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This issue has me banging my head against a wall. I have cox internet in AZ with the service 1 gig up/down (with speedtests showing 920’ish both ways). I have unifi equipment and all affected devices are hard wired. The issue occurs on my wife’s and I laptop. When we join a zoom meeting everything is fine. But once we share screen, we get internet connection is unstable and from the other users in the meeting they report our voices are robotic or don’t transmit at all. they also report the stream lags extremely bad or freezes. This issue does not happen when using teams or any other meeting software. All other devices/services work perfectly fine in my environment.  To troubleshoot I have plugged my laptop directly into the modem, bypassing my router, and the issue still occurs. I had a cox technician here this morning and he basically shrugged his shoulders. I know something is being blocked upstream and I need to be able to go to cox with this evidence. Has anyone here experienced th

I want to enable closed captioning on my Zoom calls, but do I understand correctly that only the meeting host can do that?I don’t understand why Zoom doesn’t allow this. Is Zoom planning to update this?

Iwant make ameetings with zoom.

윈도우 줌 버전에서 비디오가 나오지 않는 것은 웹 캠이 모니터에 없는 경우인가요?

I have a script in a separate word doc from the power point. How can I make the notes and the power point visible to me but only the slide show to the participants

We want to allow transcription during meetings for accessibility - the running transcript sidebar, not the flashing captions - but we don’t want participants to be able to save the transcripts.Is there a way to enable transcription but disable saving? Thanks!

I have had the same settings for years but all of a sudden it switches to a different setting The client cannot hear me during a meeting. I also play music which cant be heard.Audio codec Same as speakers codecOriginal sound for musician I use a laptop and an external speaker and mixer and headset microphone.

从中国大陆无法加入会议，显示错误代码33002，什么原因，如何解决？本人系付费账号，中国大陆参会者无法登录zoom、不登录zoom的情况下通过链接直接入会显示“无法加入会议，错误代码33002”

I am trying to upload a pdf to shared folder on HUB to share with Team members but that does not seem to be a file type. Am I missing something? 

We are wanting to move to GPO to manage the update/config of Zoom Meeting going forward and right now we use SCCM and Patch My PC. After loading the latest ADMX files and configuring the GPO everything seems to work as expected except that when the auto update fires it prompts for admin rights which our users do not have. Cancelling the update allows you to access the client and the rest of the changes work as expected. Our clients are Windows 10 and 11 and the Zoom build is 3.6.5X. Our goal is to have the clients auto-update without the need for admin rights. Do we need to use a different build, do we have some sort of registry problem/conflict, is this a bug, or did I miss something entirely?

I'm experiencing a critical issue with Zoom AI Meeting Summary emails and need urgent help.The Problem:I was receiving AI Meeting Summary emails regularly until 11 June 2026After that date, the automated summary emails completely stopped arriving. I didn’t change anything.Have just had very frustrating sessions with the web bot ‘helper’ which yielded nothing although test zooms and suddenly they’re working again?Urgent Need:I specifically need the AI summary assets from a meeting held on 21 August 2026:Questions:Where can I retrieve the missing AI summary from the 21 August meeting?Why did the automated emails stop after 11 June when they had been working correctly before? Would really appreciate any info / wisdom to find these assets.Thanks .Ros

For municipal compliance reasons, it is imperative that we configure the data residency of our call recordings to remain on Canadian servers.However, I am unable to locate the option to select the data location (such as Communications Content data storage or Recordings and content location).Here are the checks I have already performed on my end: In Account Management > Account Profile, the option does not appear (please see the attached screenshot). In Settings > Zoom Phone, the Data & Storage section is also missing from my interface. In our Call Queues settings, the option is not visible either. Could you please clarify the following points: Does our current license type restrict access to selecting the data location for call recordings? Is this a backend setting (Feature Flag) that needs to be enabled on your end for our tenant? Thank you in advance for your prompt assistance in helping us finalize our deployment in full compliance.Best regards,

Is it possible to replace the video with a static picture?  Can the virtual background serve this purpose if the video is disabled?

I don’t know if anyone can help with this, but within Scheduler it’s possible to hide an email address so that when someone has made a booking through the booking page, the email generated shows the name of the person sending but return email address is “scheduler-noreply@zoom.us”However, there is a footer at the bottom of the Scheduler-generated email which says “You are receiving this email because you have an event scheduled with...” and this footer includes the full email address of the person whose booking page has been used.In my organisation for branding purposes we need to not show the email domain at all. Does anyone know if there’s a way to remove the footer?

Zoom Workplace recently updated to version 7.0.5 and while some of the unwanted changes were easy to fix - I don’t use a touchscreen computer, so defaulting to fat-finger mode instead of compact layout is frustrating - there is one thing that I cannot find a setting for and the manual steps to undo it every single time are also not user-friendly. That being when I paste URLs now, rather than simply becoming a link the URL is replaced with the pre-fetched title of the destination web page. If I wanted to do this, there is already a button to make “custom” links. Undoing it every time I paste a URL - so the recipient can easily see the URL, as well as the page title if they have exercised their user choice to enable link previews - is a completely unnecessary extra few clicks on a hovering toolbar that frequently jumps away as I’m about to click on it. The fact it doesn’t remember that I’ve set it to “link” is incredibly frustrating. Also, with the ever-increasing risks of phishing, hidi

My recurring meetings have disappeared from App home page. they were there this morning and now gone. I can still see them on the desktop app and the links still work when clicke don to join but when I click open IOS zoom app they do not show on the home page - they have disappeared.I have about 10 recurring meeting all set to ‘no fixed time’. Can anyone tell me how to get them back showing in the app please? Thanks

I am experiencing the same issue. The Meeting Tab is completely missing in the updated Zoom app. This entire functionality has disappeared, and it is extremely frustrating.@Zoom – Please address and fix this issue immediately. Without access to the Meeting Tab, I am unable to view or manage my saved meetings, which makes the app practically unusable for me.Kindly treat this as a priority and restore the missing functionality as soon as possible.

Can you upgrade a Zoom Large Meeting during a live meeting?For example, if I start with capacity for 500 people and more people try to join, can I upgrade to 1,000 while the meeting is still running, without ending the meeting, signing out, or changing the existing Zoom link?Would love to hear from anyone who has actually done this.

I am located in Chicago, IL and I have a meeting set for people located in West Virginia to call into. However, there is no number listed for their location. The closest to them is the Washington DC phone number. Does anyone have an info on this? 

Hello Everyone:I've tried customizing the waiting room but users keep seeing the default zoom screen when they log on.I tested the various options - logo, image, etc. and successfully saved but it's not displaying on the users end. Also restarted the laptop to see if that would help, but it didn't. Signed out of Zoom settings as well, but that did not help either. Everything else I change has taken effect except the waiting room customization.*Pro licenseIs anyone able to assist?

Help me  get into my meeting its in 5 minutes 

I am looking for online aa zoom meetings please help 

I am 73 yo and not very tech savvy at all.  I have been a ZOOM user for a number of years - since COVID actually and it has always been easy for me to use its basic functions.  Recently I have somehow gotten into a scenario with Google Workspace I think that now my Zoom meetings are not responding the same way when I want to share a file on my computer ....etc..I am not savvy enough to figure out what I have done or how to fix it?  I use to just minimize a file I wanted to share on my laptop….tap the Share button inside a meeting ….. it pulled up a panel of things minimized and I selected what I wanted to Share and it would appear on the screen for the attendees to see ….. now I am getting into messages about “reclaiming the host” ...etc.. that I have never seen before and I cannot just use it like I was …..

Is there some way to pin a message in the chat so whenever someone joins late, they'll be able to see a pinned message in chat no matter how far up or down they scroll? If this isn't a feature, this really should have been implemented a while back. If it is an option, I am apparently oblivious to it. Any help would be appreciated! TIA!

Hi, I’ve been having this issue with my mouse cursor for a month. It started happening after I updated my Windows version to Windows 11, but I’m not sure whether these events are connected or not. When I’m sharing a PPT or Google Slides, which are the main content I usually share, everything works normally. However, whenever I need to transition to a new tab, such as Google Docs or Youtube, while still screen sharing, my mouse cursor completely disappears and I cannot do anything about it. It has been so frustrating, because I cannot click on anything, not even on “stop sharing”, and I just have to wait for it to be back. My students say they still see my mouse cursor as I’m moving it desperately trying to get its control back.  I have searched for a solution for this issue in this forum, but most of the results I got are from years and years ago, and none of the recommendations given solved my problem - such as updating Zoom’s version. Can someone please help me? I’d really appreciate