Zoom Events
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What are Zoom Events?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform. Explore the Zoom Community's Recent Activity below to join the Events conversation and connect with other members. If you're still looking for support, browse our Zoom Events support articles or start a new discussion below!

Recent Activity

Unable to set up backstage

Sorry, I've worked this out now...

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SOLICITO SOPORTE TÉCNICO

Buenos días, actualmente cuento con en la plan PRO . Y el día de ayer 27 compré un large meeting para extender mis reuniones con hasta 500 participantes, pero no funciona. Compré tal y como me indicó el plan para tener esa cantidad de participantes e... Show more

Buenos días, actualmente cuento con en la plan PRO . 

GVR_0-1643392091493.png

 Y el día de ayer 27 compré un large meeting para extender mis reuniones con hasta 500 participantes, pero no funciona. 

GVR_1-1643392168885.png

Compré tal y como me indicó el plan para tener esa cantidad de participantes en mi sala de reuniones. 

¿Qué debo hacer? Oriéntenme por favor.

 

 


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Show my mouse cursor while a presenter sharing screens

Hi. I teach programming on 1on1 zoom call. I'm a licensed zoom user. A student shares their screen to show their text book and source code. Is it possible to show my mouse cursor on a student's shared screen? I often want to point what to correct in ... Show more

Hi. I teach programming on 1on1 zoom call. I'm a licensed zoom user. A student shares their screen to show their text book and source code. Is it possible to show my mouse cursor on a student's shared screen? I often want to point what to correct in their source code, where to read in their text book. I always use annotation tools, but if I can simply share my mouse cursor, it would be nice.

 

The reason I don't share my screen is that my students don't have a screen big enough, and I need see what they are writing.

 

Thanks!


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Bounce List Check

I stopped receiving zoom links temporarily because my e-mail storage was full... Now that has been resolved but I believe my e-mail is on the "Bounce list" as I am still not getting the Zoom invite links. Because I have a free user account, I can't c... Show more

I stopped receiving zoom links temporarily because my e-mail storage was full...  Now that has been resolved but I believe my e-mail is on the "Bounce list" as I am still not getting the Zoom invite links.  Because I have a free user account, I can't connect to customer support to have this resolved.  I've been considering upgrading my account to a paid one but if I can't receive e-mails from Zoom then I'm not prepared to pay for something that might not work.  I tried submitting a ticket as well but I received an immediate notification that my ticket was closed.  If someone could please help that would be greatly appreciated!


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Get token issue

Hello, I am trying to get token for OAuth method. Here are my param in postman: POST https://zoom.us/oauth/tokenclient_id secret_id grant_type account:read:admin But getting an error status 400 bad request{ "reason": "unsupported grant type", "error"... Show more

Hello,

 

   I am trying to get token for OAuth method. Here are my param in postman:

 

POST  https://zoom.us/oauth/token

client_id   <my id>

secret_id <my secret>

grant_type  account:read:admin

 

But getting an error status 400 bad request

{
    "reason""unsupported grant type",
    "error""unsupported_grant_type"
}
 
my question is what is the correct format for grant_type?
 
See all the scope i selected from the Zoom Admin.
 
Thanks,
-John

 


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Recordings not being converted, recordings stopping during meeting, told not enough storage space

I've had this happen multiple times in the past week where my recording stops in the middle of a meeting, or after a meeting has finished, it will not convert and I get a message saying there is not enough storage space. I store locally and I am cert... Show more

I've had this happen multiple times in the past week where my recording stops in the middle of a meeting, or after a meeting has finished, it will not convert and I get a message saying there is not enough storage space. I store locally and I am certain I have enough space. In fact, I recently moved several recording files to backup drive. I have tried manually double clicking on the unconverted files and continue to get the same message stating there is not enough disk space.


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Particpants could not join a meeting from the lobby in a zoom event

Hi there, 

 

I ran a zoom event this morning and my participants made it to the lobby but they could not enter the event. The 3 speakers managed to get in but none of the participants could join. 

 

Did I do something wrong in the setup

 

thanks

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Device type

This is such a great idea. But it is very difficult to navigate. Using your phone, you can't act as host, so you have to register for your own event and then it doesn't show you how many tickets you've sold or who is attending your event. It has a ci... Show more

This is such a great idea.  But it is very difficult to navigate.  Using your phone, you can't act as host, so you have to register for your own event and then it doesn't show you how many tickets you've sold or who is attending your event.  It has a circular verification where you have to continually log in and then it asks you to log in again.  

 

I'm using a secondary email to host the event that is specific to the event and then zoom sends me into a circular verification process and I end up resetting my passcode over and over again.


I wish I had just sent out a zoom link under my regular account.  

 

 


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