Hi,

I'm trying to work out or find a workflow with end user screenshots that depict the user journey from entering your event hub, clicking on an event registering and purchasing a ticket through to entering the lobby, joining the session and doing a post survey.  What I want to see is how when I configure the hub and events and change various settings how it changes/impacts what the user sees and experiences.

My natural logic tells me that when I click on the event, I can see what the event is about, who is speaking, what ticket options there are with pricing and then click on a ticket which will then allow me to register and pay.  However it does not appear to "flow" and Look like this.  

Hallo zusammen,

bei unseren Zoom Events sind die Speaker häufig im Chat als reguläre Teilnehmer aufgetaucht, obwohl ihre E-Mail-Adresse korrekt unter "Sprecher" hinterlegt waren. Woran könnte das liegen und wie lässt sich dieses Problem vermeiden?

Die "Sprecher" sollten eigentlich als Sprecher gekennzeichnet sein, hatten jedoch die gleichen Rechte wie normale Teilnehmer. Gibt es Einstellungen, die angepasst werden müssen?

Vielen Dank vorab für Eure Unterstützung und hilfreiche Tipps.

Beste Grüße

When we schedule a zoom event in our hub and people register, we do not receive any sort of notification. We have the little box checked in our notification settings to receive an email and a zoom notification (in the zoom events hub notification center) when changes are made to the event. Yet, we do not receive any sort of notification. I have had a ticket open for 2.5 weeks with Zoom support, but get no where with their service team. It's frightening that we pay a lot of money and cannot get answers. Any advice on how to receive an email notification when someone registers for an event would be helpful. 

Are the maps available on the web version if you are in-person mode?  I see them in the app, but not in the web version.  It would be nice for attendees to be able to see the maps if they join on their computer before the event but download the app.  Any suggestions?

I would like to know if its possible to draw a report on a question I asked when people had to register. I asked " would you like to be informed on furture events" the registerion report that I draw does give me the answer but the format is terrible, its a CVS format which makes it impossible to sort. 

Hello, 

We have dozens of people who are registering for an online meeting who have somehow bypassed one of the required custom questions. 

When we generate a report, it shows 'No response', which isn't one of the answer choices. 

My colleague and I both have tried registering and it will not let us confirm and register without answering this question. 

Does anyone know what's happening and how to quickly fix it?