Music not passing Zoom’s CRC this week

[3xscott]

A weird issue that has only just started this week in a large corporate environment which appears to implicate Zoom’s Cloud Room Connector for both Webinars and Meetings:

- laptop to laptop - music AOK
- ⁠laptop to Cisco - music not ok with original music mode making no difference
- ⁠Cisco to laptop - music not ok with Cisco’s noise cancelling, Neutral and Music selections making no difference

- Cisco to Cisco over Zoom - music also not ok

Anyone else hearing recent Cloud Room Connector music issues?

Have you guys seen any issues this week? I’m wondering if it is actually a new Zoom fault. I’ve seen it on multiple meetings and webinars in different locations.

[3xsscott]

... actually I might be pointing in the wrong direction. We are going to try calling *********** from the Cisco Room so as to bypass the Zoom–Cisco Interop Gateway and instead connect via the pure CRC SIP/H.323 gateway.