Zoom AI Companion
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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Setting for muting and turning off camera when Zoom AI starts

Hi all,I have 2 users in the same Zoom group reporting 2 different things then they turn on Zoom AI. User 1They turn on Zoom AI and everyone in the meeting is automatically muted and has their camera turned off until they agree to the recording via a... Show more

Hi all,

I have 2 users in the same Zoom group reporting 2 different things then they turn on Zoom AI.

 

User 1

They turn on Zoom AI and everyone in the meeting is automatically muted and has their camera turned off until they agree to the recording via a prompt that shows on their screen.

 

User 2

Performs the same action and the meeting continues with no one being muted or having their camera turned off.

I thought it was the setting under 

Recording notifications - Zoom clients

But I change it to 'guest only' with the same result.  Anyone have an idea?


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By
Newcomer
This thread is read-only

enable AI Companion for Docs and Whiteboard

I can't figure out how to enable AI Companion for Docs and Whiteboard. I follow the instructions on the site I just can't find such a menu in my Account Settings. How can I fix this? 

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Resolved! Pronouns in Zoom AI Companion Meeting Summary

The Zoom AI Companion is using incorrect pronouns in the meeting summary. Please update the logic used for determining pronouns to either use the pronouns provided by the user within their Zoom account and/or always use gender neutral pronouns.

reply-icon Latest Reply - 

Is there a Zoom tool for AI notes or transcription in breakout rooms.

Does anyone have recommendations for a note-taking app for breakout rooms within a Zoom meeting? I am meeting host and moderator but I can't be in all the breakout rooms to take notes. Is there a tool or extension that can be used within Zoom to do t... Show more

Does anyone have recommendations for a note-taking app for breakout rooms within a Zoom meeting? I am meeting host and moderator but I can't be in all the breakout rooms to take notes. Is there a tool or extension that can be used within Zoom to do this?

 

Thanks!


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By
Newcomer
This thread is read-only
reply-icon Latest Reply - 

Jump Into June with Zoom-tastic Events 🎉

Get ready to explore, connect, and elevate your Zoom experience this June! We’ve lined up an exciting series of events designed to help you stay ahead, boost your productivity, and make the most of your Zoom tools. From discovering new features to ge... Show more

Get ready to explore, connect, and elevate your Zoom experience this June! We’ve lined up an exciting series of events designed to help you stay ahead, boost your productivity, and make the most of your Zoom tools. From discovering new features to getting expert guidance, there's something for everyone this month.

Here’s what’s happening:

📅 June 4: Zoom Workplace (Meetings + Productivity) Open Office
Want to turn routine meetings into high-impact collaborations? Join us to learn pro tips, discover new features, and explore smarter workflows with Zoom Workplace.

📅 June 5: What’s New at Zoom? 
Be among the first to explore our latest updates! We’ll walk through new features, improvements, and how they can streamline your day.

📅 June 11: Zoom Phone Open Office
Take your communications to the next level! Learn how to optimize Zoom Phone with expert tips for seamless call handling and efficient workflows.

 

📅 June 12: Zoom Contact Center Insights – June Optimization Deep Dive
Dive into powerful features and strategies to help you get the most from your Zoom Contact Center setup.

📅 June 18: Zoom AI Companion Open Office
See how Zoom AI Companion can help you work smarter — not harder. Join us for a live Q&A and discover ways AI can support your day-to-day.

📅 June 25: Zoom Contact Center Open Office
Explore best practices, key features, and customer engagement strategies to maximize impact with Zoom Contact Center.

📅 June 25: From Implementation to Impact: Campus Insights on Zoom AI Companion
Hear firsthand from two education customers about how they adopted Zoom AI Companion, tackled real challenges, and delivered real results.

 

Don't miss your chance to learn, grow, and lead with Zoom this June. We’re excited to see you there!

 


💡Interested in other webinars, live product trainings or on demand content? Visit the Customer Success Hub to learn more.

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By
Zoom Employee
This thread is read-only

AI Companion not starting automatically for Hubspot calls

Most of my calls are booked through Hubspot which is integrated with Zoom, and I have the AI Companion set to generate summaries automatically on all of my calls. This has been working just fine since the AI companion launched, however all of a sudde... Show more

Most of my calls are booked through Hubspot which is integrated with Zoom, and I have the AI Companion set to generate summaries automatically on all of my calls. This has been working just fine since the AI companion launched, however all of a sudden last week any calls that I had in Zoom that had been booked/created via Hubspot stopped having the AI companion start automatically. I have to manually start the companion for those calls. Calls that I create/start directly in Zoom have the companion start automatically. Is this happening to anyone else?


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Zoom AI companion sharing

In our administration account I setup a meeting to automatically turn on AI companion and distribute the summaries to "All meeting invitees including those outside of our organization". The invitees included "@yahoo" and "@gmail" invitees. Upon compl... Show more

In our administration account I setup a meeting to automatically turn on AI companion and distribute the summaries to "All meeting invitees including those outside of our organization".  The invitees included "@yahoo" and "@gmail" invitees.  Upon completion of the meeting, the summary shows in the meeting summaries list in Zoom for the administrator as complete (I can see the summary).  However, none of the attendees on the call got an email (e.g. gmail) summary sent to them.  All of them are using free Zoom accoun

 

Are summaries only sent to paid Zoom accounts?


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reply-icon Latest Reply - 

Summaries are automatically being deleted

My meeting summaries are automatically being deleted immediately after the meeting and are inaccessible. My transcript list shows that there is a transcript logged but I can't click on it and the download button is greyed out. Please advise on how to... Show more

My meeting summaries are automatically being deleted immediately after the meeting and are inaccessible.  My transcript list shows that there is a transcript logged but I can't click on it and the download button is greyed out.  Please advise on how to fix this issue.  I need the summaries and transcripts from every meetings to be saved and I need to access the past ones.

 


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By
Newcomer
This thread is read-only
reply-icon Latest Reply - 

Resolved! Link Zapier to AI Summary

Hello everyone, Do you know if there is a way to link the AI summary to Zaiper?Right now the best solution is to add the email summary to it, it's not clean but we can at least add the body of text, for notes and the next steps. Do any other options ... Show more

Hello everyone, 

Do you know if there is a way to link the AI summary to Zaiper?

Right now the best solution is to add the email summary to it, it's not clean but we can at least add the body of text, for notes and the next steps. 

Do any other options come to mind? Maybe with the webhook? Would that require beta App extensions or APIs?


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By
Newcomer
This thread is read-only
reply-icon Latest Reply - 

Zoom AI Companion - issues

Hello! I am super satisfied with work of an AI Companion BUT, only if it works... I just had several situation with AI Companion just didn't work even if I have him turned on manually and I have an option to automatically be turned on on every meetin... Show more

Hello! I am super satisfied with work of an AI Companion BUT, only if it works... I just had several situation with AI Companion just didn't work even if I have him turned on manually and I have an option to automatically be turned on on every meeting. Please advise me when this issue will be solved because I am working with my clients and I NEED to have the summaries to bring them value.

 

Right now I am considering to change the meeting software to Google Meet (because for me it's free) and buy an external notetaker.

 

HELP! 🙂


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