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I have recorded a few Clips with Zoom, where can I locate the recordings on my PC? They do not appear to be in the meeting recordings.

Hello, I need help understanding why our meeting couldn’t be summarized due to an insufficient transcript. We've used this feature many times before, but this time it didn’t work, and I’m not sure why. Does anyone know how to contact Zoom support?

Is it possible to create a directory of our important vendor contacts for our Zoom Phone users? We recently deployed Zoom Phones, and users have requested that key vendor phone numbers be added for easy access. These contacts would include our IT support team’s direct number, building maintenance, and other frequently used vendors. I am the account admin/owner. 

As far as we can tell we have all the correct settings turned on to record transcripts, however none of our webinars have any VTT files associated with them, its only the MP4 file. How can we ensure transcripts are happening and are accessible? 

Hey folks - Even though my org's profiles allow guests to specify their preferred pronouns, the meeting summary is misgendering attendees and I have to proofread and edit the notes extensively to correct those mistakes. I think it would be hugely helpful to provide context about attendees' pronouns (assuming that isn't being done already) when generating these summaries. Thanks!

I have a one-time webinar I created in Events. It looks like it may go over the cap on our Unlimited Event Licence. Is there a way to add the Pay Per Attendee Add-On licence to my account so we can pay per attendee for any overages? Or is the only way to increase the attendee size to move up to the next size on the event's annual plan?

I'm not sure if this is the right place, but I wonder if anyone, particularly someone from Zoom, can speak to the issue of the overwhelming amount of webinar spam that's going out. It seems that some email addresses have been handed out to different marketers, and those marketers are regularly signing up people to Zoom conferences that they haven't asked for. Because of the way my system is set up, when I get a meeting request, it goes on to my calendar, and then I have to deal with it. Sometimes, I just get an email saying that the webinar is starting, and it's all junk. I've requested several times to have my name removed from the list. I don't want to be removed from all webinars because I do have to attend them as part of my work, but I'm absolutely fed up with the amount of webinar spam that I'm getting through Zoom. I think it's not just bad for the companies that are producing this spam but it's also bad for Zoom as a brand.

Is there a way to save a speaker bio in Zoom. I cant seem to find a place to store a speakers bio, and I have to recreate the bio each time I schedule a Webinar. Can anyone help?

Can you please advise how I can sync with ICal as it is not working anymore and causing much additional effort at the moment. I do not use outlook or google and want to use apple calendar. The seemless sync was one of the main reasons choosing Zoom. Could you please help? Me and my clients are really frustrated. 

Bonjour,  Je rencontre un problème lors de l'utilisation de mon micro-cravate (Dji Mic Mini) branché en USB-C sur mon Samsung Galaxy S21. Mon micro ne fonctionne pas en visio conférence (Google Meet, Microsoft Teams, Zoom). Mais, il fonctionne lorsque j'utilise l'enregistreur vocal ou la vidéo.  J'ai essayé avec un micro cravate d'une autre marque.  Je rencontre exactement le même problème.  Pouvez-vous m'apporter une solution svp ?  Merci, Bien cordialement,

We are seeing this issue occurring across multiple user devices within our environment. Reinstalling Zoom does not resolve the problem, and even when setting up a completely new machine, the issue still presents itself immediately upon installation.At this time, there appears to be no available documentation from Zoom that addresses this behavior or provides any known resolution. Given that all affected machines are operating under the same environment configuration, we are currently at a standstill in determining the most effective next steps.Across multiple users and multiple machines within our environment, the Zoom Desktop application crashes immediately after the Windows Explorer file dialog opens when attempting to download files from Zoom Team Chat.This issue is fully reproducible and occurs consistently.Detailed BehaviorA user clicks Download on any file sent via Zoom Team Chat. Windows Explorer launches to select o

Hi, I teach a class tomorrow to students and I would like to send them for a while to separated virtual classrooms so they can work by groups. I do this easily with my computer, but tomorrow I will only have my iPad. Where is the icon ? Thank you for helping  

Hello Zoom team, I would like to suggest an improvement for the Enter key behavior in Zoom chat. Adjust the Enter key behavior in Zoom Phone so it doesn't send the message immediately. I’d like the option to have pressing Ctrl + Enter create a new line instead of sending the message. Thank you for considering this feature request!

Whenever I schedule a Zoom meeting on my desktop, the email invite opens in the old version of Outlook instead of the New Outlook, which I prefer to use. I've already set the New Outlook as my default email app in my system settings, but Zoom still defaults to the old version. ICS files are set to open in New Outlook btw. Does anyone know how I can fix this so that Zoom opens email invites in the New Outlook? Any help would be appreciated!

050番号は、インターネット回線を利用するIP電話専用の番号で、導入コストを抑えられる点から多くの企業が注目しています。ただし、通話料はサービスによって異なるため、比較検討が必要です。この記事では、050番号の仕組み、料金相場、導入方法、ビジネス活用のメリット・デメリット、コスト削減のポイントを解説します。050番号の基本と仕組み050番号はVoIP技術を使い、距離に関係なく安価な通話が可能なIP電話番号です。0AB-J番号（03や06など）と異なり、設置場所に縛られず全国どこでも利用できます。0AB-J番号との違い0AB-J番号は地域に紐づき社会的信用が高いのに対し、050番号は柔軟でコスト重視の企業に適しています。クラウドPBXを利用すれば、050と03番号を併用することも可能です。費用と通話料の目安初期費用：無料～数千円程度 月額基本料：数百円～1,000円前後 通話料：固定電話宛8.8円/3分～、携帯宛17.6円/分～ 同一サービス間の通話は無料になる場合もあります。導入方法IP電話アプリ：個人利用向け。即日発行可能。 クラウドPBX：企業向け。番号の一括管理や内線機能が利用可能。 プロバイダのオプション：光回線契約時に発行可能だが利用範囲が限定的。ビジネスでのメリット通話料・基本料の削減 スマホやPCでの利用が可能 移転しても番号変更不要導入時の注意点緊急通報（110・119）が利用不可 通話品質はインターネット環境に依存 一部番号（0120、0570など）へ発信不可 信用面では固定番号に劣る場合も

I just started my own small business and set up a zoom phone number.  I am still working part-time at my former job until they can find a replacement.  My former employer also used Zoom phones.   Here is the question, I'd like to connect to both systems during the workday on one computer, so I can monitor both while working.  Is there any way to do this or is the only solution to open the different systems on different computers? Thanks for any insight.

Hello,So up to now I've been able to use a Rode Video Mic-Me USB-C external microphone on Zoom calls with no issues.  I log in via the Zoom App on a Samsung Galaxy S25 Ultra (Android).  After a hiatus over the holidays, however, when I plug this mic before/during a Zoom meeting I get a pop-up stating the video cannot be turned on and that I should check if other apps are using the camera.   The microphone works fine when recording video on the native camera app while not on a Zoom, so I know it's not Android OS or my phone causing the problem.  Also, I plugged in USB-C earbuds during a Zoom meeting with no issues, so I know its not just any USB device blocking the camera - only my Rode mic Moreover, if I start my own Zoom meeting, the camera works (I can see myself) until someone else joins, whereupon the outgoing camera completely shuts off and I receive said error msg.  While I can se

I am reporting a persistent technical issue with Zoom's Live Transcription in our research lab meetings.The Core Issue: Despite the "Speaking Language" (Source Language) being manually set to Japanese on the host's side, the AI engine consistently interprets our Professor's speech as English phonetics, outputting gibberish English instead of Japanese characters.Critical Evidence: Peer Contrast: Other participants' speech in the same meeting is correctly recognized and transcribed as Japanese. Only the Professor’s voice triggers this English override. Historical Consistency: This setup worked perfectly a few months ago. The issue appeared recently without any changes to our settings. Global Settings: All users have their interface and subtitle languages set to Japanese.

Every time I end a meeting I get an email that says, "Meeting assets for Personal Meeting Room are ready!"   It then links to the whiteboard that I had shared screen to during the meeting.  It seems there is no way to toggle these email notifications off.  Has anyone else had this issue and been able to resolve it?   (I'm on a Mac, using the Zoom application version 6.5.9.  I've already looked through all the "email notification" settings after logging into my account on a browser.)

At the end of last year, direct messages would have their own tab in the chat. I switched to running my classes in zoom because I liked that feature. Upon my return to school this year, that feature was gone. I really liked it because my direct chats get lost in the shuffle of all other messages and I am missing student chats. Is there a way to get that back or maybe a setting that I need to make for this to happen again?Thank you 

I installed the Grain Recorder on my Mac and integrated it with my Zoom account. Then, when I decided to no longer use it, I removed it from my installed apps on Zoom, AND I uninstalled it from my computer.  And yet it STILL keeps entering every Zoom meeting room I start. How do I get this thing properly disconnected from my Zoom account?  Thank you.

For one of our groups in Contact Center, we need to collect information from our callers and then have that information sent to an Inbox so it can be listened to by the team. What we’re planning is that when the callers hit the flow, they will be presented with a question → answer the question; and then the system will repeat this for as many questions as there are. When all questions have been recorded, all of these answers should then be forwarded to an Inbox where the interaction can be reviewed.This is the configuration that we’re trying to get to work but we’re having some issues getting the CollectInput widget to capture responses from the callers. And we do have “Voice input” enabled.This is the basic flow but not sure if this will get us what we want:Question 1 (Send Media widget) → Collect verbal response to question 1 (Collect Input widget)Question 2 (Send Media widget) → Collect verbal response to question 2 (Collect Input widget)Thank y

I am planning to interview a professional who founded and runs an online tutoring company. The interview will last at least 15 minutes, and my goal is to better understand what their role looks like day to day, as well as how creativity and creative problem-solving play a role in building and running their business.I want this interview to feel like a natural conversation that encourages storytelling, real examples, and thoughtful reflection rather than short or yes/no answers. I am especially interested in how they approach challenges, adapt to students’ needs, and make decisions when there is no obvious solution.Can you help me generate 3–5 open-ended interview questions that explore: What their role is and what that looks like in practice How creativity shows up in their daily work How creative problem-solving is used in online education How they handle challenges or obstacles in t