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Since some time, it often happens that audio plays up for me in meetings. The voices of other participants sound like in slow motion. Impossible to decipher what they say. My Zoom app is up to date as is my Mac OS on my MacBook Pro (Tahoe 26.3, M2 chip and 24 GB of RAM). On previous occasions a restart of Zoom has fixed it but not recently. Shutting down other software to a minimum didn’t help either, nor did a complete reboot.What can be the problem?

I use Zoom AI all the time. I was showing a new employee this feature and opened our just completed meeting summary to show it to her. It was complete and detailed. She was impressed. I went back later today to access it and it says "A summary was not generated due to insufficient transcript.". WTW?

I have a new iPadAir6, iPadOS version 18.3.2. When music is played during a Zoom meeting its starts out loud and clear for 3-4  seconds, then the volume goes way down and the quality is poor. The sound fluctuates for the duration of the music. Voice seems just fine. I have several iPads and iPhones, this does not happen on any of the other devices, only on the iPadAir6. I have learned that others who have the same version, iPadAir6 have the same problem. It seems there is a problem running the Zoom client on iPadAir6. Is Zoom support aware of this issue? Has anyone at Zoom looked into it?

zoomミーティング中、延長したときクラウドへ録画していると整理したと通知が来て、ミーティングが停止される。回避方法はあるか

アンケートをセットした疑似ライブで、ライブ用の動画に修正を入れたので選択しなおしたら、アンケートが消えていました。これは仕様でしょうか？バグでしょうか？ 運営上も負荷が増えるし表示されないと顧客からクレームに繋がったので、バグなら直して欲しいです。

Greetings all!I experienced a strange phenomenon while running Production Studio.  It happened twice, in separate sessions.  I thought it was weird, and just “me”, but now I’ve had a client’s host report experiencing the same thing.I can’t fully reproduce the circumstance, but the full-screen Production Studio window “refreshed” and only showed a few of the elements on screen -- I think it was Preview, Program, and Source boxes, and none of the menu structure was present:   No minimize, maximize, or close buttons in the upper right, and much of the periphery around the Preview, Program, and Source windows was missing.  Both times I immediately took a screen shot… but in the screen shot the window elements were fully populated!!So far I’m not creating a support ticket, because… well, what is there to report?  “It’s weird, stuff was missing, see the screen shot, which doesn’t show anything missing”.I’m hoping if more people are experiencing this can report

Version 6.6.6 and then updated to 6.7.5. I am not able to get closed captioning to work for the meetings I start.  I have used the Meetings/Advanced settings on the Host login and it shows Closed Captioning under the  Accessibility tab.  I can even change the font and placement.  I have also enabled closed captioning under the settings.  Despite this - Closed captioning does not show up on my zoom screen or any other members screen during the meeting. Most of our members join the meeting using a meeting ID, they are not logged in.  As the Host, I am logged in.  I also looked on my screen and the screen of another meeting member for the CC symbol on the control line - it is not there. I did look under “More” and it wasn’t there.  We had a member try clicking on the green shield on the upper line of the zoom screen, the one next to the time.  It shows the meeting information, but there is nothing about closed captioning.  We would like to be able to offer closed captioning to people w

I receive error codes twice when trying to login.Upon opening Zoom on my Windows 11 Home system, I get the following error message on the right of the screen:Error code    xxxxxxxx-0x01-000A-0000-00-0A-07 Then, upon entering my valid login name, I receive the error code “-1”Web resources have directed me to disable Windows Defender Smartscreen, but this is not helping.I’d appreciate any help

We are using the Debian distribution of Zoom, and until the last update, Zoom remembered to keep us logged in. It also defaulted to connecting by computer audio, and to the external webcam we want to use. Also, it remembered not to join with video. Now, none of those things happen. Every single time we exit Zoom, we have to re-log in, and then we have to re-specify which webcam, tell it to join with computer audio and not to join with video. Every time. Even with the "keep me logged in" box checked and "always join with computer audio" checked. And when I go into Settings and tell it not to mirror my video, and to "turn off my video when joining meetings," all these things Zoom remembered before. Now, none of them are remembered, and I have to repeat the settings every. single. time. I am seeing others with this problem in the community. No one seems to have been given a solution that actually works.&nbs

I have not used zoom in years. I received an invite for a zoom meeting from a perspective client, from their gmail account, no meeting id number. The meeting link takes me to “zoom.dynamikskills.com/ko”.  This seems suspicious.  Should I be leery?

I am experiencing the same issue. The Meeting Tab is completely missing in the updated Zoom app. This entire functionality has disappeared, and it is extremely frustrating.@Zoom – Please address and fix this issue immediately. Without access to the Meeting Tab, I am unable to view or manage my saved meetings, which makes the app practically unusable for me.Kindly treat this as a priority and restore the missing functionality as soon as possible.

Hello everybody After updating the Zoom client, my mouse has been busy, and not only one computer has this problem, but many computers have. How can I fix this error?

I’m able to connect my Apple iCloud calendar successfully, including generating and using an app-specific password. The connection completes without errors, and I can select and deselect the specific calendars that should be checked for conflicts.The problem is that the Scheduler does not appear to actually sync the underlying events. Most existing events on those selected calendars are not showing up as busy blocks. As a result, those times are presented as available for booking, even though they are already occupied on my calendar.I’ve also tried disconnecting and reconnecting the calendar to rule out a stale connection. The behavior is the same after reconnecting.From what I can tell, it picks up one existing meeting (I have one tomorrow that appears), but nothing beyond that. Events later in the week and beyond are ignored.

I’m hosting a webinar that is limited to approved participants. I’ve set the webinar to manual approval, uploaded a CSV of approved participants, and unclicked “Send invitation after importing” so they won’t receive any message. I will then include the webinar registration link to that same group in a separate email I’m sending so that if they register for the event, they’re pre-approved. However, I don’t see a way to tell which of the uploaded invitees has manually registered. The entire list is under “Approved” when I look at Manage Attendees, and when I download the CSV of attendees it just lists everyone together as approved registrants, whether or not they’ve manually registered for the event. Is there any way to see who actually clicked through and completed the registration link? Or, once I upload a list, can I only see the entire list of pre-approved participants, whether or not they’ve manually registered?

We conducted a meeting and the next day was sent an email from webinartv.us that our "webinar video" was available on their website. We did not agree to this and it seems that they had a fake person register and then recorded our meeting to be posted on their website. The only person that was on the registration that was not engaging and stayed on even when the meeting was over was named Jordan Spencer and had an email ending in lightconnect.space Alerting zoom about this and others.

Windows 10 Pro vers 22H2 Systembuild 19045.6937, Zoom Version 6.7.5 I am working with Brewakout Rooms since three years - normally no problems.Two days ago there were a lot of troubles:The setting was, that everyone is automatically send to a Breakout Room, but most of the participants had to activly click a button that came up and asked if they want to join the Breakout Room, if they didn’t they were sent to the room but wasn’t really there (they were shown as participant of that room but all the other people in the room couldn’t see this person). There was no green point in front of the name, only white with a black circle aroundand after some time they left the Meeting and went for the Waiting room It took very long until everyone was sent to a BR Some people even were thrown out of the Meeting into the Waiting Room Some could easily be sent to one of the rooms again, for other it wasn’t possible but in another room it w

Hello! I really need help from real people. When I record a video call to the cloud, the quality is very poor. But when I record it to my computer, the recording is good. I have the Professional plan. Is there any way to improve cloud recording?

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;When I'm in a meeting, it often happens that there is one user that I can't hear but others can. It is only that user that I can't hear; everyone else can hear me, but I can't hear them.  In addition, I don't pick up anything played by a musical instrument--even if a user has 'original sound' toggled. Again, everyone else can hear them. I've messed with the playback settings I found in 'audio' but nothing seems to make a difference. Does anyone have any ideas?

[新しい会議]、[参加]ボタン、または[画面の共有]ボタンを押すと、グレー表示され、続行されません。また、[設定]をクリックしても何も表示されません。Windows 11のクリーンインストールを行い、ZoomWorkplaceを再インストールした後でも、状況は同じです。これを修正する方法はありますか?

There is some setting that has started to automatically generate a Zoom link any time I create an event in Outlook that has at least one additional person. The problem with this is that several of my meetings are in-person and so I need to delete the link every single time. How do I change the settings so that auto-creation of Zoom links is NOT the default behavior in Outlook? 

We are seeing this issue occurring across multiple user devices within our environment. Reinstalling Zoom does not resolve the problem, and even when setting up a completely new machine, the issue still presents itself immediately upon installation.At this time, there appears to be no available documentation from Zoom that addresses this behavior or provides any known resolution. Given that all affected machines are operating under the same environment configuration, we are currently at a standstill in determining the most effective next steps.Across multiple users and multiple machines within our environment, the Zoom Desktop application crashes immediately after the Windows Explorer file dialog opens when attempting to download files from Zoom Team Chat.This issue is fully reproducible and occurs consistently.Detailed BehaviorA user clicks Download on any file sent via Zoom Team Chat. Windows Explorer launches to select o

Is there a way to mark Zoom SMS (not team chats) as unread? Our company uses SMS all the time for customer service, and it would be nice to not lose track of messages. This seems to be a feature that most phone services offer these days. 

We're using Zoom in our school, and we use multiple accounts. Every single account can be used by multiple teachers, thus each time a teacher is using an account and at the same time an OTP is sent by email, we're required to forward the emails to every teacher to ensure the current user will receive the OTP.Therefore teachers are flooded by emails, accounts often locked or blacklisted (no OTP sent). Congratulation to the the manager who invented this system which is a complete failure. We're quitting zoom, and saving money

Hi,  While in a zoom meeting on my macbook, when i try to mute/unmute myself using airpods call control (press once by default) it doesn't work and give me a message "Can't control mic with Airpod Pro" . Why is that? Is it a bug?  The same functionality works when i join zoom from iPhone or iPad, so how we can make it work on macs also? Please help this is really very useful for productivity when zoom window is buried somewhere (it could be in different desktop or under so many windows) and i need to unmute quickly  ThanksAiman