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I am hosting a conference and recording it. At the same time, I select the "hide self-view" option, so I don't see my video, but other users can see me. However, my video is missing in the recording. How can I hide my video from myself during the conference, but make sure it is visible to others and in the recording?

Everytime our team uses Zoom whiteboard the pastors disappear when you hit the space bar, back space or shift. Its users as well as creators. People with Zoom accounts and without. Everyone. It’s happened now in 3 different classes, rendering the white board useless. We can’t write text or post its they all disappear when creating any space between words. Using the most recent update of zoom. Others are probably various, it’s going it to everyone. Please help,

The "Upcoming Meetings" date range filter has a 90-day limit and that changing the End Date incorrectly forces the Start Date to match it, making it impossible to view a full year (2026).   This makes it very difficult to do long-term meeting planning.  Is there away that the date range filter can be done away with?

I use Zoom to connect with long distant grandchildren.  We also like to play games using the game room concept of several sites such as,  https://buddyboardgames.com/ and https://playingcards.io/ .  We play these games in a separate window while in our Zoom session.  I believe the structure is similar to Kooht, which Zoom has recently added as an extension but I have not personally tried it.  I use the whiteboard to do joint drawing with one my grandsons.  We can also play games like  Tic Tac Toe and hangman.  Incorporating some of the game rooms we currently use in separate windows into Zoom would make it even better.  While Zoom is focused on supporting organizations, it is also great for staying connected with grandkids and other long distant friends and  family members.&nbsp

I’m trying to use “My Notes” to save the transcripts of my meetings with clients.  It is saving the transcript but, when I try to export it, only the title goes, not the transcript.  I am able to export the summary, though, with no problem.  Can anyone help?  I’ve followed all the steps I can find on the internet to resolve this issue but, nothing is working. Thank you in advance!

When I try to export “My Notes” from a meeting, it lets me export the “summary” with no problems, but when I try to export the “transcript”, it only exports the title of the meeting without the transcript.I’ve tried all the solutions google has found for me but none of them worked.  I’m hoping someone can help me.Thank you.

I was able to change the size of the text in the chat window and subtitles but I don't see a way to increase the size of the transcription text during a Zoom meeting.  Is there a way to do that from within Zoom?

I use Zoom for my broadcasts, but several of my students are reporting that they can't rejoin the broadcast unless I end it and start a new one. I've tested it and I'm sure they're not logged in on other devices.It's probably a problem with Zoom not recognizing when students leave the webinar.Is anyone else facing the same problem?

Good day! I have been online with support for three days and GROK AI and read through Community suggestions. Online support finally said something is wrong with my ACCOUNT. How do I get that issues fixed. I have uploaded pictures to support and have an open case. I have had to use a different meeting platform because I can't SHARE my screen. I have another meeting TUES with 43 people and need to get this working!! Please help! Zoom support hasn't gotten back to me. I don't want to have to spend more money on another platform. All suggestions are welcome!! Thank you!🙂Linda 

Hi there! I have a user that it is not being able to watch the video from her webcam (Logitech C920 Pro HD Webcam). The funny thing is that Google Meet works fine with the same webcam. Even, the Microsoft Camara app (MS Windows 11 Pro version) works just fine. As a workaround, I´ve uninstall the Zoom Workplace program and reinstall it and still can not work the camera (only shows a green screen, while the video it is ON). Even, I connect another web cam (Logitech C525 Portable HD Webcam) and neither of them work in “Zoom Workplace” program (version 7.xx). I will appreciate any help given so I can make it work. Should I look at any particular version of Zoom Workplace to be installed. Thanks for your attention! Horacio S.G. 

I am the administrator for our account. I can no longer find where to enable Polls/Quizzes under Settings > Meeting on the portal. This Help page does not apply to what I see: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064628 . It states the path under “Account”, Step 4, is this: Account Management > Account Settings > Meetings > Meetings (Basic) > Meeting Polls/Quizzes. However, “Meetings (Basic)” and the “Polls/Quizzes” toggle are not there. I see the AI symbol all over the place, but it is no help. Other things on the portal have changed too, and it seems certain areas need updating. For example, the following page still refers to Windows 10 (not 11): h

I’m trying to save an Excel sheet in My Docs, but when I do, it saves as ‘Sheet 1’ instead of the name I gave it. How can I change the file name so it saves correctly?

if you create a Shared Space and choose one of the default channels you have created (where every member of the organization is in the default channel) to add the members, does the Shared Space get updated each time a new employee is added to the default channel?

THIS IS RELATED TO TRYING TO LOG IN.Under zoom.com and zoom.us I do not see LOG IN anywhere and it's been frustrating to have to keep clicking on anything and everything to finally get to my dashboard! Sheesh. Has (1) anyone else had this issue and (2) why is it so hard to reach someone in customer service to get them to fix it? Anyone know if there's a live chat somewhere to be able to connect with them? Weird thing is a few months ago "Log In" was always there when I went to either of the two main websites that I noted above. Now it's gone.

I have a MacBook Pro and Chrome browser that I am using for a live music recital.  I struggle with knowing exactly how to set up the meeting with the correct audio settings for the Listener/Viewer.  Do I determine the correct audio settings when I create the meeting or when I actually begin the meeting?  I did this before and something wasn’t right but couldn’t determine what exactly was wrong. Grateful for some guidelines.Ed 

We had an issue last year with one our mobile numbers being spoofed, we had to discard the number eventually as hundreds of people were being called and then calling us back (there were no calls made from us)Now this past week, 2 of our numbers have started receiving calls from people returning calls we haven’t made. We don’t seem to have support for our Zoom Phone service (other than ai chat).Anyone know what we can do? We’ve only ever had this issue since moving to Zoom. Many thanks

After downloading the Zoom Workspace on my Acer laptop, I no longer have the Virtual background, filters and touch up appearance options in the video settings. I have the Zoom Workplace Pro plan.  Any help is appreciated. I have not been able to get any help from Zoom support. Thank you, Sharon  

Hi. For Zoom webinar, we set a 1-week reminder for attendees and panelists. A panelist received the reminder email, but the email did not note that they were a panelist. Also, the Join link/URL in the email is slightly different than the link/URL in the “Invite Panelists” section of the “Invitations” setting.Is there a different setting that needs to be changed so panelists receive the correct email reminder, noting that they are a panelist? Or do we need to let the panelists know that they should ignore the reminder, and that we will send the “panelist” invite manually?Thank you. 

We have a Zoom Room syncing with a Google shared resource calendar. We are interested in the functionality described in this article. “schedule a meeting in a Zoom Room by inviting the room to the meeting”. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064322 When a Zoom event is created in the Zoom software, it will sync with the calendar and display on the room controller, all good.  Whereas, events created by inviting the Google Calendar resource to a meeting, do not. Does this functionality work as described?

Hi Zoom Support Community,I am writing for help with an issue regarding an AI notetaker named "Alfred" that automatically joins every Zoom meeting I attend. I am using a free personal Zoom account on a Mac with all system and Chrome updates installed. This bot appears whether I use the Zoom desktop application or the web browser. I cannot find "Alfred" listed as an installed app on my laptop or within my Zoom account settings. Currently, the bot can only be removed if I am the meeting host. In meetings where I am a participant and the host is also unable to remove it, the bot remains in the session. I have been unable to find any information online regarding this specific tool or how to disable it. Could you please help me identify why this is happening and provide instructions on how to permanently prevent this bot from joining my meetings? Thank you!!

Hi everyone 👋I try do display several “Featured sponsors” on the lobby homepage.I can only see PLATINUM Sponsor in the setting list.I cant see GOLD and SILVER sponsors although the documentation mentions “The Edit featured sponsors panel will appear containing a list of your sponsors categorized by tier.”https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058086Thanks for helping  

 I was using phone for audio for desktop zoom. I could listen. Everything worked fine until the host unmuted me, then the audio icon changed, and I could not interact with the host.This is using desktop zoom for Debian, 7.0.0.1666 This problem has happened multiple times.One time, I was able to establish a working system by hanging up the phone and reconnecting.Another time, this method did not succeed, forcing me to move to Android app.