Zoom Webinars
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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

What are Zoom Webinars?

Host interactive online events with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Webinars support articles or start a new discussion below!

Recent Activity

Recovering chat from zoom that I hosted

I hosted a zoom meeting recently and (stupidly) did not manually save the chat prior to closing the meeting. For many recent webinars, the chat automatically popped up in a folder when the meeting closed - but that didn't happen this time. Is there a... Show more

I hosted a zoom meeting recently and (stupidly) did not manually save the chat prior to closing the meeting. For many recent webinars, the chat automatically popped up in a folder when the meeting closed - but that didn't happen this time. Is there a way to recover the chat from this meeting that I was host of? I do not think that the autosave feature was turned on. I did check my documents/zoom folder on my computer and it is not there (though several other chats are!).


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ACCOUNT DISABLED FOR NO REASON!

we got account disabled for no reason!!! its SUPER URGET WE HAVE LIVE WEBINAR SESSION WITHIN HOURSE!!! like what is this service by zoom!!!????we did not harm any rules of the terms!!!WE NEED REVIEW NOW!!!The worst part is no one cares from zoom supp... Show more

we got account disabled for no reason!!! its SUPER URGET WE HAVE LIVE WEBINAR SESSION WITHIN HOURSE!!! like what is this service by zoom!!!????

we did not harm any rules of the terms!!!

WE NEED REVIEW NOW!!!

The worst part is no one cares from zoom support and their Ai support is just LLM fluff to cover up the support!!

Account got disabled on this Email: *********** 


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Resolved! Language Interpreter Closed Captions

Scenario: Webinar with an English to Spanish Interpreter. Spanish speaking attendee that has selected the Spanish Interpreters audio channel. Question: Can the Spanish speaking attendee enable CC and see the Spanish Interpreters audio channel in CC? ... Show more

Scenario:

 

Webinar with an English to Spanish Interpreter.

 

Spanish speaking attendee that has selected the Spanish Interpreters audio channel.

 

Question:

 

Can the Spanish speaking attendee enable CC and see the Spanish Interpreters audio channel in CC?

 

So for example if the translator hears "five" from the original audio channel and then translates that to "cinco" the CC for our Spanish speaking attendee shows "cinco".

 

Note:

 

While testing, our Spanish speaking attendee with CC enabled could only see CC from the original audio channel.

 

So for example if the translator hears "five" from the original audio channel and then translates that to "cinco" the CC for our Spanish speaking attendee shows "five".

 

Thanks in advance for you help.


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using a meeting link with a TK code from a teleconferencing device

Hi, I needed to join a zoom meeting/webinar from a logitech device which requires me to input the meeting ID and passcode.The invite link we received is using a TK code instead of a passcode. In doing some searching, it seems this is a token used web... Show more

Hi, I needed to join a zoom meeting/webinar from a logitech device which requires me to input the meeting ID and passcode.

The invite link we received is using a TK code instead of a passcode. In doing some searching, it seems this is a token used webinars. Is there any way to join this webinar from a device which is unable to join meetings via the link and instead requires manually inputting the meeting ID and passcode as the only connection method?


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How do I rearrange the order of registration questions?

I am setting up a webinar and want to adjust the order of the registration questions. I'm using default and custom questions. Is there a way to do this?

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Resolved! How to record meeting as Gallery view?

HiI have tried to read through previous discussions and find some answers, but I cant seem to understand why I can not choose to record my group meetings with gallery view? I can not simply find in my settings that particular place I could choosethat... Show more

Hi

I have tried to read through previous discussions and find some answers, but I cant seem to understand why I can not choose to record my group meetings with gallery view? I can not simply find in my settings that particular place I could choosethat even as an option.
So I read from previous discussions that people have ticked yes to 

Record Gallery view with shared screen

Record active speaker, gallery view and shared screen separately - and have only checked yes to gallery view and shared screen.


Where can i find these options? I cant seem to find any answers elsewhere

 

Many Thanks

Sanna


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Camera Does not Work and only shows background

I have tried everything suggested in Support and online but haven't been able to get an answer.  Yes, uninstalled and reinstalled Zoom, camera is working elsewhere and whatever else was suggested.  Help is appreciated.  Thank you

Zoom Webinar Branding Name Tags

When recording (or streaming to YouTube) webinars, the branding name tags are HUGE and when multiple people are on screen do not scale properly, and obscure the view of those on camera. This used to not be an issue. The change happened sometime betwe... Show more

When recording (or streaming to YouTube) webinars, the branding name tags are HUGE and when multiple people are on screen do not scale properly, and obscure the view of those on camera. This used to not be an issue. The change happened sometime between - Jan 10, 2025 (last good looking recording with scaled name tags) and Jan 24, 2025 (first bad name tag scaling). 

 

Please advise.


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How Are You Making Your Webinars More Engaging Lately?

Hi everyone! I’m looking for some fresh inspiration on how to make webinars feel more dynamic and less like a one-way presentation. I’ve been hosting sessions regularly, and while the content is strong, I feel there’s still room to make the experien... Show more

Hi everyone! 👋

I’m looking for some fresh inspiration on how to make webinars feel more dynamic and less like a one-way presentation. I’ve been hosting sessions regularly, and while the content is strong, I feel there’s still room to make the experience more engaging, memorable, and enjoyable for attendees.

I’m especially curious about the format and flow of webinars that have worked well for you. Have you tried more conversational styles, panels, live Q&A throughout instead of at the end, or more visual storytelling instead of slide-heavy presentations? I’m also interested in whether you’ve experimented with things like open discussion moments, quick interaction segments, or inviting attendees to influence the direction of the session in real time.

What I’d really love to hear are real experiences: something you tried that made the webinar noticeably more lively, or even things that didn’t work and what you learned from them. If you’ve found certain approaches that keep people engaged from start to finish, I would really appreciate hearing about those as well.

Thanks in advance to anyone who shares their thoughts. I’m excited to learn from this community and hopefully bring some new energy into the webinars I run. 


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Changing/Rescheduling Zoom Webinar Date

Hi! We're hoping for some advice/best practices- anything would be great. Situation:1. We have a webinar scheduled for "date a" with 100+ registrants. 2. We need to reschedule this webinar to "date b". 3. All registrants have already received an emai... Show more

Hi! We're hoping for some advice/best practices- anything would be great.

 

Situation:

1. We have a webinar scheduled for "date a" with 100+ registrants. 

2. We need to reschedule this webinar to "date b". 

3. All registrants have already received an email confirmation with the information for "date a" and they need to be updated with an email for "date b". 

 

What is the best way to handle this? If we change the webinar date, will registrants be notified and/or can we control the email that they receive?  Would love recommendations, we can't seem to find any info on this. 

 

Thanks!


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