Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Resolved! Downloading Smart Recording content

Greetings fellows Zoomies!Not sure if this has been discussed before but the AI Companion Smart recordings are a game changer for staff tasked with creating minutes from meetings as well as students and faculty conducting research interviews on Zoom.... Show more

Greetings fellows Zoomies!

Not sure if this has been discussed before but the AI Companion Smart recordings are a game changer for staff tasked with creating minutes from meetings as well as students and faculty conducting research interviews on Zoom.  The Smart recording content, however, is not one of the components that can be downloaded from the cloud recording like the video and the transcript.  Is Zoom going to add that functionality?

Thanks,

Ken


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AI

I hate the AI Fireflies or whatever they are called. My clients don't like the intrusive nature of the AI addition. How do I get rid of it? There is no customer support to call, and the chatbot approach does not work. Please email me some simple dire... Show more

I hate the AI Fireflies or whatever they are called. My clients don't like the intrusive nature of the AI addition. How do I get rid of it? There is no customer support to call, and the chatbot approach does not work. 

 

Please email me some simple directions on how to get rid of it, and when you have an update, don't include it in the update. 

 

***********


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Otter AI question

I'm trying to help a user that has turned off otter AI in both zoom.us and otter.ai and she's still connected to it and it's still sending emails out.  Does anybody know of a setting I'm missing?

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Audiosettings

Hi,I mainly use the Zoom meetings for my sports lessons. This means I talk and give advices and the music is playing and also important for my students. I don`t find the right audio settings for this composion. My voice is heard clearly but the music... Show more

Hi,

I mainly use the Zoom meetings for my sports lessons. This means I talk and give advices and the music is playing and also important for my students. I don`t find the right audio settings for this composion. 

My voice is heard clearly but the music is very silent or even not hearable. Has someone an idea how I can put the audio settings to solve this problem?

I am really sad about this problem so thank you very much in advance if you can help me


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Summary AI Question

I have the AI companion turned on in my settings. I want to receive a summary after I record in Zoom. When I finish a recording I'm provided an "audio transcription" but not the summary. When I don't record in Zoom it sends me a summary of the conver... Show more

I have the AI companion turned on in my settings.  I want to receive a summary after I record in Zoom.  When I finish a recording I'm provided an "audio transcription" but not the summary.  When I don't record in Zoom it sends me a summary of the conversation.

 

Does any know how to have a summary of the recordings?  Is that possible to do versus the audio transcription?


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Zoom AI Companion - Supported Countries List

From https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058013 it was mentioned that "Use of Meeting Summary with AI Companion is not available in all countries.". Does this pertain to the regional/country support or it pertains to th... Show more

From https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058013 it was mentioned that "Use of Meeting Summary with AI Companion is not available in all countries.". Does this pertain to the regional/country support or it pertains to the supported languages as you mentioned? If the former, is there an official list of supported countries (or non-supported countries)?


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Assistance Needed to Activate AI Companion Features on Zoom Pro Account

Dear all,I hope you are doing well. I am writing to ask how to activate the Smart Recording and Meeting Summary features with AI Companion on my Zoom Pro account. These features, which include recording highlights, summaries, smart chapters, next ste... Show more

Dear all,

I hope you are doing well. I am writing to ask how to activate the Smart Recording and Meeting Summary features with AI Companion on my Zoom Pro account. These features, which include recording highlights, summaries, smart chapters, next steps, a meeting coach, and post-meeting summaries, would greatly enhance my ability to manage and review meetings effectively. How could you convert the audio recorded to text and make it a summary?

I have already watched tutorials on YouTube, such as those available at this link, and am eager to try these features on my Zoom Pro account. However, I noticed that the admin currently locks these features. Please guide me on unlocking and enabling these features so I can start using them.

Thank you for your support and assistance.

Best regards,


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How can i turn on AI companion for just a few users?

I want to test the AI companion before deploying it to the whole company. How can I enable it for just a few users?

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AI Companion as meeting participant

I joined a meeting where I wasn't the host. I clicked the AI companion button, and selected for the meeting summary. I requested permission and I believe the host granted it. Where do I find the meeting summary?

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Meeting summary in the wrong language

Just got off a meeting and received the AI summary... in Japanese when we were all speaking English. I have no idea how to change it to English or why it was in Japanese in the first place. How to ensure the summary stays in English?(all participants... Show more

Just got off a meeting and received the AI summary... in Japanese when we were all speaking English. I have no idea how to change it to English or why it was in Japanese in the first place. How to ensure the summary stays in English?

(all participants are in Japan, but ironically it's an English conversation club)


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