Alternative Host can't go live to Facebook
I have a Zoom meeting tomorrow we're planning to stream live to Facebook. I can't make it so I've added an alternative host who has a licence on our account and is set up with an admin role. We tested going live to our Facebook group today and it's not working for her. She has all the same permissions as me in Facebook. When she selects 'go live on facebook' she gets the message saying she needs to switch to herself in Facebook and so she clicks continue as is normal. Instead of then getting the option of where to go live she gets the message "caller name not found" I have no problem taking the same meeting live. We tested on her personal meeting link and it still says 'caller name not found' so it can't be to do with the meeting itself. Has anyone experienced this?
Show less

