Products

How do you download one or multiple AI generated Meeting Summaries and/or transcripts to your PC? i.e. If I want to archive all of my meetiing notes on Confluence, and later create a summary of all Meetings w John Doe, I need them all in one folder together.   How do I download the docs?

Is there anyway to setup recurring SimuLive inside of webinar plus? I know it works for traditional webinars and meetings but don’t see the option anymore inside of webinar plus. Thanks!

Has anyone been able to actually reach a human for support? The virtual agent gave me a ‘supervisor’ which sounds like a fake title given out and then that person gave me an email that bounces back email. I can see why they are loosing customers.

Why not support the virtual background on my device ( samsung tab s9 fe)

I’m interested in the realistic avatars option for zoom meetings but there is literally zero demos of this online.  https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059415I’m unable to test it myself with my current hardware not meeting the minimum requirement but they also don’t list the type zoom account needed to support it.  does anyone know what account level is required?

I just logged into try and schedule some meetings and the whole interface has been changed.  I go to click on meetings and it gives me the option to "host" or "join" a meeting....  Sigh.....  Where the heck did they move the dashboard when you used to log into your account and it launched right then and there.  Now it's filled with all sorts of garbage promoting more services to buy that don't interest me and clutter up my screen. And, where do you request support to chat with a support agent?  I'm not interested in their stupid AI bots. I don't understand why they have to make things harder.

When I try to install current version of Zoom I get the attached two errors: 1st error 

I decided to give it a try this afternoon, the new Zoom Meeting Transcript option, to try and capture more of the feeling of the meeting rather than just my own take on it.  My intent had been to have the transcript and compare it with some of the things that I had typed for the Therapeutic Counselling session.  I have reviewed it as a single entity but then looked for how to download this transcript, in case I needed to put on a USB flash drive for Court.  This is where things became a little unstuck.I could not find, anywhere I looked, the link, button, ability to download this “Safe” document.  I could save it but only into my Zoom Documents or Notes.  This doesn’t work for the UK GDPR for keeping Client Notes in one place where they can be kept secure.  All documents are saved to a secure USB Flash Drive and then locked away in a safe.  I can not safely say that the documents can be saved as securely on a cloud.I await the community responses.

I would wish to extend my trial period for webinar to have an experience at least with one event. How do i send a request?Chat zoom virtual assistant was not helpful.Thanks in advance

Hi there i need zoom calling in us and Canada for 2 to 5 users 

Hi everyone, I’ve been using Zoom to stay connected with friends while gaming, but I’ve been running into an issue where my audio randomly cuts out during longer sessions. It usually starts fine, but after a while, either my mic stops working or I can’t hear others clearly.I’m using a USB headset on Windows 11, and it works fine outside of Zoom, so I’m not sure what’s causing the issue. Could this be related to Zoom settings, background apps, or something with audio drivers? Has anyone else experienced this while gaming and found a fix?

Hello Community,One of our enterprise premier users has encountered an issue with generating Zoom logs for their two recent meetings that took place on April 14th. In the provided Screenshot, the user has two meetings. But she cannot generate reports using the icons on the right side. I as an administration have tried to generate the reports for her as well, but the Report icon is greyed out for these and all other meetings for our tenet.Please can I have assistance with troubleshooting this issue?Sincerely,Terrence NarayanBCNU IT Support Technician

Hi all. I recorded a meeting and then tried to save it Locally instead of the iCloud and I lost the recording after trying to allow my computer to communicate with Zoom...any ideas if I can still get my recording or is it lost forever?!?! UGH!"recordings and storage" 

I setup a livestream in advance,When I connected the livestreaming app to this advanced recording, I also saw my previous recording it did for me a few days ago be deleted !!!When I stopped this livestream, which was seen ok on Youtube, the live stream was deleted when the recording ended.Please make sure you have a cloud recording, or local recording for backup as when things are deleted by youtube, they CAN NOT BE RECOVERRED.All the best to you allJohnYes, Even Zoom Community Super Champions have problems some times!!!  

I’m writing as a paid Zoom customer and long-time power user to report a regression in window management behavior on Windows that is impacting daily use.Recent Zoom desktop versions appear to have removed or obscured global controls related to window priority and “always on top” behavior. As a result, fullscreen meetings intermittently fail to properly assert z-order, causing the Windows taskbar to appear behind or overlay applications even after exiting Zoom fullscreen. This behavior did not occur in earlier versions.Key issues:No discoverable global setting to control “always on top” or meeting window priority In-meeting controls are inconsistent or unavailable depending on window state Fullscreen behavior does not reliably request exclusive fullscreen from the OS Existing documentation no longer matches the current UIThis feels like a regression rather than a feature change. Clear, global window management options

Hello Zoom Community,   I am not a paid customer. Apparently, I can not get technical support if I am not a paid customer. However, I need video recording and transcript for the meeting that was hosted by someone else (I was participant and not an organizer). What are my options to get in touch with Tech Support for this request?   Appreciate your help in advance.

HelloSo i was wondering, if there is a online french meeting for kids of the age 10-18 or something.And meaning by that, i mean like where you can learn the language French.if there is would you introduce me to that :)

Could use some help. Lord knows the Zoom bot can’t answer tech questions!It would seem Windows (11 Pro) strips DSCP tags from packets. This results in traffic not getting priority like it should for zoom phone, or zoom video. Are others out there seeing this ? Have you instead, opted to manually set the Zoom Phone port range in the Admin panel? Do you suggest this?App Control using the router is NOT an option. That is a subscription service far beyond budgets (it would cost us an entire FT position to try to pay for that for our sites). Small agency, non-profit.  Would love to hear suggestions as this is driving me nuts. Tried so many things to give these packets priority to then discover through Wire Shark the tags were missing entirely. For some further background - this is a mixture of smaller sites. At the most, one location may have 40 people if everyone was on a call at the same moment (highly unlikely, that’s everyone in the bu

Whenever I open the Zoom app, it is not signed in. I then click on "youve previously signed in as ***********", which opens a browser window. I sign in.  It then pops another Chrome window. Zoom never signs in. This loop is inescapable. Help? 

If an individual uses a Zoom link to register to attend a session on Zoom. Does the individual use the same link to access the scheduled session that he used to register? Or will he receive a separate Zoom link for the session itself? 

ik heb een link gekregen na betaling van een cursus. Als ik wil inloggen, krijg ik de melding.Account is niet betaald. (2.015) Hoe kan dit? 

Ho bisogno di aiuto, la mia scuola di formazione il 13 Febbraio ha avviato una riunione durata dalle 8e30 ale 13 in cui ad un certo punto mi hanno fatto host, ho avviato la registrazione e al termina quanho ho salvato mi è uscito che appena il file sarebbe stato pronto mi sarebbe arrivata la mail. il problema è che questa mail non è mai arrivata e che contattando l’assistenza e avevo un account base dovrebbe salvare nel computer perchè non posso accedere al workplace di zoom, ma nei miei documenti e nella cartella zoom non c’è. QUALCUNO PUO’ AIUTARMI? è una registrazione molto importante!

This red dot from the Zoom dock icon needs to go. It entirely bypasses the system preferences, even if you disable badges and notifications the red dot persists as long as you have unread Team Chats.This is entirely unnecessary and horrible UX design.  

How do I remove the participants' name from the video box? I don't name the person's name to show within the recording. I didn't change any settings online, but this started happening after I downloaded an updated Zoom version several days ago. Thank you.

I’m trying to use “My Notes” to save the transcripts of my meetings with clients.  It is saving the transcript but, when I try to export it, only the title goes, not the transcript.  I am able to export the summary, though, with no problem.  Can anyone help?  I’ve followed all the steps I can find on the internet to resolve this issue but, nothing is working. Thank you in advance!