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Hi guys,Feel free to connect with me on Linkedin: https://www.linkedin.com/in/webervieira/And in my company page too: https://www.linkedin.com/company/fixerptecnologia/Thank you so much.

Hello,We are experiencing a strange issue during large university courses delivered through Zoom.We have approximately 600 students distributed across 10 separate Zoom meetings. Until recently, clicking a meeting link would normally launch the Zoom Workplace desktop application.Now, approximately 50% of participants are being redirected to the Zoom Web App instead of the desktop client, even though they have the desktop application installed.The meetings are restricted to authenticated institutional users.What is particularly confusing is that the affected students do not appear to receive the option to launch the desktop client, and once they join through the browser, some of them do not even see the “Start Video” button. It is not merely disabled, it is completely absent.However, if the same users access the Zoom Web App directly outside of the meeting join flow, camera permissions appear to work normally and video controls are available.This makes us suspect that the issue may be re

I just installed zoom on a new windows laptop. I now cannot see the shared screen from someone else. (I do know how to share screens. This is not the problem. I have been using Zoom since it started.) Any thoughts on what is wrong?

I have been receiving meeting summaries successfully. However, I just had a meeting over an hour where that is missing, and I'm certain Meeting Summary was on. In fact, I received a 2 minute summary where someone either entered the room  early or late, activating the Summary. Can I retrieve the correct summary?

With the new version of Zoom, two dialog boxes appear.  I discovered that one of them displays “Share”. When I use “Share”, my Gallery dialog box moves to my small laptop display, instead of staying on my large monitor.  How do I keep my Gallery dialog box on my large monitor?

In each zoom meeting I host, where I meet with two other people, they cannot hear my voice (and my voice only) stops for about 10 seconds.  My clients’ sound is not affected at all.  They can tell me they cannot hear me.  Video is fine.  Nothing is freezing up.  It is always for just about 10 seconds and then comes back like it did not happen.  It only happens once in each meeting.  It is never at the exact same time.  It is always when I am talking.  Never when they are.  I am on my iphone for these meetings. I do have a new iphone as of June.  BUT this did not happen the first couple of months I had the new iphone.  It appears to have started only after an iphone update.  

Hi There,I have recently Integrated  salesforce with Zoom Contact Center through Zoom For Lightning App.I have established Oubound calls  and I am able to get the Summary of the call, But I am not able to see that summary on the Session History Object Record.Please correct me if I am wrong, the Summary should be populated on Session History record. 

In the past, the “Background” appeared as a separate Dialog Box.  Now it covers the “Chat” comments.  How do I have the “Background” appear as a separate Dialog Box?

Hello Zoom Community,We are currently using Zoom on a Hikvision interactive display in our meeting rooms. The setup includes two cameras: Integrated camera: Built into the Hikvision interactive display. External camera: Installed above the meeting room table. Both cameras are functional. However, during an active Zoom meeting, we are unable to find an option to switch between them.We would appreciate clarification on the following: Does Zoom support switching between multiple cameras during an active meeting on Hikvision interactive displays? If this functionality is supported, how can we enable or configure it? Are there any limitations related to the Android operating system, Hikvision hardware, or Zoom application version? Is there an alternative method or recommended solution to allow switching between the integrated and external cameras without leaving the meeting? Any guidance or official documentation regarding this functionality would be greatly appreciated.Thank you fo

Hello,How can I disable the notification "Not hearing anything? Turn up volume"?This notification started appearing after I updated Zoom for Windows to version 5.16.10 and appears when the computer's volume is equal to or less than 10%.I couldn't find the option to disable this alert in the Accessibility menu.

provide simultaneous interpretation for in-person conferences using Zoom's language interpretation feature. At each venue, I need to send the speaker's audio directly from the PA system or wireless microphone receiver to an iPad connected to Zoom, so that Zoom receives a clean audio feed instead of picking up ambient room noise through the iPad's built-in microphone.I've used an original IK Multimedia iRig connected to the sound system's headphone output, and this setup used to work. Recently, however, Zoom has been picking up the iPad's internal microphone instead of the external audio.I also have a Behringer UCA222 USB audio interface and an XLR-to-RCA cable. The iPad may have either a Lightning or USB-C connector, depending on the venue.My questions: What is the simplest, most reliable way to feed the PA system's audio directly into Zoom on an iPad? Does Zoom on iPad reliably recognize USB audio interfaces such as the Behringer UCA222? Would it be better to connect directly to t

Hi Zoom Community,I’m an admin on a Zoom account and I’m trying to add our custom, account-level Zoom Marketplace Team Chat app to a Zoom Team Chat channel.Account / client info:Account type: Basic (free) Zoom desktop client: 7.2.2 on macOSWhat works:The app is installed at the account level and works in 1:1 DMs. The app is set as Admin-managed. The app has the required Team Chat/chatbot permissions/scopes.What doesn’t work:In any Team Chat channel (including a brand-new internal channel), the channel’s Integrations tab shows: “No apps” There is no “Add Apps” or “Manage Apps” button. If I try to add the app via the @ mention / plus flow, I get this error: “Failed to add apps. Please try again later.”Additional notes:This doesn’t seem specific to our custom app—no apps appear available to add to channels at all.Questions:What account-level admin setting controls whether channel apps/integrations are available in Team Chat? Is there any plan limitation for Basic/free accounts that would

Hi everyone, Has something changed on Zoom within the last few days?I used to open Zoom and was able to see my meeting on the left of the opening page with the "copy invitation on the right"That has now disappeared ?Thank you all for any guidance you an give, Marcy 

I need to keep track of the amount of time that attendees are on a meeting.  This is easy when they sign on at the beginning of the meeting and off at the end of the meeting.   However, it becomes more complicated if someone gets logged off for one reason or another (eg poor internet service, computer crash) and I can have difficulty knowing the amount of time an individual attended the meeting.  Is there a way to identify users that can keep track of this?

While on meeting it suddenly gets stuck, disconnects and says preparing meeting and shows cannot connect to network with error code 104103. But my network is fine as i tested with other websites and apps which works fine. Issue is only with zoom meetings. I tried to uninstall and reinstall, clear cache and cookies and data. Nothing worked. 

Suite à une mauvaise manipulation sur l’application pour telephone j’ai raccourci une video d’enregistrement de reunion, je n’arrive pas à la restaurer dans sa version d’origine

Good dayI am an Owner in a Zoom Pro account. When I go to Personal-Settings-Meetings,there are settings that are "Locked by Admin" which I cannot toggle on/off (greyed out) such as Meeting Passcode & Personal Meeting ID Passcode. I thought as Owner I had all the privileges of Admin & more. How can I get to toggle those settings (see attachment)

Just logged in and with the new interface I can only see Meetings. The webinars section has completely disappeared. I have a webinar scheduled next week and don’t have access to the link or any of the information anymore?

This was fun to get to know! The team at Zoom made Contact Centre configuration available via MCP as part of their latest release, which means, the ability to update aspects of the CC setup via Claude.If you are a Zoom house & an Anthropic Claude house then this has the potential to make your administration more conversational & more accessible. And as a partner, it means we can be more efficient & effective too.#zoom has been quick to say that no new capabilities outside of the API stack are available at this time & that initial release is fairly limited. But you can certainly see the potential here.Check out the #youtube video to enjoy this week's #apieceofCX 

Hi there, how can I create a QR code in Zoom for a Webinar? Thanks a lot.

I was editing my recurring meetings this morning. I hit save from my phone. When I went on my laptop to send a reminder to all of the registrants, every meeting I've hosted has disappeared, both from PREVIOUS and SCHEDULED. I pay for my account yet I've discovered that Live Chat isn't an option. I have a meeting this evening. Does anyone have a solution?Otherwise, I have to begin again and schedule new meetings.

In a recent update to the Linux client whenever I'm in a Zoom meeting and the meeting window is in focus and I switch to another virtual desktop the meeting window is minimized to a small window in the upper right and follows me to the new virtual desktop. How can I stop this?

I am trying to attend a Zoom meeting using my web browser, Librewolf.  This web browser is very similar to Firefox.  So, whatever troubleshooting steps are available for Firefox should work here.I am able to join the meeting and see the other person in the meeting.But, after a few seconds, I get this messageSomething went wrong. Please close your browser try again.When I tried again, the same thing happened.

how do i watch the recording of the overview session on the Honeywell Canadian Pension Plan Wind-Up that was held on May 28 and June 11? 

I have a user who is not receiving emails that are normally sent to a Meeting Host after their meeting ends, which are the Meeting Assets email for a Meeting Summary, and the Cloud Recording email for a Cloud Recording.  They used to receive these emails, but they recently stopped.I receive these emails, and so does everybody else.  As far as I can tell, this user’s settings are exactly identical to anyone else who is successfully receiving these emails.  I also asked our Systems team to review the user’s O365 account to see if there are any emails from no-reply@zoom.us, or any other source, that are being hung up or sent to a hidden folder due to some Outlook Rule, or anything like that, and after thorough review, they found nothing.  The funny thing is, the user is receiving the “Your meeting attendees are waiting...” emails from no-reply@zoom.us, but they are not receiving any others.  I also tried sharing one of my Meeting Summaries with them, which for anyone else would send them