Hey Zoom team, 

We have started to use Zoom simulive for running regular trainings as part of our scaled customer onboarding programme (All of these were live previously). We always have moderators proactively sharing information in the chat as well as answering questions in the Q&A but we have found that the experience for the user is a lot less personable before given that the moderator cannot be seen on camera also.

Is this something that you are planning to implement for simulive? It's a major blocker for us. I understand that it's possible to do the live Q&A afterwards but without being able to see the moderators during the session there has been some accusations that it is not even real people in the chat and that they are AI bots. We want to make the experience more personable.

Thanks,
Cliona