Music not passing Zoom’s CRC this week | Community
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Newcomer
November 21, 2025
Question

Music not passing Zoom’s CRC this week

  • November 21, 2025
  • 1 reply
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A weird issue that has only just started this week in a large corporate environment which appears to implicate Zoom’s Cloud Room Connector for both Webinars and Meetings:

- laptop to laptop - music AOK
- ⁠laptop to Cisco - music not ok with original music mode making no difference
- ⁠Cisco to laptop - music not ok with Cisco’s noise cancelling, Neutral and Music selections making no difference

- Cisco to Cisco over Zoom - music also not ok

 

Anyone else hearing recent Cloud Room Connector music issues?

 

Have you guys seen any issues this week? I’m wondering if it is actually a new Zoom fault. I’ve seen it on multiple meetings and webinars in different locations.

1 reply

Newcomer
November 24, 2025

... actually I might be pointing in the wrong direction. We are going to try calling *********** from the Cisco Room so as to bypass the Zoom–Cisco Interop Gateway and instead connect via the pure CRC SIP/H.323 gateway.