Clips

Hi   Are Zoom Clips recordings using the same cloud recording storage space, just like ordinary recordings from meetings and webinars? That is eg. 5GB available for Pro licenses is shared between all stored recording types? Or maybe it's currently using some additional, unlicensed space?   I'm curious since it's not precisely mentioned anywhere.   Cheers Lukasz

I recorded my meeting to my laptop and it converted.  However. during the playback the video does not play in conjunction with the audio.  For example:I was showing a basketball clip and was narrating the action but the audio did not match what was shown on the screen during the meeting. The audio stated, and here we see the ball is tipped but the video is motionless. Thanks for any suggestions.

No text available

Is there a way to edit how a link looks when shared?  It currently looks like a zoom meeting link to be in a zoom link.  

كيف يمكنني التعلم  

I have recorded a few Clips with Zoom, where can I locate the recordings on my PC? They do not appear to be in the meeting recordings.

Wondering if there is/will be pathway for Zoom Clip features to be distributed as a tool in a candidate application web portal (React, Salesforce Experience Cloud etc.) for the candidates to record response to interview questions asynchronously. 

Hello — I’m really disappointed with Zoom Clips lately. Since the most recent update (around [insert date]), none of the features seem to work as expected.I record clips, but when I share the link with clients, they get an error when trying to download or view them. We are absolutely sure the sharing settings are correct.I’ve lost multiple important clips — they simply vanished from the library, even though I never deleted them. This is very concerning.I relied on Zoom Clips for delivering training materials and client deliverables. Now I have to re-record everything or switch to another tool, which is a huge time sink.I tried contacting Zoom support, but only got boilerplate responses or referrals back to community forums. That doesn’t help when I have paying clients waiting for content.If Zoom wants people to trust Clips for professional use, these issues need to be addressed immediately

Good afternoon! We had a webinar for 3 days in a row. I downloaded the conference recordings from the cloud. On the first and third day, the recording quality was poor, but on the second day, the recording quality was good. I need the recording quality to always be good. How can this be done?"

One recording has been stuck in a "Trimming in Progress" state. It's been like that for more than a year. Want to delete it to claim some space, but there is no option to delete it. How can I get it done? There is no option anywhere to submit a ticket or something.Thank you for any suggestions.

I am trying to gather consolidated data about clip viewing statistics; how many views, how many unique viewers, and completion rates - in a bulk format.  Is there any way to pull this data besides going into each individual clip and viewing the statistics tab? 

I've been recording zoom clips all morning to send to my clients. I finished one recording and It came up with that error and now all of my recording have disappeared. I've tried everything and even recording from the past month are all gone. How do I get them back ASAP

All my clips disappeared. When I try to contact support it says my account is Basic and for that reason I cant contact support except for reading the community, when my account is supposed to be a paid account (the last payment was 4 days ago and successful). in my main profile online it says my account is "Workplace Pro". When I try o creating a new "Clip" id doesn't save it after I record. In the clips area it just says "No Data".What is going on?? How do I get my clips back??

Hello I had a zoom video - i trimmed but trimmed the wrong portion of the video - how do i get the original back?

I have an account *******@gmail.com, where we regularly make some clips for our clients!And now they are gone! We have never placed them to Trash or Bin. In all my accounts of admin account I dont see my clips (nothing in the trash) Help please! It is urgent!

hello, I have recorded 72 clips and after editing, the sound and video doesn't match up.I am using a fairly new Mac air laptop, normally I have no issues with editing Loom clips, or editing other video content generally.I have tried playing the clips on my iPhone 16, with and without wifi, but if I try to watch the clip and select a certain point in the video eg 2mins into the playing, the sound and video don't match for the rest of the clip. I tried downloading the clip - the video and sound are not synced in the downloaded file.My clients would need to access these clips for learning purposes.I am faced with having to re-record EVERYTHING again, or change to use the app called Loom.Please help me with any suggestions. 

Would like Zoom Clips to have the option to transcribe my recording clips, not finding any information if clips will include this either now or in the future.

Hi, I've recorded a zoom clip that has a transcript which is visible from the URL. I'm able to download the clip but the download doesn't have the transcript. On my web portal, I can see the clip under "clips" but can't see it under "recordings" and i'm not able to download the transcript this way.How can I resolve downloading my transript ?

Is that true that ZOOM doesn't record if I join the meeting from iPad?Even I've heard "recording is progress" ?

I recorded a meeting and accidentally stored it in my computer. I wanted to store it in the cloud so I could share it easily (too heave for emails). How can I upload it to the Zoom cloud now? 

It's absolutely infuriating to me that when you are on the Clips tab of the Mac app, there's no obvious way to click "New Clip". Why do y'all make it so difficult to just navigate to create new content? This is so basic and annoying 😠I'm on Version: 6.3.11 (50104)

It's getting downloaded by converting audio video format.

Hi!I have a little problem with my zoom recordings.I recorded a podcast with a guest. but in the recording only video of me appears in it. Why did it happen and can I change anything with it.

Hi there, If I have a 'Zoom Clips Plus' plan and I find the 'Zoom Workplace Pro' plan necessary, can I just upgrade from the former to the workplace pro plan? How much will it cost? Can I only pay for the difference between the two plans?

Hi everyone! I’ve been running into a problem when using the Zoom Clips feature. Whenever I create a clip and select “Share computer audio,” the clip records the audio just fine — but I can’t hear the audio myself while I’m recording. It’s like the sound gets routed into the recording only, and not to my headphones or speakers. Has anyone else faced this? Is there a setting I’m missing, or is this just how Zoom handles audio routing for Clips? Would love any help or workarounds! Thanks in advance