Welcome to the Zoom Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
448344members
214440posts
Weekly Leaderboard
View all

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Zero touch provisioning with Poly E220 and E450

Setting up a new customer, and they have purchased E220 and #450 phones. I've not worked with Polycom before. We were trying a test to get one set up, and could not get Zero Touch provisioning to work. Tried to find a video on it, to see what it shou... Show more

Setting up a new customer, and they have purchased E220 and #450 phones.  I've not worked with Polycom before.

 

We were trying a test to get one set up, and could not get Zero Touch provisioning to work.  Tried to find a video on it, to see what it should look like, but really cannot find anything.  The only threads I've found seem to indicate that ZTP is a big problem on Polycom.  

 

Has anyone had any experience with the E220 and E450 phones with ZTP?


Show less

reply-icon Latest Reply - 

AI for participants

How do I get AI to work for me to summarize meetings at which I am a participant - not a host?

reply-icon Latest Reply - 

Resolved! call queue setup: ring 2 simultaneously, if no answer ring a 3rd...?

How do I setup a call queue to first ring two people simultaneously, and if no answer then ring to a 3rd person? I see it shown as an option in the call queue setup section (see included screenshot below, but I can't find directions on how to set it ... Show more

How do I setup a call queue to first ring two people simultaneously, and if no answer then ring to a 3rd person? I see it shown as an option in the call queue setup section (see included screenshot below, but I can't find directions on how to set it up that way. 

Zoom Call Que.jpg


Show less

reply-icon Latest Reply - 

Resolved! Recording only the host

Does anybody know how to set up a meeting where you only record the host and not the participants? It's that possible? 

reply-icon Latest Reply - 

Resolved! Zoom Room no longer shows a reoccurring meeting

Hi, We have encountered an issue where a Zoom Room no longer shows a reoccurring meeting, but this meeting is still visible in the Microsoft Outlook calendars of the people who attend this meeting. Theres been no evidence of the meeting being cancell... Show more

Hi,

 

We have encountered an issue where a Zoom Room no longer shows a reoccurring meeting, but this meeting is still visible in the Microsoft Outlook calendars of the people who attend this meeting.

 

Theres been no evidence of the meeting being cancelled, and checking the zoom portal outlook is set up to share its calendar with zoom for the people affected. Is there anything we can troubleshoot to prevent such an issue from happening or find out why the reoccurring meeting was removed from the Zoom Room?

 

Thanks


Show less

reply-icon Latest Reply - 

AI ASSIGNMENT

Always allow us to rearrange the screen

For Toastmaster meetings, we commonly rearrange the faces on the display so the Speaker image is close to the webcam. Looking at the "webcam / Speaker image" simultaneously, gives the impression, to the Speaker, that the audience is listening. If we ... Show more

For Toastmaster meetings, we commonly rearrange the faces on the display so the Speaker image is close to the webcam. 

 

Looking at the "webcam / Speaker image" simultaneously, gives the impression, to the Speaker, that the audience is listening.

 

If we cannot place the Speaker image close to the webcam, it appears to the Speaker, that the audience is not listening. 

 

We do not want to give the impression that we are ignoring the Speaker, because it is a boring Speech.

 

I suspect that there are thousands of Toastmaster clubs who use Zoom.  There are quite likely more small groups than large groups who use Zoom.

 

It would be better if we could "always" rearrange the images on the screen, even if someone raises their hand.


Show less

Welcome to the Zoom Community--Introduce Yourself!

Hi everyone!  Welcome to the Zoom Community! I’m Bri, and I’m one of the community moderators here at Zoom. We’re SUPER excited to have you here in this collaborative space! We would love to get to know our community members. Please reply below to ... Show more

Hi everyone! 👋🏽

 

Welcome to the Zoom Community! I’m Bri, and I’m one of the community moderators here at Zoom. We’re SUPER excited to have you here in this collaborative space! We would love to get to know our community members. Please reply below to introduce yourself! 👇🏽

 

I’ll go first 😎 💙

 

Location: Memphis, TN 🐻

 

Favorite things to do: Writing, watching sports & going on late-night Taco Bell runs 🌮

 

How long I’ve been using Zoom? Two years! 🚀🚀

 

What’s your go-to virtual background? I love anything that showcases nice home decor and a view  🏙

 

​​What's the most unique Zoom event you've attended in the last year? A 10-year-old’s surprise birthday party 🎂

 

Let’s give our Zoom Community members a warm welcome!!! 👏🏽👏🏽

 

As a friendly reminder, if you haven’t already done so please review our Community Guidelines.

 

welcome gify.gif

 


Show less

Bri
By
• Community Moderator | Employee
reply-icon Latest Reply - 

Zoom Community is nominated for 2 awards in the 2026 CMX Awards!

Hi Zoomers  Big news! The Zoom Community has officially been nominated for 2 awards in the 2026 CMX Community Industry Awards   Customer Support Community Executive Leader of a Community Team - Alexis Brown, Senior Manager of Global Community at Z... Show more
Hi Zoomers 👋 Big news! The Zoom Community has officially been nominated for 2 awards in the 2026 CMX Community Industry Awards 🏆 😎
  • Customer Support Community
  • Executive Leader of a Community Team - Alexis Brown, Senior Manager of Global Community at Zoom
We’d love the support of our community users to help us bring these home! 🗳️💙
 
Cast your vote today! Voting is quick and easy:
  • Navigate to https://www.cmxhub.com/awards 👈
  • Scroll to the "Customer Support Community" category > Click "Zoom Community"
  • Scroll to the "Executive Leader of a Community Team" category > Click "Alexis Brown"
P.S. Spread the word! Your teams, colleagues, and family can vote too! ✅ Voting is open from now until January 9, 2026 📆
 
Zoom Community - Customer Support Community.png

Show less

Bri
By
• Community Moderator | Employee
reply-icon Latest Reply - 

Video tools for darker skin tones

The video processing tools feel biased against those with darker skin tones. Zoom is an integral part of work and how we do business. Careers depend how one shows up on Zoom in meeting and interviews. Sadly, Zoom does not seem to be able to handle li... Show more

The video processing tools feel biased against those with darker skin tones. Zoom is an integral part of work and how we do business. Careers depend how one shows up on Zoom in meeting and interviews. Sadly, Zoom does not seem to be able to handle lighting adjustments for people with darker skin tones.  The person is either too dark or over exposed.  As a result, darker skinned folks tend to have their cameras off more often which creates disengagement.  This has a tremendous impact on work and society.  It means that people with darker skin tones have to work harder at work to look good on Zoom.  It means that diversity takes a back seat in the workplace.  With all of the available video processing tools, this should not be an issue at all.  This feels like a testing bias that could easily be remedied once you are aware of the challenge.


Show less

reply-icon Latest Reply - 
Load more

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion

Zoom Blog