Can no longer find where to enable Polls/Quizzes | Community
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April 16, 2026
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Can no longer find where to enable Polls/Quizzes

  • April 16, 2026
  • 1 reply
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I am the administrator for our account. I can no longer find where to enable Polls/Quizzes under Settings > Meeting on the portal. This Help page does not apply to what I see: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064628 . It states the path under “Account”, Step 4, is this: Account Management > Account Settings > Meetings > Meetings (Basic) > Meeting Polls/Quizzes. However, “Meetings (Basic)” and the “Polls/Quizzes” toggle are not there. I see the AI symbol all over the place, but it is no help. Other things on the portal have changed too, and it seems certain areas need updating. For example, the following page still refers to Windows 10 (not 11): https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065520 . What’s more, on the “Meetings” link (clicked in the left column), the “Polls/Quizzes” page says it is outdated, and redirects to the “Surveys” page, which only allows set up a poll or quiz to be set up. It seems that’s no different than what was provided on the old Polls/Quizzes page. Please advise. Thank you.

    Best answer by Don.z

    Hello, ​@Retiree-1!

    I'm sorry for the late response; Zoom has moved meeting poll and quiz management into Survey Management. That’s why the previous “Polls/Quizzes” section now redirects to "Surveys." 

    Please follow these steps to enable Polls and Quizzes:

    1. Sign in to the Zoom web portal. 
    2. Go to Account Management → Survey Management.
    3. Open the Polls and Quizzes tab. 
    4. From there, you can create and manage polls/quizzes, including editing, previewing, and duplicating items using the ellipsis menu.

    You can check out this article for more information. 

    1 reply

    Don.zAnswer
    Community Manager
    May 12, 2026

    Hello, ​@Retiree-1!

    I'm sorry for the late response; Zoom has moved meeting poll and quiz management into Survey Management. That’s why the previous “Polls/Quizzes” section now redirects to "Surveys." 

    Please follow these steps to enable Polls and Quizzes:

    1. Sign in to the Zoom web portal. 
    2. Go to Account Management → Survey Management.
    3. Open the Polls and Quizzes tab. 
    4. From there, you can create and manage polls/quizzes, including editing, previewing, and duplicating items using the ellipsis menu.

    You can check out this article for more information. 

    Community Manager
    May 18, 2026

    Hello, ​@Retiree-1! It's been a while since we last heard from you, so I’ve gone ahead and marked the response as the best answer, as it addresses your question.

     

    If you still need help or have any follow-up questions, feel free to reply anytime; we’re here to help!