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Celebrate with us2024-10-02 03:23 PM
I can't get AI Meeting Summary to work with my Zoom meetings. The Meeting Summary and/or AI Companion icon never appears.
Our license is for Zoom Workplace Business and I have confirmed that AI Companion is included in this license.
I have tried
Any help is greatly appreciated.
Thank you,
Cody
2024-10-02 04:46 PM - edited 2024-10-02 04:50 PM
Hello @fcadminJHC,
Welcome to the Zoom Community! We're glad to have you here.
Unfortunately, Zoom Business is not included in the prerequisite for AI Summary.
The prerequisites for enabling and disabling Zoom Meeting Summary are:
Note: Using the AI Companion Meeting Summary feature requires being a Licensed user on these account types.
You may read more in this article.
2024-10-02 05:41 PM
Thank you for the quick response. I have an image that I can't upload. It shows that I do have the AI Companion as part of my current business plan. Can you please let me know what the AI Companion can be used for with my Zoom Workplace Business license?
2024-10-11 11:00 AM
Hello @fcadminJHC,
I'm sorry for the late response.
What you previously had was access to some AI Companion features such as for Zoom Team Chat Compose on an interim basis. Since you have already upgraded your account you should be able to have the full Zoom AI Companion features.
You may read more in this article.