Zoom Webinars
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Issue retrieving webinar registrants

Hello,I have a small issue with the Zoom API. When retrieving the participants of a webinar, one of them does not have a “last_name” field. However, this field is required to join our meetings/webinars.What’s even more confusing is that, when retriev... Show more

Hello,
I have a small issue with the Zoom API. When retrieving the participants of a webinar, one of them does not have a “last_name” field. However, this field is required to join our meetings/webinars.
What’s even more confusing is that, when retrieving the participant list through your interfaces, the person does have a last name.
How is this possible?


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Zoom Webinar / HubSpot integration returning "rate limited" error

We have a Zoom webinar account set up and integrated to HubSpot. This integration has worked in the past with few issues. The HubSpot workflow we have set up for our latest webinar is running, but returning the following error "Action failed because ... Show more

We have a Zoom webinar account set up and integrated to HubSpot. This integration has worked in the past with few issues. The HubSpot workflow we have set up for our latest webinar is running, but returning the following error "Action failed because HubSpot is being rate limited by the connected app, but will retry soon."

We did just put up a new website and while I was testing the website this weekend, the number of form submissions that would trigger this workflow were less than 10 (no other API calls to Zoom).

 

HubSpot support told us to wait to see if it cleared on its own. After 24 hours I retested and got the same error. Any ideas?


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Zoom + Descript - how to record multi track video

We use Zoom to record my company's podcast and we use Descript to edit them. Now that Descript has launched an integration with Zoom, this will make recording and editing our podcasts even easier. However, I can not seem to figure out how to record m... Show more

We use Zoom to record my company's podcast and we use Descript to edit them. Now that Descript has launched an integration with Zoom, this will make recording and editing our podcasts even easier. However, I can not seem to figure out how to record my participants on separate audio and separate video tracks so that we can make full use of all Descript can do. 


What settings do I need to set so that when I record a Zoom meeting - each of my participants ends up with individual audio and individual video tracks (similar to how platforms like Riverside or Squadcast record them). 

The videos I've found online skip past the settings step and I know I'm doing something wrong because I get separate audio tracks but still only one video track. 


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Manual Approval from Salesforce

I'm looking to automate the manual approval process via the Zoom Salesforce Integration feature, but am having issues. I understand registrants can be manually approved by opeing the webinar record in Salesforce, selecting the registrants in the "Pen... Show more

I'm looking to automate the manual approval process via the Zoom Salesforce Integration feature, but am having issues.  I understand registrants can be manually approved by opeing the webinar record in Salesforce, selecting the registrants in the "Pending For Approval" tab, and hitting the approve button.  The registration records in Salesforce have a status field indicating "Pending For Approval", however, changing that field to "Approved" does not sync back to Zoom and approve that registrant.  I'd love for this to be the case, because I can easily create automation for when a zoom registration record is created in Salesforce, look up to see if that account is a member, and if so, change that status to Approved.  Has anyone run into this, or have any suggestions on how to accomplish this?


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Zoom Webinar Data in Salesforce

I installed Zoom for Lightning in Salesforce. I want to pull Zoom Webinar report data (link below) into Salesforce.


https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066245

 

Can you help?

Zoom Webinar Object - Passcode Decode

I installed Zoom for Lightning App in Salesforce. Object is 'Zoom Webinar' Lightning Page, 'Passcode' Field equals 0sBRzP7DkqUlUtikpBK0BR84V0BkWK0HEvL5tgaw3s4= There is a "Zoom Webinar Passcode Edit" Button, returns UI with decoded passcode, (i.e., a... Show more

I installed Zoom for Lightning App in Salesforce.

 

Object is 'Zoom Webinar'

 

Lightning Page, 'Passcode' Field equals 0sBRzP7DkqUlUtikpBK0BR84V0BkWK0HEvL5tgaw3s4=

 

There is a "Zoom Webinar Passcode Edit" Button, returns UI with decoded passcode, (i.e., above equals 347786).

 

Where can I access the encrypted key to decode the passcode for ZVC__Zoom_Webinar__c Object ZVC__Passcode__c text field?

 

 

 

 


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Resolved! Zoom and Eventbrite Integration Issues

One of my clients is having a problem connecting his Zoom account to Eventbrite.We keep getting an error message saying "We are having trouble connecting, please try again".Anyone else come across this issue? Maybe this is a tech glitch with Eventbri... Show more
One of my clients is having a problem connecting his Zoom account to Eventbrite.
We keep getting an error message saying "We are having trouble connecting, please try again".

Anyone else come across this issue? Maybe this is a tech glitch with Eventbrite or Zoom but it's been going on since yesterday, so not sure what's going on.

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Zoom and Learnupon integration

Hi, We have a Licensed zoom actn and are trying to integrate it with Learnupon for Webinars. The articles are not helpful and i am not able to reach their support, just the Ai which isnt helpful. Any help is deeply appreciated as I have less than 7 d... Show more

Hi, We have a Licensed zoom actn and are trying to integrate it with Learnupon for Webinars. The articles are not helpful and i am not able to reach their support, just the Ai which isnt helpful. Any help is deeply appreciated as I have less than 7 days to send the invites out.

TJJC_0-1754895021327.png

 


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Resolved! Integration options between Zoom & Email Clients

My company is transitioning from On24 to Zoom Events. One of the features we utilized was the ability to forward all questions submitted in a webinar to an email account. That email account was integrated with Salesforce, which would automatically cr... Show more

My company is transitioning from On24 to Zoom Events. One of the features we utilized was the ability to forward all questions submitted in a webinar to an email account. That email account was integrated with Salesforce, which would automatically create a new opportunity in our CRM. Is there a similar type of workflow that we can implement with Zoom Events, specifically SimuLive Sessions Q&As, that can achieve the same or similar results?


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Quicktime recording at the same time as Webinar?

Normally I can run a webinar and record using QuickTime in high-resolution. Today, I could not do that when the Zoom Webinar was active but I could record with QuickTime when the webinar was not active. Does any one have any solutions to this? I'm lo... Show more

Normally I can run a webinar and record using QuickTime in high-resolution. Today, I could not do that when the Zoom Webinar was active but I could record with QuickTime when the webinar was not active. Does any one have any solutions to this? I'm looking to record the webinar, record the same webinar via quicktime without the slides that way I can edit a nice video together using both. 

 

Let me know. 


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