I have tested this in two different zoom events from two separate accounts. When requiring registration for things like job title and organization (and also custom questions) the report exports with thee fields listed at N/A. This information is super important to my organization and after having registered over 200 people for our most recent event, to not be able to have this info is a huge loss. 

We tried this on a Zoom session with a single event with email registration and in a different account with a Zoom Event with email registration options. Both had the required check boxes turned on for Job title and Organization. 

Any other solutions?

Hi

I'm downloading an Attendee report for a recent webinar and there is data missing from certain fields

Fields such as Country, State, Job Title and two custom question fields aren't pulling through the data through.

What do I need to do to populate those fields? 

Hi everyone,

I was reviewing a cloud recording and needed to trim a section of it. However, when I clicked on the "Trim" button after selecting the portion to keep, I received an error message stating that "You have exceeded the rate limit (5 times during 12 hours) for trim this recording. Please try again later."

But I am in an urgent situation. Can anyone suggest any other methods for me to trim the recording on Zoom?

Thank you in advance for any guidance! 

Hi. Lately zoom automatically includes sub-titles in the webinar recording. Since my language is not available of course what it shows is not usable. I have tried general settings as adviced both for my general zoom profile and also tried inside the zoom webinar (when I am present) but then the menu option to disable is not available. 

Right now I cannot use the recording which is a big problem. 

What can be commented is that I am re-using an previous zoom webinar invitation and just changing the date of the webinar (to avoid to change the zoom link in all my emails for customers). Could this be what is causing the issue? 

Thanks and so greatful for any ideas that could help me.

Best regards, 

We held a webinar and we want to make the recording available to our attendees plus a handful of people who could not get to attend it. So if we change the settings and allow sharing of video with people who have the recording link, in this case if people share the recording link with someone else along with passcode, even that person gets an access. What can we do to prevent this?

I am just getting started with zoom events and I am trying to set up a webinar. I want people to have to register in advance, but it looks like people have to authenticate themselves with zoom (either via a one-time passcode sent via email or having an account with zoom) before they can register. Is there a way to turn that off? 

We ran a small Zoom Event with about 60 staff before we run it with a larger number of attendees.

We set the background centrally.

The issue was that the background worked fine for some speakers, but for other speakers we had issues like face disappearing, face having a blue hue, etc.

Our default video meeting software for work meetings is Microsoft Teams.