Clips

We’ve run into a limitation with Clips and Zoom Video Management. Currently, it is not possible to hide the transcript panel without also disabling closed captions.We have an instructor who would like captions to remain available for accessibility reasons but does not want students to have access to the full transcript. Their concern is that transcripts can be easily copied and pasted into AI tools to generate summaries, allowing students to bypass engagement with the video content.Zoom recently introduced an option to hide transcripts within embedded videos, which is a step in the right direction. However, the embed still includes a direct link to the clips page, where the transcript remains accessible. As a result, students can still view and copy the transcript despite it being hidden in the embedded player.Has anyone found a workaround for providing captions while preventing access to the full transcript?Rob Keys

Hello I had a zoom video - i trimmed but trimmed the wrong portion of the video - how do i get the original back?

I wanted to trim the last three minutes of a Zoom cloud recording. I thought I was supposed to mark the part of the recording to “Trim”, instead I only have remaining those 3 minutes that I didn’t want. I looked for guidance and could only find advice that I was supposed to return to the video and click on “restore”  there is no such option. I have now lost the entire recording except for the part i don’t want! How do i get it back?

   I run customer research interviews over Zoom and process transcripts programmatically (via Claude/AI tools). After each  interview, I extract key quotes with exact timestamps and want to save short clips of those moments as permanent Zoom Clips to  share with stakeholders in Notion.  The current manual friction:  The Watch Highlights feature auto-selects moments I didn't choose. To create clips from my own extracted quotes, I have to: open  the recording, deselect all of Zoom's auto-highlighted moments, then manually hunt for and select each of my timestamps. This  is the most tedious step in an otherwise automated workflow.  What I investigated:  - The Zoom Clips REST API (/clips) only supports uploading video files — there's no endpoint to create a clip from an existing cloud recording by specifying a time range  - Watch Highlights has no API surface at all — it can't be controlled or pre-seeded programmatically  What I'd need to automate this:  1. POST /recordings/{meetingId}/cli

Is there a way to edit how a link looks when shared?  It currently looks like a zoom meeting link to be in a zoom link.  

Hi   Are Zoom Clips recordings using the same cloud recording storage space, just like ordinary recordings from meetings and webinars? That is eg. 5GB available for Pro licenses is shared between all stored recording types? Or maybe it's currently using some additional, unlicensed space?   I'm curious since it's not precisely mentioned anywhere.   Cheers Lukasz

I recorded my meeting to my laptop and it converted.  However. during the playback the video does not play in conjunction with the audio.  For example:I was showing a basketball clip and was narrating the action but the audio did not match what was shown on the screen during the meeting. The audio stated, and here we see the ball is tipped but the video is motionless. Thanks for any suggestions.

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I have recorded a few Clips with Zoom, where can I locate the recordings on my PC? They do not appear to be in the meeting recordings.

Wondering if there is/will be pathway for Zoom Clip features to be distributed as a tool in a candidate application web portal (React, Salesforce Experience Cloud etc.) for the candidates to record response to interview questions asynchronously. 

Hello — I’m really disappointed with Zoom Clips lately. Since the most recent update (around [insert date]), none of the features seem to work as expected.I record clips, but when I share the link with clients, they get an error when trying to download or view them. We are absolutely sure the sharing settings are correct.I’ve lost multiple important clips — they simply vanished from the library, even though I never deleted them. This is very concerning.I relied on Zoom Clips for delivering training materials and client deliverables. Now I have to re-record everything or switch to another tool, which is a huge time sink.I tried contacting Zoom support, but only got boilerplate responses or referrals back to community forums. That doesn’t help when I have paying clients waiting for content.If Zoom wants people to trust Clips for professional use, these issues need to be addressed immediately. I’m asking:What backup/recovery options exist when clips disappear?Why are clips not accessible

Good afternoon! We had a webinar for 3 days in a row. I downloaded the conference recordings from the cloud. On the first and third day, the recording quality was poor, but on the second day, the recording quality was good. I need the recording quality to always be good. How can this be done?"

One recording has been stuck in a "Trimming in Progress" state. It's been like that for more than a year. Want to delete it to claim some space, but there is no option to delete it. How can I get it done? There is no option anywhere to submit a ticket or something.Thank you for any suggestions.

I am trying to gather consolidated data about clip viewing statistics; how many views, how many unique viewers, and completion rates - in a bulk format.  Is there any way to pull this data besides going into each individual clip and viewing the statistics tab? 

I've been recording zoom clips all morning to send to my clients. I finished one recording and It came up with that error and now all of my recording have disappeared. I've tried everything and even recording from the past month are all gone. How do I get them back ASAP

All my clips disappeared. When I try to contact support it says my account is Basic and for that reason I cant contact support except for reading the community, when my account is supposed to be a paid account (the last payment was 4 days ago and successful). in my main profile online it says my account is "Workplace Pro". When I try o creating a new "Clip" id doesn't save it after I record. In the clips area it just says "No Data".What is going on?? How do I get my clips back??

I have an account *******@gmail.com, where we regularly make some clips for our clients!And now they are gone! We have never placed them to Trash or Bin. In all my accounts of admin account I dont see my clips (nothing in the trash) Help please! It is urgent!

hello, I have recorded 72 clips and after editing, the sound and video doesn't match up.I am using a fairly new Mac air laptop, normally I have no issues with editing Loom clips, or editing other video content generally.I have tried playing the clips on my iPhone 16, with and without wifi, but if I try to watch the clip and select a certain point in the video eg 2mins into the playing, the sound and video don't match for the rest of the clip. I tried downloading the clip - the video and sound are not synced in the downloaded file.My clients would need to access these clips for learning purposes.I am faced with having to re-record EVERYTHING again, or change to use the app called Loom.Please help me with any suggestions. 

Would like Zoom Clips to have the option to transcribe my recording clips, not finding any information if clips will include this either now or in the future.

Hi, I've recorded a zoom clip that has a transcript which is visible from the URL. I'm able to download the clip but the download doesn't have the transcript. On my web portal, I can see the clip under "clips" but can't see it under "recordings" and i'm not able to download the transcript this way.How can I resolve downloading my transript ?

Is that true that ZOOM doesn't record if I join the meeting from iPad?Even I've heard "recording is progress" ?

I recorded a meeting and accidentally stored it in my computer. I wanted to store it in the cloud so I could share it easily (too heave for emails). How can I upload it to the Zoom cloud now? 

It's absolutely infuriating to me that when you are on the Clips tab of the Mac app, there's no obvious way to click "New Clip". Why do y'all make it so difficult to just navigate to create new content? This is so basic and annoying 😠I'm on Version: 6.3.11 (50104)

It's getting downloaded by converting audio video format.