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For one of our groups in Contact Center, we need to collect information from our callers and then have that information sent to an Inbox so it can be listened to by the team. What we’re planning is that when the callers hit the flow, they will be presented with a question → answer the question; and then the system will repeat this for as many questions as there are. When all questions have been recorded, all of these answers should then be forwarded to an Inbox where the interaction can be reviewed.This is the configuration that we’re trying to get to work but we’re having some issues getting the CollectInput widget to capture responses from the callers. And we do have “Voice input” enabled.This is the basic flow but not sure if this will get us what we want:Question 1 (Send Media widget) → Collect verbal response to question 1 (Collect Input widget)Question 2 (Send Media widget) → Collect verbal response to question 2 (Collect Input widget)Thank y

I am planning to interview a professional who founded and runs an online tutoring company. The interview will last at least 15 minutes, and my goal is to better understand what their role looks like day to day, as well as how creativity and creative problem-solving play a role in building and running their business.I want this interview to feel like a natural conversation that encourages storytelling, real examples, and thoughtful reflection rather than short or yes/no answers. I am especially interested in how they approach challenges, adapt to students’ needs, and make decisions when there is no obvious solution.Can you help me generate 3–5 open-ended interview questions that explore: What their role is and what that looks like in practice How creativity shows up in their daily work How creative problem-solving is used in online education How they handle challenges or obstacles in t

Dear Zoom Product Team,I am writing to express my surprise regarding the absence of Arabic from the list of supported languages in the Zoom interface, especially considering the platform’s global leadership in communication.The Comparison: Why Arabic MattersAccording to current global statistics, the Arabic language is spoken by over 450 million people worldwide. It is one of the six official languages of the United Nations.When looking at the current language selection menu (as shown in the attached image), Zoom supports several languages with significantly smaller speaker bases, such as: Swedish (~10 million speakers) Dutch (~25 million speakers) Polish (~40 million speakers) The number of Arabic speakers is nearly double the combined total of several

I have none checked for background and it's still blue. I've deleted the app from all of my devices and it is still showing up.  Any help is appreciated 

Hi there,I am hoping that someone can help me. I would like to know if Zoom can translate from Arabic into English in real-time? Any assistance would be greatly appreciated.Regards

DISCUSSION ABOUT SOFTWARE TESTING

I record often and since just this week, my RECORD button is no longer where it used to be. It used to be between SUMMARY and REACTIONS in the lower bar in the zoom meeting window. I've looked for ways to add it back, but have had no luck. Any help? 

I need to edit titles on meeting summaries to be able to identify the discussion easily. The meeting summary edit function only opens edit for the meeting content. I've changed titles on meeting recordings but the highlight and replace doesn't work in meeting summary.Is this active but done a different way? 

I schedule meetings through Zoom Pro regularly. For about two to three months now, I have not had breakout rooms available in my Zoom app (using Windows 11).I've tried contacting the support team who confirmed that everything in my account was set up correctly, but couldn't help me with the missing breakout rooms. Unfortunately, I cannot upload images as of yet. Things I have tried so far (all with the desired effect):go through all the settings in my profile for breakout rooms, checked several times whether breakout rooms were available (and Zoom support has confirmed that it is set-up correctly in my account)uninstalling and reinstalling Zoom to make sure I have the latest version availabletried hosting meetings both on Windows and iOStried making another person to the host in my meeting, but he did not have breakout rooms available then eithertried starting meetings directly from the

Ho un samsung tab a6 android 8.1.0 ma non mi fa installare zoom. Come posso fare?

Hi, I am currently experiencing what seems like a permissions design or technical issue with a Zoom Event. I have a few sponsors and exhibitors and each of them is permitted access to attend all the sessions. In both webinar and meeting sessions for our multi-session event, whenever these accounts join they are AUTOMATICALLY made a co-host, which creates an administrative burden to the actual meeting host to then have to remove them from that role, PLUS lots of confusion for our sponsor/exhibitor contacts who simply want to attend educational sessions NOT co-host them. Zoom chat support has left me hanging on this and I'm wondering, is this a tech issue for our event, or simply an error in design of the Zoom events program??Reading through permissions how-to's it seems that exhibitors should only be able to host their OWN sessions in the expo booth or ones that we have assigned them to specifically, but this is not what we are finding

We conducted a meeting and the next day was sent an email from webinartv.us that our "webinar video" was available on their website. We did not agree to this and it seems that they had a fake person register and then recorded our meeting to be posted on their website. The only person that was on the registration that was not engaging and stayed on even when the meeting was over was named Jordan Spencer and had an email ending in lightconnect.space Alerting zoom about this and others.

When I set up Zoom for my company I originally had Advanced Encryption turned on. After discovering that content was still encrypted with this setting turned off, and the downsides outweighed the upsides (for us), I turned it off. However, it is still not possible to edit chats in channels created before I turned the setting off. Some of these chats are the busiest and most important ones, so this limitation is a bit annoying. Is there any way to fix this?

Since I quit Zoom between meetings, every time I join a new meeting via clicking on a Zoom link in my calendar, this window pops up:I do not use this window. I do not want this window to appear simply because I joined a meeting. I close this window every single time it opens. Is there anything I can do to prevent this window from opening every time I join a meeting?

Hi, I ( from Taiwan) set up an online congress and invite a Chinese speaker ( from China) to log into the Zoom. But when he log in, his Zoom shown: your country/area cannot subscribe to the Zoom. Is anyone face this problem? I am wondering is this because the political issue? 

What is the logic behind the meeting ID or Meeting Inviter being displayed on a ZRC that has an O365 calendar integration?  Sometimes it shows as a Meeting inviter, and sometimes as the title. I would be good to understand this logic, as enabling meeting ID as the primary UX is preferred. thanks   

Currently a client asked for a way to integarte Zoom meetings/webinars into learndash (wordpress), I followed documentation and videos of the process https://www.youtube.com/watch?v=G8VXPw6qBPE, https://www.youtube.com/watch?v=G8VXPw6qBPE, both focused in the plugin https://wordpress.org/plugins/video-conferencing-with-zoom-api/, I have really never created a zoom app, until this requirement, for the ability to create meetings from the site is necessary the SDK app credentials, but after following the tutorial, it shows a war

The install instructions can be found here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063458`sudo apt install ./zoom_amd64.deb` And the result is`Unsupported file ./zoom_amd64.deb given on commandlineThank you for your help. No clue why Zoom doesn't have a 'technical support' community group.`

Hello, my friends!I have been using Zoom for a short time, but there is something that is bothering me. I use Word a lot to write texts, as I work in journalism, and every time I execute the shortcut "Ctrl + Shift + C" in Word (which is a very common shortcut in Word and one that I use frequently), the Zoom window for screen recording opens and I cannot execute the command in Word. In other words, Zoom has the same command as Word. However, even with Zoom closed, when I try to execute this command in Word, I am prevented because the computer understands that the command is for Zoom, not for Word.I would like you to help me go into Zoom settings and change this command, please, as it is greatly hindering my work!

I know that in Zoom Settings, mic input can be set to mute when joining meetings.In Zoom Settings, there is also a setting: Audio > Microphone where the Input volume can either be set to be 'Automatically adjust(ed)…', or not automatically adjusted, and manually set to any level from 0 to maximum.Being able to set the mic input level manually makes sense in certain circumstances, but when it is set to 0 (muted), during a meeting, I can unmute the mic input in the meeting interface, and I am heard in the meeting.What is happening technically when I have the mic input set to 0 in settings, and unmute the mic in the interface? My hunch is the mic level is changed to automatic level control automatically; if it is passing audio, it is no longer set to 0 (mute). On the flip side, if the mic input level is *manually* set to something greater than 0, but muted in the interface, I suspect that when the mic is unmuted in the interface, it adopts the manually set level

I'm looking for a complete list of extensions in our company zoom account regardless of what the extensions are used for. I've looked at phone numbers in number management, users, auto-receptionists, etc. and I can't find this extension anywhere. Where can I view a list of all our extensions in one place? Thanks

This is what I received:https://us05web.zoom.us/j/85673701458?pwd=rOhXaqh656BuxKvb6Em0F1RCJGrE9D.1

Got this message from a user this afternoon. He's a VP and was extremely unhappy that his Teams meeting was being overheard by a caller. "I was on a Teams Call and a call came into ADS and the call was transferred to me. I didn’t even know it; my phone never Rang! So I didn’t accept or Decline!! Very Strange. Alan has already looked at my Zoom settings and is asking Zoom for help…" Any thoughts? My executive team is freaking out

Hi Everyone, Posting here to see if anyone is running into the same issues. I recently implemented Zoom Phone to replace Gong’s native dialer “Gong Connect”. There are many reasons we decided to go with Zoom Phone but in general it was because it was labeled as the only “plug and play” integration with Gong and its calling configurations/ capabilities are much more powerful than Gong’s native dialer. The issue I am running into is when Zoom Phone is turned on in Gong Engage and a call is made, there is field for reps to add call notes. This seems like a core feature for any calling platform. Has anyone run into the same issues? If so, how did you solve for it?Any feedback is welcome! Thanks.

I had a reoccuring meeting set up with a specific Meeting ID.  The time frame ended and now I'm looking to set up more reoccuring meetings with the same specific meeting id.  I tried setting up reoccuring meetings, but they seem to issue me a new meeeting id.  How can i use my orginal meeting id?