Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

zoom transcripts

I downloaded a meeting transcript and it is difficult to read because of the time stamps. Every few seconds there is a new line and a new time code. I want to read it without the time codes. is it possible to download the transcript without the timec... Show more

I downloaded a meeting transcript and it is difficult to read because of the time stamps. Every few seconds there is a new line and a new time code. I want to read it without the time codes. is it possible to download the transcript without the timecodes? (like you can other tools like Otter, fellow, etc.?)


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Read AI Summaries carefully and take time and care to edit

I’ve done this twice now, mostly as a test.It seems if there is a main presenter, or if an “MC” introduces each presenter, then the AI Summary can correctly identify who is talking. But if it’s an ‘open’ group having a discussion, then AI seems to fe... Show more

I’ve done this twice now, mostly as a test.

It seems if there is a main presenter, or if an “MC” introduces each presenter, then the AI Summary can correctly identify who is talking.  But if it’s an ‘open’ group having a discussion, then AI seems to feel that the meeting host is talking unless another person is specifically named.  This was the biggest thing that needed to be edited.

In the second call where it was a social gathering, the AI summary often mixed up who was talking, or assigned a comment to the wrong person.  Yet even here, with no moderator stepping in, it caught a surprisingly large amount of the conversation, even putting things into ‘next steps’.  It summarizes a lot, but groups that under headings.  

I would like to see Zoom give a “thumbs sideways” feedback option — this meeting was neither thumbs up nor thumbs down.

The biggest ‘beware’ is that someone will take and run with the summary without carefully checking it — something that is only possible for someone who was in the actual Zoom meeting.  That’s because the summary sounds so ‘certain’ about what is it reporting.  

Overall, this is quite amazing, and I can see it being potentially very useful.


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Is it possible to tweak the AI for Meeting Summaries?

As a long-time devotee of note-taking, I'm loving the AI Meeting Summaries feature, but the AI could be doing a much better job at writing. If it were a truly chat-based AI, I'd be able to simply tell it what to change, and hopefully it would learn f... Show more

As a long-time devotee of note-taking, I'm loving the AI Meeting Summaries feature, but the AI could be doing a much better job at writing. If it were a truly chat-based AI, I'd be able to simply tell it what to change, and hopefully it would learn from my preferences for future session – but I'm not seeing that capability. (Can Zoom confirm this?) Are there any hidden settings to tweak the AI's note-taking skills? A few pet peeves:

  • Names are shown as last-name followed by a non-grammatical comma. Better guideline would be first+last name on first mention, first name only on subsequent mentions IF only one user has that first name – and lose the superfluous comma.
  • Most calls include some pre-agenda social chatter that really doesn't need to be summarized for the record. Is the AI smart enough to understand what constitutes social chatter and stop summarizing it?
  • Action Items are usually pretty good.
  • The AI could learn from Strunk & White on crafting concise sentences. While generally grammatically correct, there are plenty of opportunities to cut words and overall length – boosting readability.
  • The AI uses a lot of passive voice and fancy verb tense constructions when a simpler tense would do. We do attendees a favor when we summarize their colloquial language use in the form of clear, declarative sentences.
  • I suspect the AI seeks to fill a certain target length and number of subheads, even on calls that don't contain a lot of substantive content. I've got a lot of meetings to support, so conciseness counts. (See prior reference to Strunk & White.) 

Is there a do-it-yourself way to address this kind of thing in settings, or in dialog with the AI?


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Resolved! Timestamp options in AI transcripts?

The AI generated transcripts of recordings put timestamps in the middle of sentences, and overall there are far too many timestamps.  Is there a way to turn off the timestamp generation for the .vtt auto generated transcript?

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AI Meeting Summary icon doesn't appear

I can't get AI Meeting Summary to work with my Zoom meetings. The Meeting Summary and/or AI Companion icon never appears.Our license is for Zoom Workplace Business and I have confirmed that AI Companion is included in this license. I have triedturnin... Show more

I can't get AI Meeting Summary to work with my Zoom meetings. The Meeting Summary and/or AI Companion icon never appears.

Our license is for Zoom Workplace Business and I have confirmed that AI Companion is included in this license. 

 

I have tried

  • turning on and off Meeting Summary automatically in settings. 
  • I have tried this with Scheduled meetings and with impromptu meetings
  • While creating a scheduled meeting, under the options section, I do not have a Meeting Summary option
  • I have tried turning on every AI Companion option available
  • I have tried creating completely new meetings after every change to test. 
  • All my tests are in the most up to date Zoom Workplace app (version 6.2.3)

Any help is greatly appreciated. 

 

Thank you,

Cody 


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Resolved! Introducing Zoom AI Companion!

Have you heard the news? Zoom just announced the release of Zoom AI Companion, your new AI assistant ✨ Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration... Show more

Have you heard the news? 

 

Zoom just announced the release of Zoom AI Companion, your new AI assistant 

 

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration 🤝💙

 

 

To learn more about Zoom AI Companion, please check out the following resources:

 

Are you excited yet?!

 

Please share in the replies how you will be using AI Companion 👇🏽


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By
Community Moderator | Employee
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Resolved! Zoom meeting summary retention policy

How long does Zoom store a meeting summary? I'm using the Zoom Meetings REST API endpoint to fetch the meeting summary of a meeting instance. It'll be helpful to know what's the retention policy for the same. The endpoint I'm using is - GET `/meeting... Show more

How long does Zoom store a meeting summary?

 

I'm using the Zoom Meetings REST API endpoint to fetch the meeting summary of a meeting instance. It'll be helpful to know what's the retention policy for the same.

 

The endpoint I'm using is - GET `/meetings/{meetingId}/meeting_summary`


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ミーティング要約

管理者設定で、AIコンパニオン有効にし、ミーティング要約を有効にしています。

しかし、Zoomのアカウントページ「ミーティング要約」に要約がまとまるときと、「レコーディングと文字起こし」で各動画にアクセスして短い要約になる場合、2通りがありました。

 

なぜ、保存先が異なるのか、また、できればすべて「ミーティング要約」にまとめてほしいのですが、どのような設定が必要になるか、アドバイスを頂きたいです。

 

Zoomは常に最新版にしています。

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Help! Ai companion glitch

My zoom is now narrating EVERYTHING from starting video, stopping video, people joining zoom etc. I checked the accessibility options in zoom and screen reader is turned off, I think it is the ai companion.. I cannot access settings for that but it's... Show more

My zoom is now narrating EVERYTHING from starting video, stopping video, people joining zoom etc.  I checked the accessibility options in zoom and screen reader is turned off, I think it is the ai companion.. I cannot access settings for that but it's really disruptive to the call.  Can anyone figure out how to fix this?


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