Webinars

Hi - I have been creating polls since June 2025 and every time, I add a poll as “save as webinar poll.”  Just today, that option is no longer there.  Has anyone else experienced this?  And how do I save as a webinar poll?!  Thank you!! 

Is anyone else seeing this message “This webinar has reached the maximum allowed share sound sessions” when trying to share over another person who is already sharing with sound?This seems new to 7.0.0 They only solution we found was to stop sharing sound on the shared then overtake with screen share, or have sound off on overtaking device then turn on sound once shared. It’s doable but not ideal for our workflow.

Zoomのウェビナー機能を使用して、企業説明会を実施しました。当ウェビナーではホスト以外にも複数の社員がパネリストとして登壇して企業説明会を実施しました。ホストが画面共有をしながら説明を行ったのですが、他のパネリストのカメラがONの状態になっていたにも関わらず、一般参加者の画面の方でパネリストのカメラが表示されず、ホストのカメラと画面共有されている画面のみ映っている状態となりました。画面共有をOFFにすると他のパネリストのカメラも表示されるものの、再びホストが画面共有を行うと、パネリストのカメラが表示されなくなってしまいます。こちらの原因をお伺いできますでしょうか。 

I want to run a webinar where I’m sharing my screen and have my thumbnail to the side of the screenshare for attendees. I’ve followed the instructions to have “side by side gallery” and have attendees following host’s view, but all you can see is the screenshare, not the thumbnail. Any idea how I can resolve this?  I’ve seen this info from support but it doesn’t work:“The “Live” View In Zoom Meetings, each attendee has control over their own display configuration; the Host can affect that to some extent, but ultimately the Attendee has control. You can advise your attendees to change the settings in the upper right View menu, with the side-by-side option being most often used to make the full presentation unobscured.  In Webinars, the Host has full control over the attendees’ view – though panelists (everyone “on stage,” so to speak) still have control of their own view. As the Host, go to the Panelists window down to the …

I know that Zoom uses registrant and attendee data to create registration and attendance reports for webinars. Does it use this information in any other way?

Can anyone suggest a solution to my problem please? I get no sound at all through headphones during Zoom meetings, on a Lenovo T490 laptop with Windows 10. Video audio is good, and music too, and the laptop speakers work ok. My headphones are cheap JVC ones with a lead which I plug into the audio socket on the laptop (there’s no microphone socket, so no chance of me putting it in the wrong one by mistake). Today I uninstalled and reinstalled Zoom Workspace, so it must be the latest version. I have looked through all the Audio settings, nothing seems to be incorrect (and the microphone is enabled by default). I would like to buy some new Bluetooth headphones, but I am frightened that after spending money I will still have the same problem.

First timer … searched Focus Rite, but the results padlocked on the camera function of Zoom.I have a Focus Rite Scarlet Solo device.  It takes an external Shure Microphone with the “XLR” connection and my bass guitar in the standard 1/4’ audio jack … digitizes and sends to the computer with USB.  The device works fine on Apples “Garage Band.”  It will discern for the vocal track the mic, and for the bass track, the “instrument.”  However,  when I try to use this device in a Zoom session with my bass instructor, he can hear my voice, but he can’t hear my bass guitar.  Seems to me, it’d be “all or nothing” … I DID discover yesterday, in starting my own session, I could hear my bass … but when I joined the session my instructor started … no bass.what do I need to do in Zoom to avail the bass guitar to the program so that my zoom participant can hear it?Version 6.7.7 Zoom software.  Thank you for helping a newb! 

Em meus Webinars, alguns participantes reclamam que não conseguem ver a tela compartilhada.A unica solução que consigo dar para eles que está funcionando é: Saiam da Sala e retornem, pois o pdrão é visualizar o Paletrante e a Apresentação.Em meus Webinars, alguns participantes reclamam que não conseguem ver a tela compartilhada.A unica solução que consigo dar para eles que está funcionando é: Saiam da Sala e retornem, pois o pdrão é visualizar o Paletrante e a Apresentação.

Em meus Webinars, eu sempre disparo algumas enquetes, e sempre recebo reclamação dos participantes de a enquete não aparece para eles. O que pode ser? 

I am using windows 11 and Movavi software suit which has Movavi Screen recorder. Movavi records video and audio from non zoom platforms but does not record audio (only video is visible). Suprisingly, the audio was recorded sometimes but did not record most of the time because of which I have lost many education zoom webinar audio. How to fix issue.

After a recent webinar, I went to watch the recording and noticed that the resolution isn't 1920x1080. This keeps happening. How can I fix this? I want to record my webinars exclusively in 1920x1080.

As the webinar host, I am unable to connect to the Q&A widget during the webinar.  Attendees, co-hosts and panelists are able to open the widget and enter and answer questions.  For me the widget pops up but at the top, the words connecting and disconnected keep alternating. This went on for the entire webinar.  I was absolutely blind to the questions.  It appeared that I could change the settings for the Q&A in the pop up but no luck seeing or answering questions.I am using the latest version of Zoom workplace on a Windows 11 computer.  I have deleted and reloaded the Zoom App.  Any suggestions?

I'm not sure if this is the right place, but I wonder if anyone, particularly someone from Zoom, can speak to the issue of the overwhelming amount of webinar spam that's going out. It seems that some email addresses have been handed out to different marketers, and those marketers are regularly signing up people to Zoom conferences that they haven't asked for. Because of the way my system is set up, when I get a meeting request, it goes on to my calendar, and then I have to deal with it. Sometimes, I just get an email saying that the webinar is starting, and it's all junk. I've requested several times to have my name removed from the list. I don't want to be removed from all webinars because I do have to attend them as part of my work, but I'm absolutely fed up with the amount of webinar spam that I'm getting through Zoom. I think it's not just bad for the companies that are producing this spam but it's also bad for Zoom as a brand.

Is there a way to set up a webinar in which the webinar participant will have their camera on, but mic will be off until unmuted by host?

I'm being added to webinars i didn't sign up for by people i don't know. I don't know how they got my information but i got zoom meeting confirmations and reminders for webinars that I didn't sign up for.And the organizer is obviously very shady. They use throwaway email addresses as their reply-to email adds.  It's messing up my calendar cos these webinars are automatically added to my calendar.Isn't this a privacy and personal data violation? How can I stop this?

We are hosting a zoom event and want to be able to control the zoom production studio from backstage without joining the webinar ourselves. How can we do this?  We are finding we have to start the webinar to set up production studio first which eliminates the waiting room.  Help please! 

As a long-time Zoom user, I would love to see a 'Chat Replay' or 'Simulated Chat' feature for Simulive/On-Demand events. Currently, I use WebinarJam because it displays the original chat history alongside the recording, which makes the event feel more 'live' and engaging. If Zoom added the ability to sync a pre-recorded chat transcript with a video, I would move all my events to Zoom to avoid the 'jam' issues on other platforms.

Hi every time I set a webinar to record to the cloud a local recording is also made on my computer automatically, resulting in extra GB's on my hard drive and CPU usage. I am not sure, but it seems it only happens when I check the “Automatically record webinar - to the cloud” setting when planning the webinar. Anyone els have this issue? Thanks, Siep

quiero hacer un seminario web y antes de empezar la reunión dejamos unos 5 mint en espera a que todos puedan acceder y en ese momento comparto pantalla con una slide donde pone en breve comenzaremos y a la vez pongo música, pues no me deja la opción de compartir pantalla con sonido. No sé como podemos solucionar esta incidencia.

I saw it mentioned that "users can't access simulive from a mobile browser"I haven't not made the investment into the package to test this, but does this translate to mean that:If I send an email out to 300 registered attendees for a simulive webinar, and 80% of them click on the link on a mobile device, they will not be able to access the webinar? Or will their mobile device redirect them to download the Zoom app - and if they have the zoom app installed on android or iPhone, it'll open in that. Curious because normal webinars do that, it seems so odd Simulive wouldn't function the same way.Maybe I misunderstood what the comment of not working on mobile means.

Can someone explain to me why on Tue this week when I added Panelists to my Webinar they all received Zoom email notifications of their specific link to enter webinar for practice session, yet on Wed when I added them to another webinar they checked box was not visible and the comments about sending email to Panelists was no longer visible.  Therefore the 2nd webinar, no-one received the Zoom email giving them access to the webinar early to practice?  

Attendees have been joining AI notetakers to our company webinars, and I am trying to prevent this from happening. I don't want to manual remove them during the live session. In the account settings I have blocked as domains Read.ai, Otter.ai. Do you have any recommendations? 

Can someone explain to me why on Tue this week when I added Panelists to my Webinar they all received Zoom email notifications of their specific link to enter webinar for practice session, yet on Wed when I added them to another webinar they checked box was not visible and the comments about sending email to Panelists was no longer visible.  Therefore the 2nd webinar, no-one received the Zoom email giving them access to the webinar early to practice?  

3月15日にウェビナーのライセンスが切れます。次回の開催が4月14日に予定しておりますので、更新する予定なのですが、せっかくなら4月14日の前日にライセンスを購入しようと考えております。ただ、4月14日のセミナーの告知はすぐにでも始めたいので、ウェビナーの招待リンクは今から発行します。そこで、質問です。4月14日の前日にライセンスを購入した場合、購入前に設定して告知をした招待リンクのURLは変わらない認識で問題ないでしょうか。

Is it possible to track and/or collect data (Full name, email address, location) for a webinar with livestreaming if the attendees do not have to register for the event. Meaning “no registration required”. Any advice is appreciated.