early 2023 we will have a virtual conference, we plan to have around 1000 people join us worldwide.  The conference will be over 2 days with 6-8 keynote speakers. The speakers will be in different locations around the world.  We will also have an MC for the event who will be in their own separate location. 

I am looking for someone who can give me advice for using OBS with Zoom. It sounds as though the presentations would need to be pre-recorded and played from a single location using OBS.  We are considering using  Zoom events or another platform. It is important that our presenters are still able to be on live during their segment. We will want them to be able to answer questions from the audience at the end of their presentations. 

Any and all input/help is appreciated.  We certainly are open to hiring someone who is experienced and proficient with OBS & Zoom.

Thank you.

Justin