Can no longer find where to enable Polls/Quizzes | Community
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April 16, 2026
Question

Can no longer find where to enable Polls/Quizzes

  • April 16, 2026
  • 0 replies
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I am the administrator for our account. I can no longer find where to enable Polls/Quizzes under Settings > Meeting on the portal. This Help page does not apply to what I see: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064628 . It states the path under “Account”, Step 4, is this: Account Management > Account Settings > Meetings > Meetings (Basic) > Meeting Polls/Quizzes. However, “Meetings (Basic)” and the “Polls/Quizzes” toggle are not there. I see the AI symbol all over the place, but it is no help. Other things on the portal have changed too, and it seems certain areas need updating. For example, the following page still refers to Windows 10 (not 11): https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065520 . What’s more, on the “Meetings” link (clicked in the left column), the “Polls/Quizzes” page says it is outdated, and redirects to the “Surveys” page, which only allows set up a poll or quiz to be set up. It seems that’s no different than what was provided on the old Polls/Quizzes page. Please advise. Thank you.