Webinars

(I see discussions on this topic, but all are 3 years or more old)  (My org has a “Workplace PRO” account.) We are looking at hosting webinars with participants in China - large cities with generally adequate internet access.  I have read the advice in a Zoom support document to “opt in” to using the China datacenter.  Is this still a thing?  When navigating to the list of datacenters, there is no choice for “China”.  In 2026, to register and attend a webinar, would a participant in China need to download the Zoom.cn version of the individual app - and be required to enter a valid China phone number?thanks 

Summary On Linux, Zoom Workplace 7.2.0 and 7.2.1 cannot join webinars from a link. The client launches and receives the zoommtg:// URL, but no webinar window ever opens. It stays on the home screen with no error dialog. Downgrading to 7.1.5 fixes it: the same link opens the "Webinar" window right away.Environment Zoom: 7.2.1.5760 and 7.2.0.5705 fail; 7.1.5.4332 works OS: Arch Linux, kernel 6.18 LTS Desktop: GNOME Shell 50.5, Wayland session (Zoom running via XWayland, xwayland=true, QT_QPA_PLATFORM=xcb) GPU: NVIDIA RTX 3090 Ti, driver 615.71.09 Steps to reproduce Install Zoom 7.2.0 or 7.2.1 on Linux. Click a webinar join link (here a Luma event link that redirects to zoommtg://<org>.zoom.us/join?action=join&confno=...&pwd=...&confid=...). Zoom opens and the launcher logs the URL ("Zoom is running, send message to it: zoommtg://..."). Expected: the webinar join window opens. Actual: nothing happens and no webinar window is created. Restarting Zoom and clickin

We recently hosted a webinar and in the registration form it included Country/Region and Job Titles etc. But when I went to export the registrants and/or attendees from Reports the CSV file only shows First name, last name and email, and is blank for all the other information we should have collected. We have Zoom pro. Does anyone have a solution to getting ALL the data from the registrants AFTER a Zoom Webinar has finished.

Just logged in and with the new interface I can only see Meetings. The webinars section has completely disappeared. I have a webinar scheduled next week and don’t have access to the link or any of the information anymore?

Been chatting with the BOT today and they took me thru all the steps to confirm the Webinar account and my right to schedule but ran out of suggestions. Seems there was a change to icons that is not working.

During our webinars we often have ~10 Panelist’s and 500+ attendees. We regularly see 100+ questions come in through the typed-in Q & A.How are other Zoom Webinars users going about “Assigning” or “Claiming” questions to specific Panelists so that each Panelist can see that a question is being worked on, and multiple Panelists do not try and answer the same question?

Just received a new email with latest spam technique - “Clips - XYZ Company shared a clip with you”This time there is even no unsubscribe link in the email so they can keep spamming indefinitely.Prediction - this will become a real nuisance unless you’re willing to block no-reply@zoom.us (which would kill all legit webinar emails as well).  

Hi, we’ve just received over 800 spam registrations to our webinar. Zoom support says we have to delete them one at a time. Is there a way to mass delete and a way to stop this aside from switching to manual approval? Since we had over 400 registered, switching to manual will require a lot more work to individually approve so keen to avoid. Many thanks,James 

We are trying to get users to join a webinar without the Zoom link but rather with the meeting ID but we get Error Code 13218 and we do not know how to troubleshoot it. Is it just a feature that is not allowed when doing webinars? 

I originally had a paid Zoom account, but after my subscription expired, it reverted to a free account. Now that I've resubscribed to a paid plan, I can’t seem to find my cloud recordings. However, my cloud storage shows that it’s already 95% full. How can I locate my cloud recordings and free up storage space?

Hi - I just did my first Webinar. I recorded it and I have easy access ot the recording and the participant's log. However, I cannot find the Q&A log. There were a few comments/questions I did not have time to answer during the webinar, and I would like to go back to those people.  So ... is there a record of the webinar Q&A?  Thank you!Irina 

How Can I Obtain Zoom Training Video Files?

I've been thinking about this from the perspective of online fashion events. Showing products through a camera is quite different from having people see them in person.Things like lighting, camera distance, movement and switching between speakers can completely change how the product comes across.I was looking at how brands such as Sable Vogue present formal dresses for women online, and it made me wonder whether a webinar should focus more on the actual product details or on the overall presentation experience.For anyone who has hosted product or fashion related webinars, what has worked better for you?

Registration link opens a Zoom window instead of the Registration lik. I can get to the registration page by directly clicking on the registration link, but the exact copy of that link (copied and pasted) into the registration email does not take you to the registration page, but tries to open zoom giving an “Invalid Meeting ID” response

We have two active presenters and a tech facilitator. We want all 3 to be visible at the start of the webinar recording to say hello and again at the end to say thank you/farewell. Then, the two active presenters take turns presenting the screenshared content at various points (the tech facilitator is the host, does the screenshare, and moves the presentation slides and animations along). Ideally, the video feed in the upper righthand corner would automatically switch between them as they come off mute to do their various sections (function like active speaker). But no matter how many different view/recording setting combinations I try (and I do think I’ve tried them all), that doesn’t seem to be possible. Either it’s Active Speaker, which means you can’t see all 3 people together at the beginning (just whoever is talking), or it’s Gallery, which means I have to manually Replace Spotlight for each presenter when it’s their turn to talk.I can do that, I know the curriculum, but what wou

Does anyone know how to create a shorten URL registration link for webinars? I am wanting market even online but the zoom link so long.. or create a QR code  

For over six years we have been doing a very successful monthly book preview event for our readers using Zoom. An hour before the program we email those who have registered a pdf of the list of the books that we are going to discuss.   An hour after the program we send a list to just those who attended the event, again with the pdf list of titles that we discussed during the event, along with a Survey Monkey survey asking them to share the ones that they are most looking forward to reading. Once a video of the program is ready we send them a link to this, as well as the list of books that we covered.This means we are sending three mailings via Campaign Monitor when honestly, we feel there should be a way to add the PDF to Zoom. We have the Survey Monkey link set up to go after the event. Have you got plans in the pipeline to allow for a PDF to be sent? I feel like there HAS to be a better way to be doing this.Thanks….Carol

I have Zoom events & webinar. We’d like to leverage the zoom platform to provide registrants on-demand access post webinar. I just don’t see it anywhere or how I can access it. Can someone please help? 

I scheduled a webinar. I have about 40 registered. I would like to see where they are from. What city, state, country and organization. There were all required questions on the registration link. I tried to export the list of those registered, but the list only shows their name, email and individual zoom link to log on for the webinar.  

We run webinars in several languages on the same account, including, for example, English, French Canadian, German, and Hindi. We can already translate the Title, Description, custom Questions, and confirmation emails per webinar, which works well.The gap is the standard registration fields — First Name, Last Name, Email, and the "Register" button text. These currently follow either the account/browser language or a manual toggle the registrant has to find and click themselves, rather than the language of the specific webinar they're registering for.It would be really useful to set a fixed display language for these default fields at the individual webinar level, the same way we already can for custom content. That way a German-language webinar would show a German registration form by default, without relying on the registrant's browser locale or them switching languages manually.Separately, it would help to have Hindi or French Canadian etc. added to the list of supported interface la

I have a Word Press site that uses Fluent Forms & Automator to sent a Webinar registration to Zoom.  Suddenly I can’t make Automator connect to zoom and the webinar so I can’t set up my next webinar.  I have tried to find the Integration the Word Press integration in Market Place - but I just can’t find it.  HELP!!  Does anyone have a set up from Word Press to Zoom for Webinar registrations?  

Can't find the list of those who have registered ? Where do I see who has registered for our upcoming webinar? Thx

Hi,Up until last week the screenshot symbol was visible in the chat menu when hosting webinars. It’s now disappeared, I’ve clicked on the ellipsis in chat and next to the More option and it’s not visible. If I use snipping tool the option to paste does not appear. Has this facility been removed from webinars?Thanks

添付画像のように、グレーアウトになってサウンド共有のチェックができなくなっています。 解消方法が知りたいです！よろしくお願いいたします。 

Hi,About 1-2 times a month, I receive spammy, unwanted webinar emails stating, “Thank you for registering for [webinar name]. You can find information about this webinar below.” I have not signed up for any of these webinars, nor do I have any interest in participating in them. They also automatically add the events to my Google Calendar, which is irritating and can be confusing to my colleagues looking to schedule meetings.The most recent email I received (7/30/2026) had the subject line, “Video Surveillance ROI in 2026: Security and Operational Insights Confirmation,” which I find simply ironic. The reply-to line also uses the email dadoyl@boardcast.live, making me suspect that this may not be a legitimate Zoom email.How do I remove my email from this list? I can’t find any settings related to privacy or email preferences when looking at the account management page through Zoom on the web. Thanks in advance,Ryan Nelson