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Gustavo10
Newcomer
December 5, 2025
Question

Youve already joined this meeting on another device

  • December 5, 2025
  • 1 reply
  • 155 views

I use Zoom for my broadcasts, but several of my students are reporting that they can't rejoin the broadcast unless I end it and start a new one. I've tested it and I'm sure they're not logged in on other devices.

It's probably a problem with Zoom not recognizing when students leave the webinar.

Is anyone else facing the same problem?

    1 reply

    aluyun
    Community Manager
    aluyun
    Community Manager
    April 16, 2026

    Hi ​@Gustavo10,

     

    I’m sorry for the late response. If attendees (your students) are removed from a webinar, they cannot rejoin the same session unless you have enabled the setting to allow removed participants to rejoin. However, if you change this setting while the webinar is already live, it won't take effect until you stop and restart the session. This is a known behavior—so if the setting wasn't enabled before the webinar started, students won't be able to rejoin until you end and restart the broadcast with the correct setting applied.

    You may check out this link as well for more information. We’re glad to have you here!

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