Hello all, 

I'm setting up my first event in 'Zoom Events'. I can see in Communications / Emails how to edit the templates for many emails, but not the one a delegate receives when starting the process of registering via email (not with a Zoom account). I asked Zoom support via chat but they couldn't solve it and said they would raise a ticket!

Main issue for me is that the current style has white text on a white background, so I'm having to change them all. Second question - is it possible to apply a global change to the style of all email templates? This was what I thought might happen when I saw 'Global styling' but seemingly not as it only updates the single email template I'm in.

Any tips gratefully received - many thanks, Chris

I have a Zoom One Pro with the Soom Events add-on. I am hosting a paid event next month and I am currently selling tickets for it. In the past, when someone bought a ticket they could purchase more than one, and at checkout enter each attendee's name and email address. However, with this new event, when someone goes to buy a ticket they cannot change the quantity. Each person can only buy one ticket. I have a company that wants to buy tickets for all of their employees but it won't let them buy more than 1 per transaction. They want to register everyone and only have one credit card charge. How can I allow one person to buy multiple tickets in one transaction for my Zoom Event?

It was pointed out to me by a client a day ago that Direct Join Links have a limitation not specified in the article here:

Inviting speakers with a Direct Join Link

The limitation is as follows: you can only create one Direct Join link per recipient email address at a time. If you have a speaker who needs Direct Join links for more than one session, you cannot generate the link for the second session without first deleting (and therefore deactivating) the existing Direct Join link. 

I have a vague memory of testing this before, with the ability to send more than one Direct Join link per email address at the same time. Does anyone else have any memory of doing this before, or of running into this limitation before recently?  I’m trying to determine if there has been a change, or if it has been this way since Direct Join links were created (possibly January 2022). 

Hi All, I'm setting up exhibitor profiles for a conference in Zoom Events. We are not using the expo function; we will just have the profiles with all the business details and downloadable docs, etc. When setting up the Exhibitor profile (Event Content tab> Exhibitors) there's an option to add in 'Links & Social Media' - Twitter handles etc. However, once saved these website, Facebook, LinkedIn details etc. do not show in the Exhibitor's profile in the lobby. Where are they displayed? Does anyone have a workaround to get them to appear on their profile, please?

I can't hear others, but they can hear me. I have the same problem with Teams. Everything was working great before, but all of a sudden the audio issue started. I have already checked for my audio settings, privacy, cleaned cookies, etc. What else can I try?

All...

Using Apple Keynote for iOS to present to a Zoom session from an iPad.

I want the other participants to see only my Keynote presentation slides & me (in the lower right corner).

I.e., I don't want other participants to see my presenter's notes, but I want them on my screen.

I've found two ways to accomplish this on Zoom if I'm using Keynote on macOS, but (as noted) I'm using Keynote for iOS on an iPad.

Any ideas what I need to do?

Thank you.